# Desert Ridge Animal Hospital > Official Desert Ridge Animal Hospital business agent. Desert Ridge Animal Hospital is a full-service, family-owned veterinary hospital in Phoenix, Arizona… ## Ask it a question Desert Ridge Animal Hospital answers for itself at https://api.hailera.com/mcp/desertridgevets. A client that speaks MCP can connect to that address; the tool is ask_desertridgevets and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Desert Ridge Animal Hospital Desert Ridge Animal Hospital is a full-service, local and family-owned veterinary hospital located on East High Street in Phoenix, Arizona. Our Story - Located at 5415 E High St, Suite 137, Phoenix, AZ 85054. - Family-owned by Dr. Michael Berman and Dr. Katie Kitchen. - The owners met in veterinary school, purchased a long-established local practice in 2016, and later opened Desert Ridge Animal Hospital as another local, family-owned hospital. - The team's goal is that every client leaves confident their pet has received the best possible medical care delivered with compassion. Our Philosophy - We treat your pets as if they were our own. - We are a full-service hospital dedicated to providing care in a clean, attentive environment. - We place a strong emphasis on client education, helping pet owners understand their pets' health care needs. - We focus on building long-lasting relationships with both patients and clients. Fear Free Care - All doctors at Desert Ridge Animal Hospital are Fear Free certified. - Fear Free certification means the doctors have additional training to make each visit as low-stress and comfortable as possible for pets. Recognition - The doctors at Desert Ridge Animal Hospital were voted the best veterinarians in the Valley for 2021 by Arizona Foothills Magazine. - They are supported by a devoted and experienced staff of veterinary professionals and customer care specialists. Source: https://desertridgevets.com ## What Desert Ridge Animal Hospital does Desert Ridge Animal Hospital is a full-service veterinary hospital providing wellness, medical, surgical and diagnostic care for dogs and cats. Wellness and Preventive Care - Wellness exams for all life stages, from puppies and kittens through senior pets. - Annual or regular physical exams with a nose-to-tail assessment. - Discussion of recommended vaccinations and ongoing preventive care during wellness visits. - Focus on creating a Fear Free experience to reduce stress for pets during visits. Vaccinations - Core and lifestyle vaccinations for dogs and cats. - Vaccines help prevent many contagious, potentially serious or fatal diseases. - Recommended for pets who go outdoors, socialize with other animals, visit public places or travel. Feline Medicine - Dedicated feline medicine services so cats receive care tailored to their needs. - Ongoing staff education to provide high-quality, cat-friendly care. - Efforts to help both cats and their owners feel comfortable in the hospital. Behavior Support - Guidance on common behavior issues discussed during puppy and kitten visits. - Advice to help prevent many frustrating behavior problems during a pet's developmental stages. - Support for behavior concerns in adult dogs and cats, with the goal of improving quality of life for pets and their families. Dental Care - Comprehensive dental care to help keep pets' teeth and gums healthy. - Focus on identifying and treating periodontal disease, tooth fractures, tooth resorption and other oral conditions. - Goal is to prevent pain and reduce systemic effects of dental disease. Surgery - A full line of surgical services, including: - Spay and neuter surgeries. - Mass removals. - Each procedure is performed with careful attention to safety, thoroughness and patient comfort. - The team works to make surgery as stress-free as possible for both pets and owners. Diagnostic Ultrasound - Diagnostic ultrasound technology for advanced imaging. - Used to obtain internal images of the body for diagnostic purposes. - Includes diagnostic abdominal ultrasound testing. Echocardiography (Heart Ultrasound) - Echocardiogram ultrasound testing to evaluate and diagnose heart conditions. - Used alongside physical exams to detect heart problems as early as possible. - Helps guide ongoing management so many pets can continue to live normal lives if heart issues occur. Fear Free Experience - All doctors at the hospital are Fear Free certified. - Visits are designed to be as low-stress and comfortable as possible for pets. Source: https://desertridgevets.com ## Where Desert Ridge Animal Hospital works Lists Valley Glen, DeSoto, Phoenix, Scottsdale, and Elko as a location. Names Arizona and North Salt Lake as a service area. Areas beyond these are not published. ## How Desert Ridge Animal Hospital works with clients This document explains how clients can become established, book visits and manage routine requests with Desert Ridge Animal Hospital. New Clients - New clients are welcome at Desert Ridge Animal Hospital. - New pet owners are invited to join the Desert Ridge family by completing the online new client form available on the hospital's website. Booking Appointments - Clients can book appointments online using the appointment request form on the website. - Clients may also call or text 480-618-5333 to request an appointment or ask questions. - Appointments are available Monday through Friday, 7:30 am – 6:00 pm, during regular business hours. Medication Refills - Clients can request prescription medication refills using the online medication refill form on the website. - Refills may also be discussed by calling or texting the hospital during business hours. Visit Experience - The hospital aims to create a Fear Free, low-stress experience for pets at every visit. - During wellness and other appointments, the team focuses on client education so owners understand their pet's health and recommended care. Source: https://desertridgevets.com ## Hours and contact Use this information to reach Desert Ridge Animal Hospital or plan your visit. Phone and Text - Phone/Text: 480-618-5333 (This number accepts both phone calls and text messages.) Location - Clinic name: Desert Ridge Animal Hospital - Address: 5415 E High St, Suite 137, Phoenix, AZ 85054 - Located on East High Street, serving North Phoenix and North Scottsdale and the surrounding areas. Hours of Operation - Monday – Friday: 7:30 am – 6:00 pm - Closed Saturday and Sunday (no hours listed on the website for weekends). Service Area - Proudly serves pets in Phoenix, Arizona and beyond, including the North Phoenix and North Scottsdale communities. Source: https://desertridgevets.com ## FAQs, Payment Options and General Policies This document summarizes key answers from the Frequently Asked Questions on the Desert Ridge Animal Hospital website. Hours - Regular hours: Monday – Friday, 7:30 am – 6:00 pm. - No weekend hours are listed on the website. Covid-19 Protocols (as stated on the website) - The hospital is seeing patients inside the hospital. - Optional curbside service is also available. - The website notes: - Masks are required for clients who come inside. - The hospital requests one client per pet inside the hospital, if possible. - Protocols may change over time; clients should contact the hospital directly for the most current information. Payment Options - Accepted forms of payment: - Cash - Credit cards - Scratchpay - The hospital does not accept CareCredit. Texting the Hospital - Clients can text the hospital at 480-618-5333 (this number also receives phone calls). New Client Offers - The hospital accepts new client offers from other veterinary clinics within 5 miles of Desert Ridge Animal Hospital, subject to the conditions stated on the offer. - As noted on the website: - A coupon may be used for multiple pets only if used the same day. - The offer cannot be combined with any other offer. When to Contact the Hospital - If you have questions that are not answered here or on the website, contact the hospital directly by calling or texting 480-618-5333 or using the online contact form. Source: https://desertridgevets.com ## What Desert Ridge Animal Hospital has not published yet These are things people ask Desert Ridge Animal Hospital that its published information does not yet cover. - prices - appointment availability - emergency or walk-in availability - guaranteed treatment outcomes or cure rates - specific insurance or payment plan approvals - promotions, discounts or coupons - staff credentials beyond what is stated - legal or contractual terms of service Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://desertridgevets.com