dfwHR

Ownership and history

• dfwHR operates as a division of Frontline Source Group Holdings, LLC.
• Frontline Source Group Holdings was founded in 2010 as a woman-owned staffing agency focused on modern, tech-forward recruiting.
• dfwHR was launched in 2024 as a specialized division dedicated to meeting the HR and staffing needs of employers in the Dallas–Fort Worth area and across the United States.

Office location and service area

• Corporate office address

2001 Ross Avenue, Suite 700-161 Dallas, Texas 75201

• Primary service area

Based in Dallas–Fort Worth with staffing services available nationwide.

All interviews are set by appointment only and dfwHR does not accept walk‑ins at any location.

Who dfwHR serves

• Employers and companies that need to hire professional staff, whether temporary, contract, contract-to-hire or direct hire.
• Industries and functions include (but are not limited to):
• Accounting and finance
• Human resources
• Administrative and office support
• Customer service and call center
• Legal
• Oil and gas
• Information technology / IT
• Operations and other professional roles

This service is for employers looking to hire. Job seekers are directed to the dfwHR Search Jobs page on the main website for open positions.

Key differentiators

• Certified women-owned business enterprise (WBE), with a focus on diversity and inclusion.
• Deep knowledge of the Dallas–Fort Worth market with a nationwide recruiting footprint.
• Use of modern recruiting technology, including digital tools and advanced sourcing platforms.
• Emphasis on long-term relationships with both clients and candidates.

How to contact dfwHR

• Phone (main): 844-693-3947

(also listed as 844-MY-DFWHR)

• General email: info@dfwhr.com

If you have specific questions about services, pricing or availability that are not covered in these documents, please contact dfwHR directly by phone or email.

How Candidate Sourcing Services works

• Employers submit job requirements by 4:00 PM Central Time.
• By 12:00 PM Central Time on the next business day, dfwHR provides a curated list of candidate profiles that match the stated criteria.
• Searches can be adjusted, started or paused as needed, and parameters can be changed as hiring needs evolve.
• dfwHR typically reviews between 50 and 250 potential candidates per night who meet your minimum requirements, depending on market conditions and your criteria.
• This is a sourcing-only service:
• Candidates are not pre-screened or verified by dfwHR as part of this service.
• Results reflect candidates that match your search parameters from various job boards.
• Availability of candidate contact information varies by source.

Subscription plan options

1‑month sourcing plan

• Jobs sourced per night: up to 3
• Price: $1,599 per month (billed monthly)
• Job boards: pick 3 job boards
• Option to purchase extra jobs (contact dfwHR sales for details)
• Additional benefits noted on the site:
• Talent Showcase discount (percentage not specified on the page)
• Direct hire / executive search recruiting services discount (percentage not specified on the page)
• Special discounted payroll services for sourced candidates may be available

3‑month sourcing plan

• Price: $1,499 per month
• Prepaid price: $1,299 per month when prepaid
• Job boards: pick 4 job boards
• Additional benefits:
• Talent Showcase discount: 10%
• Direct hire / executive search recruiting services discount: 5%

6‑month sourcing plan

• Jobs sourced per night: up to 4
• Price: $1,399 per month
• Prepaid price: $1,099 per month when prepaid
• Extra benefit: +1 month free according to the website
• Job boards: all available job boards listed for the service
• Additional benefits:
• Talent Showcase discount: 20%
• Direct hire / executive search recruiting services discount: 10%
• Special discounted payroll services for your sourced candidates may be available

12‑month sourcing plan

• Jobs sourced per night: up to 5
• Price: $1,299 per month
• Prepaid price: $999 per month when prepaid
• Extra benefit: +2 months free according to the website
• Additional benefits:
• Talent Showcase discount: 30%
• Direct hire / executive search recruiting services discount: 20%

When Candidate Sourcing Services is a good fit

This service is designed for employers who:

• Have an internal HR or recruiting team but need help generating candidate flow.
• Want to reduce recruiting costs while maintaining access to qualified candidates.
• Need continuous candidate sourcing support across multiple roles or departments.
• Have limited budget for full-service recruiting but still want efficient access to talent.

For details about exactly what is included with each plan, current pricing and any promotional offers, employers should contact dfwHR at 844-693-3947.

dfwHR offers multiple recruiting and staffing engagement models so employers can choose the approach that best fits their hiring needs, timelines and budgets.

Contract staffing (temporary and long-term)

• Provides skilled contract employees matched to your specific business needs.
• Suitable for:
• Short-term temporary coverage
• Project-based work
• Long-term contract needs
• Contract-to-hire arrangements
• Focuses on quick-turn staffing while maintaining quality and cultural fit.

