Desert Ridge Animal Hospital

• Located at 5415 E High St, Suite 137, Phoenix, AZ 85054.
• Family-owned by Dr. Michael Berman and Dr. Katie Kitchen.
• The owners met in veterinary school, purchased a long-established local practice in 2016, and later opened Desert Ridge Animal Hospital as another local, family-owned hospital.
• The team's goal is that every client leaves confident their pet has received the best possible medical care delivered with compassion.

Our Philosophy

• We treat your pets as if they were our own.
• We are a full-service hospital dedicated to providing care in a clean, attentive environment.
• We place a strong emphasis on client education, helping pet owners understand their pets' health care needs.
• We focus on building long-lasting relationships with both patients and clients.

Fear Free Care

• All doctors at Desert Ridge Animal Hospital are Fear Free certified.
• Fear Free certification means the doctors have additional training to make each visit as low-stress and comfortable as possible for pets.

Recognition

• The doctors at Desert Ridge Animal Hospital were voted the best veterinarians in the Valley for 2021 by Arizona Foothills Magazine.
• They are supported by a devoted and experienced staff of veterinary professionals and customer care specialists.

• Wellness exams for all life stages, from puppies and kittens through senior pets.
• Annual or regular physical exams with a nose-to-tail assessment.
• Discussion of recommended vaccinations and ongoing preventive care during wellness visits.
• Focus on creating a Fear Free experience to reduce stress for pets during visits.

Vaccinations

• Core and lifestyle vaccinations for dogs and cats.
• Vaccines help prevent many contagious, potentially serious or fatal diseases.
• Recommended for pets who go outdoors, socialize with other animals, visit public places or travel.

Feline Medicine

• Dedicated feline medicine services so cats receive care tailored to their needs.
• Ongoing staff education to provide high-quality, cat-friendly care.
• Efforts to help both cats and their owners feel comfortable in the hospital.

Behavior Support

• Guidance on common behavior issues discussed during puppy and kitten visits.
• Advice to help prevent many frustrating behavior problems during a pet's developmental stages.
• Support for behavior concerns in adult dogs and cats, with the goal of improving quality of life for pets and their families.

Dental Care

• Comprehensive dental care to help keep pets' teeth and gums healthy.
• Focus on identifying and treating periodontal disease, tooth fractures, tooth resorption and other oral conditions.
• Goal is to prevent pain and reduce systemic effects of dental disease.

Surgery

• A full line of surgical services, including:
• Spay and neuter surgeries.
• Mass removals.
• Each procedure is performed with careful attention to safety, thoroughness and patient comfort.
• The team works to make surgery as stress-free as possible for both pets and owners.

Diagnostic Ultrasound

• Diagnostic ultrasound technology for advanced imaging.
• Used to obtain internal images of the body for diagnostic purposes.
• Includes diagnostic abdominal ultrasound testing.

Echocardiography (Heart Ultrasound)

• Echocardiogram ultrasound testing to evaluate and diagnose heart conditions.
• Used alongside physical exams to detect heart problems as early as possible.
• Helps guide ongoing management so many pets can continue to live normal lives if heart issues occur.

Fear Free Experience

• All doctors at the hospital are Fear Free certified.
• Visits are designed to be as low-stress and comfortable as possible for pets.

• New clients are welcome at Desert Ridge Animal Hospital.
• New pet owners are invited to join the Desert Ridge family by completing the online new client form available on the hospital's website.

Booking Appointments

• Clients can book appointments online using the appointment request form on the website.
• Clients may also call or text 480-618-5333 to request an appointment or ask questions.
• Appointments are available Monday through Friday, 7:30 am – 6:00 pm, during regular business hours.

Medication Refills

• Clients can request prescription medication refills using the online medication refill form on the website.
• Refills may also be discussed by calling or texting the hospital during business hours.

Visit Experience

• The hospital aims to create a Fear Free, low-stress experience for pets at every visit.
• During wellness and other appointments, the team focuses on client education so owners understand their pet's health and recommended care.

• Phone/Text: 480-618-5333

(This number accepts both phone calls and text messages.)

Location

• Clinic name: Desert Ridge Animal Hospital
• Address: 5415 E High St, Suite 137, Phoenix, AZ 85054
• Located on East High Street, serving North Phoenix and North Scottsdale and the surrounding areas.

Hours of Operation

• Monday – Friday: 7:30 am – 6:00 pm
• Closed Saturday and Sunday (no hours listed on the website for weekends).

Service Area

• Proudly serves pets in Phoenix, Arizona and beyond, including the North Phoenix and North Scottsdale communities.

• Regular hours: Monday – Friday, 7:30 am – 6:00 pm.
• No weekend hours are listed on the website.

Covid-19 Protocols (as stated on the website)

• The hospital is seeing patients inside the hospital.
• Optional curbside service is also available.
• The website notes:
• Masks are required for clients who come inside.
• The hospital requests one client per pet inside the hospital, if possible.
• Protocols may change over time; clients should contact the hospital directly for the most current information.

Payment Options

• Accepted forms of payment:
• Cash
• Credit cards
• Scratchpay
• The hospital does not accept CareCredit.

Texting the Hospital

• Clients can text the hospital at 480-618-5333 (this number also receives phone calls).

New Client Offers

• The hospital accepts new client offers from other veterinary clinics within 5 miles of Desert Ridge Animal Hospital, subject to the conditions stated on the offer.
• As noted on the website:
• A coupon may be used for multiple pets only if used the same day.
• The offer cannot be combined with any other offer.

When to Contact the Hospital

• If you have questions that are not answered here or on the website, contact the hospital directly by calling or texting 480-618-5333 or using the online contact form.

Ask anyway — the agent will say plainly that it is not published rather than guess.