Doc Able's Auto Clinic, Inc.

• Complete electrical diagnostics
• Complete emissions diagnostics
• Complete drive-ability diagnostics
• Engine exchange
• Transmission and drive train repairs
• Clutches
• Front-end repairs
• Steering, suspension, shocks and struts
• Tires and wheels
• Brakes
• 4-wheel alignment
• Exhaust systems
• Complete under-car service
• Complete under-hood service
• Heating and air conditioning service
• Engine tune-ups and overhaul
• Factory recommended maintenance
• Lube and oil change
• Batteries
• Diagnose and repair check engine light concerns
• Extended warranty repair
• Many other general auto repair and maintenance services

Technician experience and training

• Technicians have over 20 years of combined experience
• As a NAPA AutoCare Center, technicians have access to extensive automotive training resources
• Technicians receive continuing education to stay current with modern vehicles and repair techniques

Quality and guarantee

• Doc Able's Auto Clinic, Inc. stands behind its repairs
• Auto repairs are backed by the NAPA AutoCare "Peace of Mind" Warranty (see the separate warranty document for details)

Doc Able's Auto Clinic, Inc. provides brake inspection and repair services for a wide range of vehicles.

Importance of brake service

• Brakes are one of the most important safety systems on a vehicle
• Brakes are used frequently in daily driving and should be inspected regularly
• The shop recommends that brakes be examined at least once a year for safety

Brake systems serviced

• Standard brake systems
• Anti-lock braking systems (ABS)

Typical brake system components include:

• Rotors
• Calipers
• Brake pads or shoes

Types of brake services

Depending on what is needed, services can include:

• Disassembly of necessary brake components for inspection
• Cleaning and re-lubrication of appropriate components (for vehicles equipped with brake shoes) to help extend brake life and performance
• Replacement of brake components when necessary, using quality parts

Doc Able's uses quality parts and current equipment and techniques when performing brake work.

Safety and follow-up repairs

• Addressing brake concerns promptly improves safety and can help avoid more extensive repairs
• If a routine brake inspection reveals additional mechanical issues, certified technicians can provide the related auto repairs needed to help the vehicle operate safely again

For brake inspection or repair, customers can call 847-475-3600 or use the website's Request Appointment form to ask for an appointment; the shop confirms appointment requests directly.

Doc Able's Auto Clinic, Inc. offers towing services in addition to in-shop vehicle repairs.

When towing is available

• For vehicles that should not be driven or have experienced a breakdown
• For customers who prefer to have their vehicle towed directly to the shop for diagnosis and repair

How towing works

• Customers call 847-475-3600 to request towing assistance
• The shop arranges for a towing service to come to the vehicle's location
• The vehicle is towed to Doc Able's Auto Clinic, Inc. for inspection and repair

Service area

Towing is available in Evanston and many nearby Chicagoland neighborhoods and suburbs, including (but not limited to):

• Evanston, IL
• Rogers Park
• Skokie
• Morton Grove
• Niles
• Glenview
• Wilmette
• Winnetka
• Northbrook
• Glencoe
• Park Ridge
• Des Plaines
• Mount Prospect
• Lincolnwood
• West Ridge
• Edgewater
• Forest Glen
• Uptown

The business describes towing as available 24 hours a day for cars and other passenger vehicles in Evanston and surrounding areas.

Contact information

• Phone: 847-475-3600
• Website: https://docable.com
• Location: Convenient location on Chicago Avenue in Evanston, Illinois

Customers can call during business hours or use the Request Appointment form on the website to ask for an appointment; the shop confirms appointment requests directly.

Vehicles and makes serviced

• Domestic and import vehicles
• Example makes include BMW, Hyundai, Mercedes, VW, Audi, Honda, Toyota, Ford, Chevrolet and many others

Service philosophy and values

• Family-owned and operated since 2014 under the current owners
• Mission: *"taking care of our community, one car at a time"*
• Focus on customer service, honesty in pricing, dependability, and long-term relationships

NAPA AutoCare Center code of ethics (summary)

As a NAPA AutoCare Center, Doc Able's Auto Clinic, Inc. follows a code of ethics, including:

• Performing high-quality diagnostic and repair services at a fair price, using quality NAPA parts
• Being dedicated to customer satisfaction
• Exercising care for the customer's property while it is in the shop's possession
• Maintaining high standards of the automotive service profession
• Employing certified technicians in the areas of work performed

Community involvement (high level)

Doc Able's Auto Clinic, Inc. actively supports many local Evanston and North Shore organizations, schools, youth programs, community events and charitable initiatives as part of its commitment to the community.

Regular business hours for Doc Able's Auto Clinic, Inc. are:

| Day | Hours | |-----------|------------------| | Monday | 8:00am – 6:00pm | | Tuesday | 8:00am – 6:00pm | | Wednesday | 8:00am – 6:00pm | | Thursday | 8:00am – 6:00pm | | Friday | 8:00am – 6:00pm | | Saturday | 9:00am – 2:00pm | | Sunday | Closed |

Customers can call 847-475-3600 during these hours or submit a Request Appointment form on the website to ask for service; the shop confirms appointment requests directly with the customer.

• Complimentary loaner vehicles are available for qualifying situations (some restrictions may apply)
• Free local pick-up and delivery are offered to help customers get to work or home while their vehicle is at the shop
• The shop is within walking distance of:
• Bus routes
• The Chicago Transit Authority "L"
• A Metra commuter rail station

Waiting area and nearby services

While a vehicle is being serviced, customers can:

• Wait in a comfortable waiting area
• Enjoy coffee or tea
• Use complimentary Wi-Fi

The shop is located just north of Main Street in Evanston and is within a short walk of:

• Coffee shops and restaurants
• Main Street shopping
• Bank, newsstand and other neighborhood businesses

These amenities are intended to make service visits as convenient and comfortable as possible for customers.

• Provides 24 months / 24,000 miles of warranty coverage on qualifying parts and labor
• Coverage applies to eligible repairs performed at Doc Able's Auto Clinic, Inc.
• The warranty is honored at participating NAPA AutoCare locations across the United States (over 10,000 locations nationally, as described by NAPA AutoCare)

Customers should confirm specific warranty terms and eligibility for their repair with the shop at the time of service.

Financing options

• Interest-free financing is available through the NAPA AutoCare EasyPay CarCareONE Card (subject to the card provider's terms and approval)
• Customers can discuss available financing options with the service writer when bringing in a vehicle for service

Financing availability, terms and approval are handled by the financing provider; customers should speak directly with the shop and the financing provider for current details.

Ask anyway — the agent will say plainly that it is not published rather than guess.