Delaris

Delaris focuses on helping organizations discover, document and optimize their business processes. The team has deep experience in:

• Engineering
• Education
• Communications
• Project management

Delaris builds its business on core values:

• Respect for people
• Respect for clients' time
• Respect for clients' money

Most of Delaris' work comes from word of mouth and repeat customers.

Mission

Delaris' mission is to help organizations find answers to their most pressing and difficult business questions by listening carefully, clarifying needs, and partnering to achieve results.

The team

Lisa Dennis – Owner, Senior Consultant

Lisa has more than twenty-five years of experience helping organizations:

• Assess goals and processes
• Hone workflows
• Reach their intended audiences

Her background includes project management and a broad range of business needs such as business process improvement, training, process mapping, organizational development, requirements gathering and development, and communications strategy.

Chris Dennis – Senior Consultant

Chris is a results-driven strategist, project manager and customer advocate with more than twenty-five years of experience. He focuses on:

• Discovering needs, requirements and improvement opportunities
• Integrating human needs with technology and business decisions
• Formulating clear requirements that support good solutions and reliable vendors

Both consultants emphasize strong facilitation, clear communication and practical, actionable outcomes for clients.

Core areas of work include:

• Discovery and business analysis
• Requirements gathering and documentation
• Software selection and support for implementation decisions
• Project and program management
• Quality assurance
• Lean and process improvement
• Process mapping and workflow analysis
• Communications planning and strategy
• Data-driven decision making and metrics

How Delaris works with clients

• Listening first: Delaris specializes in listening and partnering with clients to understand the real situation before proposing solutions.
• No one-size-fits-all: Every organization, team and situation is treated as unique. Delaris adapts tools and techniques to fit each client.
• Flexible toolset: Delaris uses a range of methods and frameworks rather than a single standard approach, selecting the right tools for each engagement.
• Learn-by-doing approach: Clients learn new skills while working on their actual issues and data, rather than only in a classroom setting.

Process mapping and improvement

Process mapping is a foundational part of many Delaris engagements. It is used to help teams:

• Understand complex work by breaking it into manageable steps
• Create or improve training materials
• Discover and develop requirements for new software
• Evaluate and improve processes using Lean principles
• Support data-driven decision making

Delaris facilitates collaborative sessions where people who do the work help map and improve their own processes, with an emphasis on participation and shared understanding.

Delaris is located in Southwest Portland and enjoys convenient access to urban amenities and public transit.

Phone

• Main phone: 503.245.3570

Email

• General inquiries: info@delaris.com

Use these details to contact Delaris about consulting services, projects or general questions.

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