Custom Living

On licensing, the Boutique Commercial page states plainly: "Custom Living's architectural designers are not registered architects, and Custom Living does not offer architectural services that require an Indiana architecture license. Where a project requires a registered architect or professional engineer, we work with a licensed design professional." That disclaimer should be repeated rather than softened if anyone asks whether Custom Living is an architecture firm.

The website does not publish a contractor licence or registration number, an Indiana licence number, insurance or bonding details, a founding year, years in business, a staff headcount, awards, review counts or star ratings. None of those should be stated.

The company's own summary of its philosophy: "We don't promise perfection, but we do promise partnership: honest communication, thoughtful guidance, and a team that's here for you every step of the way."

Work is carried out by an in-house team, and a client is assigned a core team of an Architectural Designer, an Interior Designer, and a Project Manager. Design work includes 3D modeling and space planning, and the Interior Designer coordinates shopping trips to select finish details.

To start a remodel or addition, contact Custom Living at 317-626-7393 or hello@customlivingusa.com, or complete the project inquiry form on the website. The site does not publish prices, a price per square foot, cost ranges, rates or fees for kitchens, bathrooms, basements, exteriors or additions, and it does not publish project timelines, start dates or current schedule availability. Those questions need a direct conversation with the team.

Custom Living is a full-service design/build firm based in Indianapolis, Indiana. It is not an architecture firm and not a furniture or product retailer. The company describes itself as "an integrated team of architectural designers, interior designers, and project managers delivering predictability to our historically unpredictable industry."

Three services are published on the site: Remodels and Additions, Custom Homes, and Boutique Commercial. The Our Company page states that the in-house team of architectural designers, interior designers, and project managers "guides residential projects — custom homes, remodels, and additions — from concept to completion," and that on commercial projects the firm builds alongside architectural partners and engineers.

On how it works, the site says: "As a full-service design/build firm, we handle everything under one roof. That means we can plan ahead, order materials on time, and avoid the common delays and surprises that make construction stressful." The company also partners with outside designers: "We have an in-house design team, but we still love to partner with talented designers who share our passion for well-crafted spaces."

Contact for services goes through the office at The Barrel Building, 5335 Winthrop Ave, Indianapolis, IN 46220, by phone at 317-626-7393, or by email at hello@customlivingusa.com. The website does not publish prices, price lists, cost ranges, rates or fees for any of these services, and it does not publish business hours or schedule availability. Anyone asking about cost, an estimate or a quote should be directed to the project inquiry form or the phone number rather than given a figure.

So the estimate is produced after the initial meeting and design study, not offered as a published rate up front.

To request a quote or estimate, use the project inquiry form on the website, call 317-626-7393, or email hello@customlivingusa.com. The inquiry form asks for name, phone number, email, address, city and ZIP code, the type of project, a project budget selection, project details, and how the person heard about the company. It also allows a client who is unsure of budget to say they need help figuring that out.

During construction there are weekly on-site meetings with the core team, plus an online client portal and a shared text and email thread for updates. Near the end, a running punchlist of final details is kept and a construction clean is coordinated. At Close Out the team holds a meeting in the client's home and walks through final documents, warranties and care instructions.

The site mentions that warranties are handed over at close out but does not publish any warranty length, terms or coverage, so those must not be stated or guessed.

To book or schedule an initial meeting, contact the team by phone at 317-626-7393, email hello@customlivingusa.com, or submit the project inquiry form. No online booking calendar is published.

On areas served

the website does not publish a service area map, a radius, or a list of cities and counties Custom Living covers. What it does show is where past clients are. Client testimonials on the site are attributed to people in Indianapolis, Meridian-Kessler and Carmel, and published projects include ones named for Wynnedale and Carmel. Those are indications of where the firm has worked in the Indianapolis area, not a stated service boundary. If someone asks whether a specific town, suburb or ZIP code is covered, the honest answer is that the site does not say and they should call 317-626-7393 or email to ask.

On hours

the website does not publish opening hours, office hours, or days open. It does not publish an online booking calendar or an appointment scheduler either. To book or schedule an appointment or an initial meeting, a customer contacts the team by phone, email, or the project inquiry form, and the team follows up. The site does not state a response time.

Custom Living also maintains pages on Facebook, Instagram, LinkedIn and Pinterest, linked from the site footer.

The Boutique Commercial division "specializes in building distinctive spaces for restaurants, cafés, and hospitality-driven brands. We partner with architects and engineers to turn approved drawings into a finished space — managing construction, budget, and schedule so the atmosphere your designer imagined is the one your guests walk into." Commercial work shown includes Field Brewing and the Nathan Alan Showroom.

An important limit is published on that same page, in the company's own words: "Custom Living's architectural designers are not registered architects, and Custom Living does not offer architectural services that require an Indiana architecture license. Where a project requires a registered architect or professional engineer, we work with a licensed design professional."

The site publishes no prices, cost ranges, per-project fees or build schedules for custom homes or commercial projects. Enquiries go to 317-626-7393 or hello@customlivingusa.com.

Ask anyway — the agent will say plainly that it is not published rather than guess.