Dallas Mastic

• Founded: 2018
• Owner: Jonathan (hands-on owner/operator)
• Location: Based in Mesquite, Texas
• Focus: Pool mastic replacement, coping and mortar repairs, and related exterior concrete services
• Coverage: Residential and commercial (HOA, apartments, hotels, fitness clubs, and other facilities)

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Who We Are

Dallas Mastic was started after seeing many Dallas–Fort Worth homeowners struggle to find a contractor who specializes in pool mastic and expansion joints.

Common issues the company set out to fix:

• Wrong materials used for pool joints
• Minimal or rushed surface prep
• Sloppy joint lines that failed again within months

Dallas Mastic is built around doing the work correctly, with:

• Proper removal of failed joint material
• Real prep work before installing new sealant
• Use of commercial-grade Sika sealants and other professional products
• Finished joint lines that look clean and straight, not messy or patchy

Owner Jonathan is directly involved in jobs and emphasizes clear communication and showing up when promised.

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Reputation and Reviews

The website highlights:

• 100+ pools protected across Dallas–Fort Worth
• A 5.0-star rating based on 20 Google reviews (as shown on the site)

Customer feedback on the site mentions:

• Reliable scheduling and good communication
• Clean, professional results around pools, decks, driveways, and home perimeters
• Competitive, clearly explained pricing

For live, up-to-date reviews, customers are directed to the Dallas Mastic Google Business Profile.

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Insurance, Licensing and Professional Coverage

Dallas Mastic operates as an insured, registered business serving the Dallas–Fort Worth area.

The site notes:

• General liability insurance in place
• Workers' compensation coverage
• Work performed to industry standards and local building codes

Formal documents such as certificates of insurance (COI) and W-9 are available for commercial and HOA clients upon request.

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Service Area

Dallas Mastic serves a wide area across the Dallas–Fort Worth metroplex, generally within about a 50+ mile radius of Dallas.

Primary Cities and Areas Mentioned on the Website

Examples of cities and communities listed include (not a complete list):

• Dallas and surrounding neighborhoods
• Fort Worth
• Mesquite (home base)
• Rockwall, Rowlett, Heath, Royse City, Wylie
• Garland, Richardson, Plano, Murphy, Addison, Carrollton, The Colony, Coppell
• Allen, McKinney, Frisco, Prosper, Flower Mound, Grapevine, Southlake, Colleyville
• Keller, Irving, Park Cities (Highland Park and University Park)
• Arlington, Cedar Hill, Sunnyvale
• Waxahachie, Midlothian, Terrell and other surrounding communities

If you are within roughly 50 miles of Dallas and do not see your city listed, the website notes that Dallas Mastic likely still serves your area. Customers are encouraged to call to confirm.

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What Makes Dallas Mastic Different

From the website's "Why homeowners choose us" messaging:

• Quality workmanship – clean removal, thorough prep, and durable materials so work looks professional and holds up through Texas weather
• Transparent pricing – clear explanations of what needs to be done, what can wait, and what the project will realistically cost
• Customer satisfaction focus – dependable communication before, during, and after the job, with warranty-backed work
• Local commitment – much of the company's growth comes from referrals, so every project is treated as important

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Warranties and Guarantees

Dallas Mastic highlights the following protections:

• 1-year warranty on workmanship for pool mastic and related services (materials and labor terms confirmed in writing for each project)
• Satisfaction guarantee – the job is not considered complete until the homeowner or property representative is satisfied
• No hidden fees – estimates are detailed and pricing is explained up front

For specific warranty terms, homeowners and managers should refer to the written estimate or invoice provided for their project.

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How to Contact Dallas Mastic

Customers can reach Dallas Mastic using the contact details shown on the website:

• Phone / Text: 214-924-8483 (photos of your pool joints or problem areas can be texted for a quick opinion)
• Online: Request an estimate using the quote or contact form on the Dallas Mastic website
• Email (commercial/HOA): service@dallasmastic.com as listed on the commercial services page

Most quotes are provided within about 24 hours, and the company works to offer same-week scheduling when possible, subject to weather and workload.

