Cox Automotive

• Embedded expert teams
• Dynamic insights and automotive data
• Leading-edge technology and tools

Cox Automotive is a subsidiary of Cox Enterprises, Inc., a family-owned Atlanta-based company. Its leadership team includes President Stephen M. Rowley, along with executives responsible for people, finance, marketing and sales, product, strategy, inventory solutions, mobility solutions, and retail solutions.

The company emphasizes inclusion, employee growth, community impact, environmental sustainability, education, and community development. Through Cox Conserves, it works on waste, carbon, water, fuel efficiency, and sustainability initiatives. Cox Automotive states that it achieved its goal of becoming zero waste to landfill by 2024.

• Wholesale inventory: Access to a wholesale marketplace and vehicle information, including the Manheim Market Report, for inventory decisions.
• Vehicle reconditioning: Scalable reconditioning, EV battery, fulfillment and distribution, storage, fleet, and inspection services.
• Floor planning: Flexible financing for independent dealers covering various transactions and vehicles.
• Assurance: Services ranging from basic frame checks to full buy-back guarantees to reduce risk in wholesale transactions.
• Transportation: Central Dispatch provides self-managed transportation, while Ready Logistics provides full-service transportation.

Fixed operations

Xtime helps dealerships turn service into a growth engine by simplifying check-ins, personalizing interactions, keeping customers informed, and supporting targeted outreach.

Its service platform includes tools for scheduling, customer engagement, inspections, and invitations. These capabilities support online appointment scheduling, self-check-in, smart diagnostics, repair approvals, and follow-up marketing designed to encourage repeat service.

Cox Automotive provides vehicle lifecycle management services supported by physical infrastructure, automotive expertise, and technology.

Capabilities

• Reconditioning: Vehicle photography, detailing, body repair, and mechanical restoration for wholesale, retail, and fleet vehicles.
• EV and battery solutions: Diagnostics, repair, and remanufacturing services intended to extend the life of electric vehicles and batteries.
• Fulfillment and distribution: Vehicle shipping through distribution hubs located within 150 miles of 94% of the U.S. population, with on-site inspection and reconditioning capabilities.
• Storage and marshalling: Secure storage across 6,500 acres for internal-combustion and electric vehicles.
• Fleet services: Lifecycle support including maintenance, logistics, infleeting, redeployment, and disposal.
• Inspection services: Condition reporting using industry technology and expertise, plus self-inspection tools for licensing, wholesale, and retail applications.

Cox Automotive states that its vehicle services include 3.5 million vehicles reconditioned annually, 2,000 trained auto technicians and reconditioning experts, and 3.9 million inspections performed each year.

• Autotrader helps franchise and independent dealers reach serious car shoppers through digital ads and displays powered by Cox Automotive data.
• Dealer.com offers display advertising, paid search, retargeting, and modern dealership websites. Its websites personalize the experience based on shopper behavior and are designed to generate leads and conversions.

Marketing services

Dealer.com Managed Services provides support across websites, search engines, social media, and online reviews. Services include search engine optimization and reputation management to improve visibility, monitor reviews, and build trust.

Merchandising and analytics

• vAuto Merchandising helps dealers create engaging vehicle listings with features such as 360-degree spins, image overlays, and vehicle-specific highlights.
• nVision reporting helps users understand markets, inventory, and shopper behavior. Dedicated Client Success Managers help turn data into actionable plans.

Intelligent deal making

Deal Central brings customer insights, credit decisions, digital paperwork, trade appraisals, and communication into one platform. It supports connected buying experiences for shoppers who move between online and in-store interactions.