COVE Veterinary Specialty and Emergency Hospital

COVE is described on its own site as "COVE - Veterinary Specialty and Emergency Hospital" and as "proudly privately owned and locally operated". A message from the owners says that while many veterinary hospitals across Central Ohio have shifted to large corporate ownership, "our ownership team lives right here in the community". The team is described as consisting of specialists, emergency veterinarians, client service representatives, veterinary assistants and registered technicians.

Veterinarians named on the team page with their published credentials include Jimmy Reynolds, DVM (Owner, Veterinarian); Dave Mathes, DVM (Owner, Veterinarian); Eric Miller, DVM, MS, DACVO (Owner, Ophthalmologist); Macy Drinkhouse, VMD, DACVIM-SAIM, CVA (Internist); Sean Surman, DVM, MS, DACVIM (Internist); and James Howard, DVM, MS, DACVS-SA (Surgeon). Emergency veterinarians listed as DVM include Ryan Brock, Tim Beck, Kyle Connole, Gabriela Durig, Jennifer Geisler, Maranda Gonzales, Byron Hamilton, Grace Hartley, Molly Holt, Samarah LaFoca, Danielle LaVecchio, Drew Sollenberger, Tyler Violi and Karen White. Management staff listed are Luis Aquino, RVT (Patient Care and Operations Manager), JO Colliton, RVT (Practice Manager), Angela Hawkins (Practice Manager) and Tyler Peeples, RVT (Assistant Practice Manager). The site does not publish AAHA accreditation, Fear Free certification, or any other hospital accreditation.

COVE's published services are Emergency Medicine/Critical Care, Internal Medicine, Ophthalmology, Radiology, and Surgery Services (Emergency Surgery, Orthopedic Surgery and Soft Tissue Surgery). The site says COVE has "multiple board-certified specialists" and takes pride in working collaboratively with a pet's family veterinarian.

Internal Medicine

the site describes "advanced diagnostic and treatment services, including ultrasound, endoscopy for digestive issues, and liver biopsies" and says COVE specializes in "managing complex conditions like diabetes, immune disorders, and diseases affecting the kidneys, liver, and gallbladder." It states the board-certified internal medicine specialist works directly with emergency veterinarians to care for hospitalized pets.

COVE does not publish any prices, price list, rates, fees, cost ranges or quotes on its website. There is no published price for an emergency exam, an urgent care visit, a specialty consultation, imaging, or any surgery including TPLO. Anyone asking what something costs should be directed to call the hospital for an estimate rather than given a figure: Delaware (740) 481-2683 or Clintonville (614) 706-2683. The emergency page does say that as part of the visit the team explains "findings, options, and costs", so a cost estimate is discussed in person during the visit.

On payment, the financing page states COVE is committed to "making high-quality specialty and emergency veterinary care as accessible as possible for every family we serve" and that "We accept cash and all major credit cards". It says COVE partners with three financing providers:

COVE has two hospital locations in Central Ohio. The Delaware Hospital is located at 585 Sunbury Rd, Delaware, Ohio 43015, phone (740) 481-2683. The Clintonville Hospital address is 3134 N High St, Columbus, Ohio 43202, phone (614) 706-2683. The email address published for both is contact@covepetcare.com. The About page says the hospitals are "conveniently located in Delaware, Ohio, between State Rt 23 and I-71, and in Columbus, Ohio, in Clintonville", and the areas served are described as Central Ohio and the Central Ohio veterinary community.

Hours as published in the site footer: Delaware urgent care hours Mon - Sun 24/7, 365; Delaware specialty hours Mon-Fri 8 AM - 5 PM. Clintonville urgent care hours Mon - Fri 2 PM - 12 AM and Sat - Sun 8 AM - 12 AM; Clintonville specialty hours Mon-Fri 7 AM - 4 PM.

COVE is a veterinary specialty and emergency hospital serving Central Ohio, with hospitals in Delaware and in the Clintonville neighborhood of Columbus. The site's hero line reads "EMERGENCY and URGENT CARE FOR PETS - OPEN 24/7" and describes the practice as "Open 24/7 for emergencies and same-day urgent care, backed by advanced specialty services."

The emergency page states

"No referral or appointment is needed for emergency care." It also carries COVE's own emergency guidance, quoted here as published: "If your pet is having trouble breathing, has collapsed, is actively seizing, cannot urinate, or may have ingested a toxin, seek veterinary care immediately." The page adds, about deciding whether to come in, "If you are unsure, call. We can help you choose the safest next step," and lists the signs it groups under emergency care: breathing trouble, pale or blue gums, collapse, repeated seizures or unresponsiveness; trauma, bleeding or severe pain including hit-by-car, bite wounds, fractures, uncontrolled bleeding, bloat or a painful abdomen; and toxins, blockage or eye emergencies including suspected poisoning, swallowed objects, inability to urinate, or sudden painful eye changes.

COVE performs orthopedic, soft tissue, emergency and trauma surgery for pets. The surgery page describes COVE as "a more affordable, locally owned, non-corporate option for your pet's advanced surgical needs without any compromise on quality of care."

Orthopedic surgery

the page states that canine cruciate ligament (CCL) injuries "often require surgical treatment like TPLO procedures" and that COVE performs "around 1,200 TPLOs annually." It also lists medial and lateral patella luxations, complex CCL/ACL cases, and fracture repairs.

These are things people ask COVE Veterinary Specialty and Emergency Hospital that its published information does not yet cover.

• prices
• availability
• diagnosis or clinical outcome
• whether a situation is an emergency
• wait times or triage order
• pet insurance coverage or billing
• financing terms or approval
• vet licences or hospital accreditation