• Service area: Dallas–Fort Worth metroplex and surrounding communities (approx. 50+ mile radius around Dallas)
• Contact: Call or text 214-924-8483 for details or to request a quote.

Note: The website does not publish specific dollar prices for these services. For current pricing, customers must request an estimate.

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Pool Tile Calcium Removal

• What it is: Removal of white calcium scale from waterline tile, spas, and water features.
• Method: Soft wet-media blasting — no acid, no draining, and no tile damage when performed as specified.
• Surfaces: Safe for glass, stone, and glazed tile.
• Typical pricing model: Priced per job with free estimates; can be bundled with mastic and deck work.

This service is often combined with pool mastic replacement so the joint and waterline look clean at the same time.

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Commercial and HOA Pool Mastic Replacement

Specialized pool mastic replacement for HOA and community pools, apartments, hotels, fitness clubs, and swim schools.

Key features:

• Written per-linear-foot bids with clear scopes
• COI and W-9 available for vendor files
• Off-season scheduling (for example, outside peak swim season)
• Scheduling that works around operating hours and swim seasons
• Clear cure-time guidance and reopen timing for residents or guests
• Backed by the same 1-year workmanship warranty as residential work

Property managers and boards can request bids or send photos by:

• Calling 214-924-8483
• Emailing service@dallasmastic.com (as listed on the commercial service page)

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Concrete Expansion Joint Sealing

Professional sealing of expansion joints in exterior concrete to help block water intrusion and protect slab edges.

Typical applications:

• Driveways and garage approaches
• Sidewalks and walkways
• Patios and outdoor slabs

Work focuses on clean removal, prep, and installation of flexible sealant with straight, clean lines.

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Deck and Patio Sealing

Protective sealing for exterior concrete and decorative surfaces around the pool and patio.

• Surfaces: Concrete patios and pool decks; also used on certain decorative or stamped finishes as appropriate
• Options: Acrylic and polyurethane sealers
• Benefits: UV and weather protection, added water resistance, and optional slip resistance additives where specified
• Typical durability: The website notes approximately 7–10 years of durability for many deck sealing applications (actual life depends on conditions and use).

Deck and patio sealing is often scheduled after joint and repair work so the entire area is protected at once.

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Emergency Pool Repair (Priority Scheduling)

Dallas Mastic offers priority scheduling for certain urgent pool-related issues such as:

• Active leaks related to failing joints
• Structural concerns tied to expansion joint or deck movement
• Storm-related damage in and around the pool edge and concrete

The focus is on fast assessment and water-damage prevention. Details and scope are confirmed after inspection.

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Coping Regrouting and Mortar Repair (Overview)

In addition to flexible mastic joints, Dallas Mastic repairs the rigid grout and mortar joints that hold your pool coping and flagstone together.

Scope includes:

• Regrouting joints between flagstone coping and spillways
• Repairing mortar joints between coping stones (travertine, limestone, brick, and similar materials)
• Rebuilding deteriorated mortar above the tile line on the bond beam
• Addressing loose coping stones where the mortar bed has failed

A dedicated coping regrouting and mortar repair document describes this service in more detail.

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Foundation and Perimeter Caulking

Sealing the joints where your home's slab meets adjoining concrete to help keep water out of the soil at the foundation edge.

Typical locations:

• Garage apron joints
• Slab-to-driveway joints
• Patio and porch perimeter joints

This work can be bundled with pool or driveway projects for efficiency.

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Pressure Washing

Professional pressure washing for exterior hard surfaces, with pressure matched to each surface to avoid damage.

Common targets:

• Pool decks and patios
• Driveways and sidewalks

Pressure washing is frequently used as prep before sealing so coatings bond to a clean surface.

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Driveway Crack Repair and Surface Renewal

Repair and cosmetic renewal for aging driveways.

• Structural crack repair using suitable mortar products
• Application of a two-coat pigmented concrete sealer to help blend repaired areas and improve surface protection
• Focus on improving both appearance and moisture protection for the slab surface

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How to Book These Services

For any of the services above:

• Call or text: 214-924-8483
• Online form: Use the request/quote form on the Dallas Mastic website
• Commercial/HOA: Property managers and boards can also email service@dallasmastic.com for bids and vendor paperwork.

