Dallas Maids

• Standard house cleaning – Recurring housekeeping on a regular schedule (weekly, every two weeks, or every four weeks).
• Deep cleaning (detail clean) – A more thorough top-to-bottom clean for homes that need extra attention.
• Move-out and move-in cleaning (make-readies) – Detailed cleaning for vacant homes when moving in or out, aimed at leaving the space fresh for the next occupants.
• Apartment cleaning – Cleaning services for apartments, condominiums, townhomes, and dorms.
• Carpet cleaning and odor removal – Carpet care and odor treatment as an add-on home cleaning service.

Dallas Maids can also help with special situations such as after-party cleanups, maid service for special occasions, and other custom home cleaning requests, subject to availability and confirmation with the office.

Service Area

Dallas Maids primarily serves the Dallas area. A secondary location, Dallas Maids of Frisco, covers Frisco and most areas north of President George Bush Turnpike. Trusted affiliates provide home cleaning services in Denton, TX; Memphis, TN; and Oakville, ON.

If a home is just outside the standard service area, Dallas Maids may still be able to help. Customers are encouraged to call the office to check whether their address can be accommodated.

How to Get a Quote or Book

Customers can:

• Call the office at (469) 487-6669 to request a quote or schedule a cleaning.
• Request a quote or book online via the Dallas Maids website booking form.

Online booking typically asks for:

• Contact information
• Service address and ZIP code
• Number of bedrooms and bathrooms
• Approximate square footage
• Desired service type (such as standard, deep, or move-in/move-out cleaning)

Experience and Awards

• Dallas Maids has been serving Dallas homes since 2004.
• The company is family-owned and emphasizes trustworthy, professional cleaning.
• Dallas Maids has been rated among the top maid services in Dallas by multiple local publications and consumer review sources, and has maintained a strong reputation for quality and reliability over many years.

For current details on exact services offered at a given time, customers should contact Dallas Maids directly by phone or through the website.

Examples of service coverage from the website include:

• Homes in the Dallas city area.
• Nearby neighborhoods and suburbs within a reasonable driving distance.

If a home is just outside the typical service area, Dallas Maids may still be able to help. Customers are encouraged to call the office at (469) 487-6669 to confirm whether their address can be serviced.

Dallas Maids of Frisco

Dallas Maids has a secondary location called Dallas Maids of Frisco.

• This location serves Frisco and many areas north of the President George Bush Turnpike.
• Customers in those northern areas can still contact Dallas Maids through the main website or phone number to be routed appropriately.

Trusted Affiliates

The Dallas Maids website mentions trusted affiliate home-cleaning partners in these locations:

• Denton, Texas
• Memphis, Tennessee
• Oakville, Ontario (Canada)

These affiliates are separate businesses that provide home cleaning services in their respective areas.

Customers outside the Dallas/Frisco area who contact Dallas Maids may be directed to an appropriate affiliate when available.

For the most current and precise list of areas served directly by Dallas Maids versus affiliates, customers should contact Dallas Maids by phone or through the website.

Lists Oakville, Memphis, Dallas, Denton, Fort Worth, Frisco, Stafford, and Ontario as a location. Names Tennessee, Texas, and Dallas as a service area. Areas beyond these are not published.

• Phone: Call the office at (469) 487-6669 to request a quote or schedule a cleaning.
• Online form: Use the Get a Quote or Book a Cleaning form on the Dallas Maids website to submit details about the home and desired service.

Typical information requested in the online form includes:

• Name and contact details (email and phone)
• Service address and ZIP code
• Number of bedrooms and bathrooms
• Approximate square footage
• Type of service (such as standard recurring cleaning, deep cleaning, or move-in/move-out cleaning)

A Dallas Maids team member reviews the request and confirms details, availability, and pricing directly with the customer.

Types of Scheduling

Dallas Maids offers:

• One-time cleanings – For special occasions, seasonal cleans, move-related cleans, or whenever a single visit is needed.
• Recurring cleanings – Ongoing maid service on a regular schedule, such as weekly, every two weeks, or every four weeks.

