Dianapps

DianApps describes itself as an AI-first technology company focused on innovation, automation, engineering excellence, and measurable business value. Its mission is to drive business growth with AI-powered mobility and IT solutions while fostering a thriving work-life culture for its team.

Company milestones

• 2018: DianApps was established and delivered its first project within a month.
• 2019: The team grew to more than 25 employees, and the company expanded its workforce in Jaipur.
• 2020: DianApps delivered two enterprise projects and achieved more than 1M in annual revenue.
• 2021: The team reached more than 70 employees and passed the 50-project milestone.
• 2022: The company grew to more than 100 employees and delivered more than 70 projects.
• 2023: DianApps expanded into Salesforce services.
• 2024: DianApps became an AI-first company and collaborated with brands including CaratLane, Minimalist, and Freshworks.
• 2025: DianApps unlocked more than 50 AI-focused projects and received multiple industry recognitions.

Reported company figures

DianApps reports 150+ engineers, 350+ projects delivered worldwide, 300+ clients across the globe, 700K+ hours invested, and 8+ years of experience. Its website also states that the company has a presence across 25+ countries.

Values

DianApps identifies leadership, quality assurance, accountability, innovation, industry expertise, work-life balance, self-mastery, and end-user support as its core values.

Capabilities

Chatbot services include:

• Conversational AI strategy and design
• Custom AI chatbot development
• Voice-enabled assistants
• E-commerce and customer service bots
• WhatsApp, Messenger, and web chatbots
• Ongoing maintenance and bot training

Chatbots can integrate with websites, WhatsApp, Slack, Microsoft Teams, Facebook Messenger, SMS, and voice IVR. DianApps also integrates chatbots with Salesforce, HubSpot, Zendesk, Intercom, Zoho, SAP, and custom CRM, ERP, or database systems through APIs.

Bots can be trained on help documents, FAQ pages, support tickets, and product documentation using retrieval-augmented generation. DianApps states that its bots can support more than 35 languages and can handle both text and voice queries.

Pricing and timelines

The website lists the following chatbot development ranges:

• Basic AI chatbot: $15,000–$25,000
• Enterprise chatbot: $50,000–$150,000

Costs depend on conversation complexity, integrations, and deployment channels. Chatbot MVPs may be deployed in 2–4 weeks, while full-scale systems may take 6–8 weeks.

Security and measurement

DianApps states that chatbot solutions use data encryption, GDPR compliance, and secure API integrations. Performance can be measured through resolution rate, escalation rate, average handling time, CSAT score, and containment rate. Chatbot analytics dashboards can show conversation flows, common queries, and areas for improvement.

Services

DianApps provides digital IT and software development services for businesses across industries. Its listed services include:

• Mobile app development
• UI/UX design
• Web development
• Digital marketing
• AR/VR development
• Wearable technology
• Blockchain development
• Salesforce services
• AI/ML solutions
• Custom software development

For mobile applications, DianApps develops custom apps for iOS, Android, and cross-platform frameworks such as Flutter and React Native. Mobile development services can include MVP development, UI/UX design, AI-powered automation, backend development, and third-party integrations.

DianApps also offers end-to-end AI development, including AI strategy, data modeling, machine learning integration, natural language processing, AI-driven automation, predictive analytics, chatbots, recommendation engines, and generative AI. These capabilities can be embedded into mobile apps, websites, and enterprise software.

Industries and use cases

DianApps works across industries including:

• Healthcare
• E-commerce
• Social media
• Gaming
• Fintech
• Food
• Sports
• Travel
• Automotive
• Education
• On-demand services
• Business software

Example use cases include telemedicine, health records, marketplaces, order tracking, payments, messaging, live streaming, lending, online ordering, flight and hotel booking, vehicle booking, online courses, real-time service tracking, CRM integration, project management, employee onboarding, and automated invoicing.

Development approach and support

DianApps uses lean development and an MVP approach to help businesses validate ideas, test market fit, gather user feedback, and scale efficiently. Its services cover the process from idea validation through post-launch maintenance.

Post-launch support includes performance optimization, security updates, feature enhancements, and bug fixes.

contact@dianapps.com

The website invites prospective clients to fill out the contact form, select a suitable time, and connect about their project. DianApps also offers free AI audits, free AI consultations, and free AI agent consultation calls through its website.

Listed locations

DianApps lists locations in the following regions:

• USA: 4th St. N, STE 300, Petersburg, FL, US 33702
• Australia: 11, Lambasa Way, Mindarie, WA 6030
• Canada: 1020 Aurora Heights, West Kelowna, BC
• UAE: Building 5, Office 306, Dubai Design District, Dubai
• India: 2nd Floor, H1-H2, Malviya Nagar, Jaipur, Rajasthan 302018
• India: 4th Floor, Phase IV, Sector 18, Gurugram, Haryana 122015

Services

AI agent services include:

• AI agent consulting and strategy
• Custom AI agent development
• AI agent integration
• Conversational AI agent development
• AI agent optimization
• AI chatbot development
• AI agent user experience design
• AI agent training and assistance
• Behavioral modelling
• Ongoing maintenance and support

DianApps can integrate AI agents into systems such as ERP, CRM, human resource management, and finance management platforms. Its team also provides training and management support so client teams can operate and maintain AI agents.

Technologies

The AI agent technology stack listed by DianApps includes LangChain, AutoGen, Haystack, Rasa, DeepPavlov, OpenAI Function Calling, GPT-4, Claude, LLaMA, Gemini, reinforcement learning, intent recognition, Dialogflow, FAISS, Pinecone, TensorFlow Agents, React.js, Python, Node.js, MongoDB, Firebase, AWS, Microsoft Azure, and Google Cloud.

Security and delivery timelines

DianApps states that its engineering team uses strong encryption and follows GDPR and other industry standards. AI agent development timelines depend on project features and scope. The website states that an MVP can take 6–10 weeks, while a full-scale system may take 3–6 months or more.

AI agent development costs vary according to features and customization requirements; DianApps recommends contacting its expert developers for an estimate.