Dallas Mastic typically provides same- or next-day estimates (often within 24 hours) and works to schedule projects promptly, subject to workload and weather.

Dallas Mastic specializes in replacing the flexible expansion joint (pool mastic) between your pool coping and deck for homeowners across the Dallas–Fort Worth area.

• Core service: Pool mastic / pool expansion joint replacement around in-ground pools
• Service area: Dallas–Fort Worth metroplex (approx. 50+ mile radius around Dallas, based in Mesquite, TX)
• Customers: Residential pool owners
• Contact: Call or text 214-924-8483 for questions or to request an estimate.

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What Pool Mastic Is

• Pool mastic is the flexible joint between your coping and deck.
• Its job is to keep water out of the gap between the pool shell and the surrounding concrete, while allowing the deck and pool to move independently.

Dallas Mastic removes failing material and installs pool-rated, UV-resistant sealant with clean, straight finished lines that match the surrounding pool area.

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Signs Your Pool Mastic May Be Failing

Homeowners typically call when they notice one or more of these issues:

• Water getting behind the pool tile
• Moisture wicking under the coping and into the bond beam
• Cracks or gaps around the coping line
• Loose or popping tile near the expansion joint
• Sand or ants showing up in the joint line
• Old sealant pulling away, separating, or turning black with mold
• Unexplained water loss that may be related to joint failure

In many cases these are symptoms of a failing pool expansion joint that needs to be removed and replaced.

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What the Residential Pool Mastic Service Includes

For a typical residential pool, Dallas Mastic:

1. Inspects the entire joint line to confirm whether mastic replacement is the right fix and whether related deck or coping issues also need attention.
2. Removes old joint material completely so new sealant is not applied over failing product.
3. Cleans and preps the joint for proper adhesion.
4. Installs commercial-grade, UV-resistant pool sealant designed for North Texas heat, soil movement, and moisture.
5. Tools clean, consistent lines so the finished joint looks neat and professional.
6. Performs final cleanup and provides cure-time guidance before foot traffic or water exposure.

The sealants used are tested for brutal Texas summers and movement in expansive clay soils. The service is designed to help protect the deck, bond beam, and soil below from expensive moisture damage.

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Typical Project Timing

• Estimates: Most residential estimates are provided within about 24 hours after you contact the company with details or photos.
• Scheduling: The website highlights same-week scheduling for most pool mastic jobs, subject to weather and current workload.
• On-site work: Many residential projects are completed in a single visit, often within a few hours on site (exact duration depends on pool size and joint condition).

Dallas Mastic will confirm schedule and timing details during your estimate.

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Pricing and Estimates

Dallas Mastic prices residential pool mastic replacement per linear foot, with transparent per-project pricing and no hidden fees.

• Free on-site assessment: Each job starts with a free inspection of the joint line and surrounding areas.
• Clear, written estimates: You receive a detailed quote explaining what needs to be done, what can wait, and how the work will be scoped.
• No pressure: The company emphasizes honest recommendations rather than upselling work you do not need.

Note: The website does not publish specific dollar amounts. For current pricing, customers must contact Dallas Mastic directly for a quote.

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Warranty and Guarantees for Pool Mastic Work

Residential pool mastic replacement is backed by:

• A 1-year workmanship warranty on mastic installation (materials and labor terms as described at the time of your estimate)
• A satisfaction guarantee – the job is not considered finished until you are happy with the results
• Work performed by an insured local business with general liability coverage

Exact warranty details are confirmed in writing with your estimate or invoice.

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How to Request Residential Pool Mastic Service

Homeowners can reach Dallas Mastic in several ways:

• Call or text: 214-924-8483 (you can text photos of your pool joint for a quick opinion)
• Online quote form: Request an online quote through the Dallas Mastic website

Most quotes are provided within about 24 hours, and many jobs are scheduled within about a week of approval, depending on season and weather.

Ask anyway — the agent will say plainly that it is not published rather than guess.