Digitalheroes

• 2017: Digital Heroes began with a YouTube channel.
• 2019: The channel reached one million subscribers, with clients arriving from 14 countries.
• 2021: The company established a global team structure covering strategy, design, engineering, and growth.
• 2023: The company listed UN Global Tier 1, DUNS, Shopify Plus, Clutch Top 1000, and Upwork Top Rated Plus credentials.
• 2026: The team reached 115 people across five cities and reported more than 2,000 brands shipped.

The agency lists the following credentials and recognition: Shopify Premier Partner, Shopify Plus Partner, Upwork Top Rated Plus, Clutch Top Company, UN Global Tier 1 registered, Fiverr Pro Verified, Google Ads, Meta, HubSpot, AWS, and Semrush partnerships or certifications.

Digital Heroes states that it has shipped more than 2,000 brands across 55+ countries. Its published Trustpilot rating is 4.9/5 across 70+ reviews.

The agency builds Shopify stores, websites, SaaS products, mobile apps, custom software, and brand identity systems. Its technical capabilities include Next.js, React, TypeScript, Node.js, PostgreSQL, Supabase, Stripe, AWS, and Vercel.

Digital Heroes develops software for consulting firms and agencies, including:

• Branded client portals for engagement tracking, approvals, invoice downloads, and messaging.
• Proposal and billing automation for scope templates, signed proposals, milestone billing, retainer billing, and accounting synchronization.
• Professional services automation tools for projects, budgets, burn, and engagement margins.
• White-label client dashboards for campaign, delivery, or financial reporting.
• Agency CRM systems for pipelines, referrals, and engagement history.
• Resource and capacity planning tools for staffing, bench cost, and workload visibility.
• Timesheet and utilization software for time capture, utilization, realization, and effective-rate reporting.
• Knowledge-base platforms for internal methodology and client-facing help centers.

Potential integrations and architecture patterns include QuickBooks Online, Xero, DocuSign, Stripe, SSO/SAML-aware authentication, role-based access control, audit trails, and GDPR-aware data handling.

The agency operates an internal ERP with more than 30 modules covering HR, project delivery, CRM, and finance. The system is used by 115 people across five offices, and Digital Heroes also uses a client portal built on the same backbone.

For agency operations software, the published ranges are:

| Stage | Timeline | Market range | |---|---:|---:| | MVP / pre-PMF | 10–16 weeks | $30,000–$80,000 | | Post-PMF | 16–26 weeks | $80,000–$200,000 | | Scale | 24–40 weeks | $200,000–$500,000 | | Enterprise | 32–52 weeks | $500,000–$1M+ |

A first client portal commonly fits within one or two six-week cycles, depending on integration depth.

Most engagements follow a six-week cadence:

1. Discover — clarify the brief, audience, voice, business model, and desired outcome.
2. Design — create the information architecture, wireframes, prototypes, and high-fidelity designs.
3. Build — develop the components, content, infrastructure, and working product.
4. Launch — move the work into production and provide handover materials where applicable.
5. Optimize — use live usage, A/B testing, cohort data, conversion metrics, or average order value to guide the next cycle.

The agency describes two primary pricing models:

• Fixed fee: for clearly scoped work with a defined finish.
• Retainer: monthly billing for ongoing optimization, maintenance, or growth, with a backlog rather than a fixed finish line.

Hourly rates and prepaid hour blocks are also available for emergency Shopify work, BFCM preparation, weekend deployments, and similar needs. Larger platforms can be delivered as a series of six-week cycles.

It also has satellite offices in London, Sydney, and Lucknow. The published office locations are Shoreditch in London, Surry Hills in Sydney, and Hazratganj in Lucknow.

The agency describes its delivery model as remote-first and asynchronous-first, with combined coverage from 6am IST through 11pm EST and two scheduled live calls per week.

Contact options:

• Email: contact@digitalheroesco.com
• US phone: +1 (917) 998 8141
• WhatsApp: +91 88409 25421
• Project start: book a 30-minute call or use the contact form.

Digital Heroes says a plan, named team, and scoped quote are provided after the initial conversation, with the written scope arriving within 48 hours.