Collective Counseling Solutions

• Therapists in the collective live and practice across the United States.
• The collective emphasizes diversity in specialties, training, and education so clients can find a therapist who fits their personal needs.
• Therapists work with clients of all genders, age ranges, orientations, and cultural or ethnic backgrounds.

Mission

Collective Counseling Solutions focuses on making it simple and easy for people to connect with a skilled, licensed therapist who:

• Accepts their health insurance benefits for mental health treatment.
• Provides high-quality counseling tailored to the client's needs.
• Offers in-person and/or telehealth (online) sessions, depending on the therapist.

Values and approach

• Increase access to mental health care by connecting clients with therapists who accept insurance.
• Reduce the legwork clients usually have to do to find an available, in-network therapist.
• Support licensed therapists in building sustainable, thriving private practices so they can focus on clinical care instead of administrative burdens.

Leadership background

Collective Counseling Solutions was founded by co-owners Nicholas Mancini, LMFT, LPC, and Eric Hilborn, LPC. They started in community mental health and group practice settings before building their own full-time private practices. They created the collective model to:

• Share the benefits of collaboration and genuine professional support.
• Help therapists streamline administrative tasks while leveraging commercial insurance contracts.
• Create a network that benefits both clients seeking care and clinicians growing their practices.

Practice startup and coaching support

• Guidance on starting a private practice from the ground up.
• Support with key setup tasks such as:
• Drafting disclosure agreements and informed consent forms.
• Selecting an electronic medical record (EMR) system.
• Setting up systems for collecting client payments.
• Tracking and managing business expenses.
• Business coaching from experienced private-practice clinicians (the co-owners) based on their own practice experience.

Credentialing services

Collective Counseling Solutions helps therapists become credentialed with major commercial insurance carriers in their area. A credentialing specialist:

• Completes, submits, and tracks credentialing applications.
• Helps manage the therapist's CAQH profile during the review process.
• Currently works with insurers such as:
• Aetna
• Cigna
• Humana
• Kaiser Permanente
• Magellan
• UnitedHealthcare/Optum
• Some local Blue Cross/Blue Shield plans

(Participating insurers vary by location. Individual therapists should confirm which plans they are credentialed with.)

Billing services

• A billing specialist submits insurance claims on behalf of therapists in the collective.
• The billing team assists with benefit verification for client referrals by:
• Confirming that a client's plan is active.
• Checking that the therapist is in-network.
• Informing the therapist what to collect from the client at the point of service.
• Therapists collect copays and deductibles directly from clients at the time of service and deposit those funds into their own business accounts.

Marketing services

• Each therapist in the collective receives a profile on the Collective Counseling Solutions website.
• Profiles highlight each clinician's specialties, focus areas, and practice details.
• Collective Counseling Solutions uses online marketing strategies (SEO, search and social media campaigns, and geo-targeted marketing) to drive traffic to the "Find a Therapist" page.
• Prospective clients can filter therapist profiles and request appointments directly through the website.

Referral stream development

• Collective Counseling Solutions works within local communities to build consistent referral streams for member practices.
• Outreach efforts may include:
• Educating primary care physicians on routine mental health screening and referrals.
• Connecting with social work departments in hospitals.
• Developing relationships with intensive outpatient program (IOP) directors and other community partners.

Group practice development

For therapists who want to grow into a group private practice or counseling collective, Collective Counseling Solutions can:

• Support recruitment of clinicians who fit the group's values and focus.
• Handle credentialing, billing, marketing, and referral development for the group practice.
• Allow owners to focus on supervising and supporting their therapists and expanding their business.

Who these services are for

• Licensed therapists seeking to start or grow a private practice.
• Clinicians who want to accept insurance while receiving support with administrative tasks.
• Therapists interested in joining a collaborative network rather than working in isolation.

• Therapists in the collective live and practice in multiple states across the United States.
• Clients can use the Locations section and the Find a Therapist page on the website to see where services are currently available.
• Availability of therapists in specific cities or states changes over time as the collective grows.

