Charles V. Vang Insurance Agency

Charles V. Vang has been in the insurance business since 1991. The about page states he graduated from Concordia University with a Bachelor's in Business Management and Communications, and has many years of insurance experience in personal insurance, commercial insurance, and financial services. It says he has served as a board member for several non-profit organizations and on local and state government task force commissions, and that "Milwaukee has been his hometown for over 30 years." On staff and languages, the page says: "The agency has several licensed staff members with multiple bilingual abilities to serve the diverse demographic of unique customers." That is the whole of what the site publishes about languages. No specific language is named anywhere on the website, and the site is published in English only. Which languages the office can actually serve in has to be confirmed with the agency by phone. No Wisconsin insurance producer licence number, National Producer Number, agency licence number, designation or professional certification appears anywhere in the pages of the site, and no carrier appointment is named in the text, so none of those can be quoted or confirmed here. Licence status can be checked with the Wisconsin Office of the Commissioner of Insurance. The business is registered on the site as Charles V Vang Agency Insurance, LLC, with a copyright line reading "Copyright 2024 Charles V Vang Insurance Agency LLC". Contact: (414) 649-8331, charles.vang@cvvinsurance.com, 3616 W National Ave, Ste 101, Milwaukee, WI 53215.

Charles V. Vang Insurance Agency is an independent insurance agency in Milwaukee, Wisconsin that sells personal and commercial property and casualty insurance. The products page lists two groups of services. Personal lines: Home Owner/Rental, Dwelling fire, Car and Motor Cycle, Motorhome/Trailer, Personal Umbrella, and Life and Health. Business lines: Commercial Property, Commercial Auto, Commercial Crime, Commercial Inland Marine, Commercial General Liability, Worker's Compensation (published on the site as "Worker's Compenstation"), and Bonds. The site says: "Whether you have questions about your Home, Car, Life, Health, or Business; we want to make sure your valuable piece of properties are properly protected." It also says the agency "represents several highly rated insurers based on their financial strength and service oriented value" and that it is "proud of representing these fine properties and casualties companies". The carrier logos appear only inside images on the home and finances pages, so no carrier or insurer is named in the text of the website. Which companies the agency is appointed with, and whether any particular carrier or product is available to a given customer, is not published and is not confirmed here. Nothing on the site states prices, rates, premiums, fees, coverage limits, eligibility, discounts, or whether any claim would be paid. To ask about a specific line of insurance, contact the agency directly by phone at (414) 649-8331 or by email at charles.vang@cvvinsurance.com.

Lists Roth and Milwaukee as a location. Names National Capital and Wisconsin as a service area. Areas beyond these are not published.

The website publishes no prices. There is no price list, no pricing page, no sample premium, no rates, no fees, and no cost estimate anywhere on the site for auto, home, business, life, health or any financial product. Premiums for insurance depend on information the agency has to collect from each customer, so any cost or price figure has to come from the agency itself, not from this site. What the site does publish is how to get a quote. The about page states the agency offers "free reviews and quotes for your auto, home, business, or life, any time, no appointment necessary." A sidebar on the home page headed "GET A QUOTE" says: "Have a Question? Concern? Fill out a quick form and we will contact you," linking to the contact page. The contact page carries a form and says completing it as fully as possible "will allow us to provide you the most accurate quote". The home page says staff "will do their best to respond as soon as possible within 24 hours." So there are three published routes to an estimate: the contact form on the website, a phone call to (414) 649-8331, or a visit to the office at 3616 W National Ave, Ste 101, Milwaukee, WI 53215 during office hours. Email may also be sent to charles.vang@cvvinsurance.com. The products page describes an aim to provide coverage "with the most affordable price and dependable service possible," but attaches no figure to that. Coverage terms, eligibility, discounts and whether any claim would be paid are likewise not stated on the site.

Alongside insurance, Charles V. Vang Insurance Agency lists a set of financial services. The finances page says: "Let us help you not only protect your properties but help you with our financial services as well!" The services listed are Annuities, IRA, Roth IRA, and Life and Health Insurance. The page adds "We are proud partners with:" followed by an image of partner logos. Because the partners appear only in that image and not in the text of the page, no financial company or insurer is named on the website, and no appointment or product availability with any company is confirmed. The site does not publish cost, price, pricing, rates, fees, commissions, minimum contribution amounts, interest or crediting rates, surrender terms, tax treatment, or any projection of returns for annuities, IRAs or Roth IRAs, and it does not state eligibility for any of them. Anyone asking about those details needs to speak with the agency. The about page states that Charles V. Vang has many years of experience in personal insurance, commercial insurance, and financial services, and that he "can customize the proper coverage protection and financial planning to meet your need". To ask about annuities, an IRA or a Roth IRA, or to schedule a review, phone (414) 649-8331 or email charles.vang@cvvinsurance.com. The office is at 3616 W National Ave, Ste 101, Milwaukee, WI 53215.

The agency publishes a Frequently Asked Questions page of general auto insurance questions, introduced as "some frequently asked questions by individuals and businesses who are shopping around," with an invitation to contact the office if a question is not answered there. The answers are general background and are attributed on the page to the resource www.yourinsurancequestion.com; they are not statements about any particular customer's policy. The three questions covered are: whose insurance responds when someone else is driving your car and has a one-vehicle accident; whether listing a spouse on a car insurance policy costs more; and how fault is assessed in a disputed rear-end collision. The answers note that insurance generally follows the vehicle for permissive users but that exceptions exist in minimum coverage policies, that the effect of adding a driver depends on that driver's age and driving record, that most carriers require drivers in the household to be listed as operators, and that an undisclosed operator in the household can be a reason coverage is denied. Each answer directs the reader back to their own policy documents and their own agent or carrier. The page also links to three consumer publications from the Wisconsin Office of the Commissioner of Insurance at oci.wi.gov: a Consumer's Guide to Insurance, Insure U - Get Smart About Insurance, and tips on buying insurance on the internet. Nothing on this page states what any policy sold by the agency covers, what it costs, or whether a claim would be paid. Those questions go to the office at (414) 649-8331.

The office address published on the contact page is Charles V Vang Agency Insurance, LLC, 3616 W National Ave, Ste 101, Milwaukee, WI 53215. The agency is located on Milwaukee's near south side; no other office location and no list of areas served, service area, cities or ZIP codes is published on the site. Phone: (414) 649-8331. Fax: (414) 649-8115. Email: charles.vang@cvvinsurance.com. Office hours as published: Monday - Friday, 9:00am to 5:00pm; Saturday, 9:00am to 1:00pm; "Other times by appointment only". Sunday hours are not listed and the site does not say whether the office is open on holidays. The contact page invites visitors to "contact us via the most convenience method for you" and asks them to fill out the contact form on that page as completely as possible, saying the form "will allow us to provide you the most accurate quote, feedback, and gives us the opportunity to understand of your service needs." The home page adds that "Our staff will do their best to respond as soon as possible within 24 hours." The about page says customers may "call or stop by our office for any questions about insurance" and that reviews and quotes are offered "any time, no appointment necessary", so a walk-in during the office hours above is contemplated as well as a booked appointment. There is no online scheduling or booking tool on the site, and no after-hours or claims phone line is published.