Availability for specific days and times depends on current bookings and staffing. Exact appointment availability is confirmed directly by Dallas Maids.

Payments

• Dallas Maids uses cash-free, secure online payment.
• Payment is typically processed after the cleaning is complete and the service is confirmed.

Any details about exact prices, discounts, or special offers are handled directly by Dallas Maids and are not quoted by the agent unless they appear in another official knowledge document.

When Cleaning Crews Work

Dallas Maids cleaning teams typically work during the following hours:

• Monday: 8:00 am – 5:00 pm
• Tuesday: 8:00 am – 5:00 pm
• Wednesday: 8:00 am – 5:00 pm
• Thursday: 8:00 am – 5:00 pm
• Friday: 8:00 am – 5:00 pm
• Saturday: 9:00 am – 1:00 pm
• Sunday: Closed

Actual appointment availability can vary by date, time, and location. Customers should contact the office or use the online booking form to check current openings.

When the Office Answers Calls

Phone support hours listed on the website are:

• Monday–Friday: 7:30 am – 10:00 pm
• Saturday: 9:00 am – 1:00 pm
• Sunday: Closed

During these hours, customers can generally reach a Dallas Maids service manager by phone to ask questions, request a quote, or schedule service.

How to Request Service or Ask Questions

Customers can:

• Call (469) 487-6669 during phone support hours.
• Email service@dallasmaids.com.
• Use the booking or quote form on the Dallas Maids website.

If specific information (such as exact pricing or availability on a particular day) is needed and not covered in other knowledge documents, customers should be directed to contact Dallas Maids directly using the details above.

• Dallas Maids partners with Cleaning for a Reason, a nonprofit organization that coordinates free home cleanings for people undergoing cancer treatment.
• Through this partnership, Dallas Maids provides complimentary home cleaning services to cancer patients during especially challenging times, helping reduce stress and allow patients to focus on their health.

Support for First Responders

• During the 2020 pandemic, Dallas Maids organized free home cleanings for Dallas-area first responders.
• Many customers supported this effort by helping sponsor cleaning services, allowing first responders to come home to a clean, restful space during a demanding time.

Commitment to Staff and Community

• Dallas Maids emphasizes paying living wages, offering performance bonuses, and creating a positive work environment for its cleaning teams.
• The company states that "superb staff provide superb service," linking its internal culture to the quality of service provided to Dallas-area families.

These community-focused efforts are part of Dallas Maids' broader mission to add happiness to customers' lives by removing the chore of cleaning while also supporting employees and neighbors in meaningful ways.

Focus on Service Quality

Dallas Maids emphasizes:

• Consistent, high-quality cleaning on every visit.
• Attention to detail from "cleaning artists" who aim to go the extra mile.
• Clear online communication so customers can manage bookings and stay in touch.
• Cash-free, secure payments processed after the cleaning is completed.

The company has earned multiple local awards and positive reviews for its quality and reliability over many years of serving Dallas-area homes.

Customer Feedback System

After each cleaning, customers receive an email inviting them to:

• Rate their cleaning team.
• Provide written comments or suggestions.

Dallas Maids uses this feedback to:

• Identify top-performing cleaners.
• Guide raises and performance bonuses.
• Build consistent cleaning teams based on customer preferences.

100% Satisfaction Guarantee

Dallas Maids offers a 100% satisfaction guarantee on its house cleaning services.

• If a customer is not fully satisfied with a cleaning, they should contact Dallas Maids within 24 hours.
• The company will arrange to return and reclean any areas the customer is not happy with, as soon as reasonably possible.
• If the customer is still not 100% satisfied after the reclean, a Dallas Maids representative may visit the home for an inspection and, upon approval, the company may refund the payment in full for that service.

Guarantee Limitations (as stated on the website)

The satisfaction guarantee does not apply when cleaners are prevented from doing their job properly, including situations such as:

• Other contractors working in the home at the same time.
• Lack of running water or electricity.
• Excessive clutter.
• Other conditions that significantly hinder the ability to clean.

For any questions about the guarantee or what is covered in a specific situation, customers should be directed to contact Dallas Maids directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.