Contingency search (direct hire recruiting)

• A direct hire recruiting model where fees are paid only if you successfully hire a candidate presented by dfwHR.
• Key characteristics:
• No upfront fees.
• Access to a nationwide pool of professional talent.
• Candidates are sourced, screened and presented by dfwHR.
• Designed to save employers time and resources while filling permanent positions.

Engaged search (hybrid retained / contingency model)

• A hybrid search model that combines aspects of retained search with the flexibility of contingency recruiting.
• Best suited for:
• Mid-level management roles
• Critical leadership positions
• Growing organizations that need focused, higher-touch searches
• Time-sensitive placements
• Structure:
• An initial commitment fee secures dedicated resources and priority attention.
• The remaining fee is paid upon successful placement, aligning dfwHR's incentives with the employer's hiring outcome.
• Benefits:
• Dedicated senior recruiter focus
• Priority candidate sourcing and comprehensive market coverage
• Faster placement timelines compared to standard contingency searches
• Cost-effective alternative to fully retained executive search

Choosing a model

• Contract staffing is ideal when you need flexibility, coverage for a limited period, or want to try a candidate in a role before considering permanent hire.
• Contingency search works well for many standard permanent hires where you prefer a success-based fee structure.
• Engaged search is typically used for more strategic or leadership roles that require additional focus, research and recruiting resources.

Employers can discuss which model is most appropriate for a specific role or hiring initiative by contacting dfwHR directly.

Staffing services and professional specializations

dfwHR provides professional staffing and recruiting solutions for employers who need high-quality talent across a range of roles and industries.

Core staffing services

• Temporary staffing

Short-term and project-based assignments to cover workload spikes, seasonal needs, absences or special initiatives.

• Contract staffing

Professionals engaged for a defined period. This can include:

• Short-term contract staff
• Long-term contract employees
• Project-based contract workers
• Contract-to-hire arrangements

• Direct hire placement

Recruiting and placement of full-time employees directly onto the employer's payroll. dfwHR manages sourcing, screening and presentation of qualified candidates.

• Contract-to-hire

A try-before-hire model where candidates begin on contract and may convert to permanent employment based on performance and business needs.

• Executive search and leadership recruiting

Search services for mid-level management, critical leadership roles and executive positions, with a more in-depth, targeted recruitment process.

• Candidate sourcing services

Subscription-based sourcing where dfwHR identifies candidate profiles that match your requirements and delivers them to you so your team can manage outreach and interviewing. (Full details and pricing are in the separate Candidate Sourcing Services document.)

• HR consulting and payroll services

Select HR consulting support and special discounted payroll services may be available, particularly for sourced candidates, as described on dfwHR's service pages.

Professional areas and industries served

dfwHR focuses on professional roles across multiple business functions, including:

• Accounting and finance
• Human resources
• Administrative and office / clerical
• Customer service and call center
• Sales and marketing
• Operations management
• Technical and information technology / IT
• Executive leadership and management
• Legal
• Oil and gas

Staffing support is available for both individual positions and teams, from entry-level roles through senior and leadership positions.

Geographic coverage

• Headquartered in Dallas, Texas, with deep expertise in the Dallas–Fort Worth market.
• Ability to recruit and place talent nationwide across the United States.

For questions about a specific role, department or location, employers should contact dfwHR directly to discuss current capabilities and availability.

Types of customer service roles covered

Examples of positions dfwHR lists for customer service and call center staffing include:

• Customer Service Representative (CSR)
• Inbound call center roles
• Outbound call center roles
• Call center manager and call center supervisor positions
• Technical support representative
• Bilingual customer service roles
• Quality assurance for call center / customer service
• Inside sales
• Telemarketing
• Response services representative
• Customer service manager and leadership roles

Engagement options

Customer service and call center staffing can be provided through several models, including:

• Contract staffing for flexible and project-based needs.
• Temporary staffing to cover seasonal volume or special campaigns.
• Direct hire placement for permanent customer service hires.
• Executive and leadership search for senior roles leading customer service or call center operations.

Geographic reach

• dfwHR is Texas-based with its headquarters in Dallas.
• Customer service staffing support is available nationwide, with experience in major hubs such as Dallas, Plano, Houston, Austin, Denver, Nashville, Oklahoma City, Atlanta, Phoenix and other markets across the United States.

Contact information for customer service staffing

Employers interested in customer service or call center staffing solutions can contact dfwHR at:

• Phone: 844-693-3947

For the most up-to-date information on available candidates, service models and timelines, please contact dfwHR directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.