Corellian Software

• Phone (sales and general enquiries): (844) 267-3542
• Sales email: sales@corelliansoft.com
• Online contact: contact form and demo request available via the website
• Sales conversations: prospective clients can request to schedule a sales call or product demonstration

Company background

• EPRLive launched in 2006 as an independent product, not tied to any single payroll or fund administration software
• The platform focuses on improving how contractors and administrative offices report and process contributions to multi-employer benefit funds
• Each month, over 6,600 employers use EPRLive to correctly account for and pay collectively bargained benefit rates for more than 110,000 employees across 200+ local unions

Location

• The EPRLive team is based in Portland, Oregon, USA
• Support and implementation services are delivered remotely to clients in different regions

For questions that go beyond what is covered in these documents—such as detailed implementation timelines, contractual terms, or custom integrations—contact the team directly using the phone number or email above.

• Multi-employer benefit trust funds
• Local unions and contractors associations
• Signatory employers/contractors of all sizes
• Collecting agents and fund administrators involved in benefit contributions

What EPRLive does

• Centralises agreements, benefits, and union relationships in one system
• Allows employers to report hours and benefits electronically instead of mailing paper reports
• Routes data downstream so information is entered once and reused instead of being re-keyed
• Supports a wide variety of collecting and funding scenarios, from one-check systems to multiple collecting agents and fund administrators

Key benefits

• Fast – speeds up reporting and benefit processing by eliminating duplicate data entry and paper workflows
• Accurate – applies contribution rules consistently and fairly based on collective bargaining agreements (CBAs)
• Easy – provides an intuitive, role-based interface for employers and benefit offices to enter and retrieve data
• Flexible – works for all sizes of employers, all trades, and many different remittance workflow configurations

Scale and usage

• Launched in 2006 as an independent product (not tied to any one payroll or fund administration system)
• Used each month by over 6,600 employers
• Supports more than 110,000 employees in 200+ local unions for payroll reporting and benefit contributions

• Designed for trades, local unions, and contractors associations that manage many reporting employers
• Pricing is based on a range that considers:
• The number of reporting contractors (employers)
• The total number of covered members they report for
• Each enterprise implementation is scoped individually, and pricing is customised to the specific area and requirements
• Prospective enterprise clients should contact sales to discuss their membership, reporting structure, and workflow so that a tailored proposal can be prepared

Contractor plans (individual employers)

• Intended for contractors who want to streamline internal payroll and benefit calculation processes
• EPRLive partners with Zuma Payroll and Processing to provide payroll and benefit calculation services for union contractors of various sizes
• Contractors interested in these services are directed to contact either EPRLive or Zuma Payroll and Processing for more information

Getting a pricing proposal

Because no public price list is posted, anyone interested in EPRLive should:

1. Reach out to the sales team using the published phone number, email address, or contact form.
2. Share details about the number of employers, members, unions, and funds involved, along with key workflow requirements.
3. Request a demonstration and a customised quote based on their specific scenario.

EPRLive does not publish fixed subscription prices, per-user fees, or implementation costs on the website. All pricing details must be confirmed directly with the sales team.

• Employers enter employee payroll and benefit data directly into EPRLive
• Data flows downstream to collecting agents and fund administrators without re-keying
• Downstream offices can enter payment information and retrieve the data they need
• Stakeholders can distinguish between unsubmitted and unpaid reports
• Historical data and past rate calculations remain available for employers and auditors

Process simplification

• Manages all remittance-related data in one place
• Uses role- and permission-based access so the right users see the right data
• Improves communication between employers, unions, and benefit offices
• Supports zero-hour reporting with a single click

Flexibility and customisation

• Specialises in complex remittance workflows
• Customises calculations and reports to support different trades and fund structures
• Independent communication hub that can be tailored to each client's process
• In-house development team can adjust and extend the system to meet specific needs

Access and availability

• Cloud-based SaaS product accessible 24/7 via any internet connection (no local installation required)
• Supports employers and benefit offices working from virtually any location

Payment options (where enabled)

• Collecting agents can opt to allow ACH payments
• ACH can be configured as optional or mandatory by each collecting agent that uses it

• EPRLive implementations are customised to each client's remittance workflow
• Agreements, contribution rules, and reporting structures are configured as part of setup

Training

• All user groups receive training during implementation
• Ongoing training resources include regular employer training sessions
• User groups and feedback sessions are available to help clients share best practices and request enhancements

Support model

• A small, dedicated support team develops close working relationships with clients
• Support is available by phone and email
• The team provides technical assistance for day-to-day questions and issues

Client feedback and ongoing improvement

• EPRLive actively listens to client feedback
• Clients regularly contribute ideas that inform future feature development

For current support hours, response times, or escalation options, contact the support team using the channels listed in the contact document.

• Annual SOC 2 audit, with a SOC 3 report available for review
• All data hosted in a secure data center
• Annual web application security reviews
• Regular security updates and patches delivered in scheduled releases

Secure SaaS delivery

• EPRLive is delivered as a cloud-based SaaS product, so clients always use the most up-to-date, supported version
• Centralised hosting helps ensure consistent application of security patches and improvements

What this means for clients

• Data is protected at each step of the benefit remittance process
• Clients benefit from continuous improvements in security controls
• Security practices are designed to support the needs of unions, employers, and benefit administrators handling sensitive contribution data

For the latest and most detailed security information, clients should contact EPRLive directly through the published sales or support channels.

Ask anyway — the agent will say plainly that it is not published rather than guess.