If your state or city is not currently listed:

• The Find a Therapist page provides a form where you can enter your state and email address.
• Collective Counseling Solutions will contact you when the collective expands to your area.

Telehealth (online therapy)

• Many therapists in the collective offer teletherapy so clients can attend counseling sessions remotely using a computer or mobile device.
• Telehealth can be especially helpful if clients:
• Have transportation challenges.
• Work long or irregular hours.
• Prefer to receive care from home.
• Are concerned about health risks of in-person visits.

In-person therapy

• Some therapists in the collective provide in-person sessions, depending on their office location and setup.
• Whether a therapist offers in-person visits, telehealth, or both is determined by that individual therapist.

Ongoing expansion

• Collective Counseling Solutions continues to expand into new states and cities over time.
• Clients are encouraged to check the website periodically for updated location options.

Lists Mission, Findlay, Madison, and Denver as a location. Names United States as a service area. Areas beyond these are not published.

• Individuals seeking mental health counseling.
• People looking for therapists who accept their health insurance.
• Clients who prefer in-person therapy, telehealth (online) therapy, or a mix of both.

How the process works

1. Check locations

• Visit the Locations section on the Collective Counseling Solutions website to see where therapists are currently available.
• Therapists live and practice in multiple states across the United States.

2. Use the "Find a Therapist" page

• Go to the Find a Therapist page on the website.
• Use filters in the menu to narrow down therapists by:
• Location (state or city, where available)
• Insurance provider (therapists who take your plan)
• Specialty or focus area (for example, trauma, anxiety, depression, ADHD, behavior disorders, and more)

3. Confirm your insurance benefits

• Before scheduling, it is recommended that you review your plan information or contact your insurance company to confirm details such as:
• Whether you need a referral or pre-authorization.
• Your copay or coinsurance for therapy visits.
• Any coverage for out-of-network care.
• Collective Counseling Solutions and your chosen therapist can help verify benefits, but your insurance company is the definitive source for coverage details.

4. Request an appointment

• After you have found a therapist who appears to be a good fit, you can request an appointment using the options provided on the therapist's profile or through the site's contact options.

In-person and telehealth options

• Many therapists in the collective offer teletherapy (online counseling) so clients can attend sessions from home using a computer or mobile device.
• Some therapists also offer in-person sessions, depending on their location and office setup.
• Availability of in-person vs. telehealth services varies by individual therapist.

When your location is not yet listed

• If your state or city is not listed in the Locations or Find a Therapist dropdowns:
• You can enter your state and email address on the Find a Therapist page.
• Collective Counseling Solutions will contact you when services expand to your area.

Important notes

• Collective Counseling Solutions is a way to connect with independent, licensed therapists; each therapist manages their own clinical decisions, schedule, and practice details.
• Collective Counseling Solutions is not an emergency or crisis service. In an emergency or mental health crisis, clients should call local emergency services or a crisis hotline in their area.

• Therapists in the collective are encouraged to contract with major commercial insurance carriers in their area.
• The organization's credentialing services currently work with insurers such as:
• Aetna
• Cigna
• Humana
• Kaiser Permanente
• Magellan
• UnitedHealthcare/Optum
• Some local Blue Cross/Blue Shield plans
• The exact plans accepted vary by therapist and by location. Each therapist's in-network status must be confirmed individually.

How billing generally works for clients

• In most cases, clients use their existing health insurance benefits for mental health treatment.
• A billing specialist with Collective Counseling Solutions:
• Submits insurance claims for therapists who participate in the collective.
• Can assist therapists with verifying client benefits and confirming that a plan is active and in-network.
• Therapists typically collect copays and deductibles directly from clients at the time of service, and those payments go straight into the therapist's own business account.

What clients should confirm with their insurance company

Coverage details—such as out-of-pocket costs and visit limits—depend on the specific insurance plan. Clients should review their plan documents or contact their insurer to confirm:

• Whether they need a referral or pre-authorization to see a mental health professional.
• The copay or coinsurance amount for therapy visits.
• Any deductible that must be met before coverage applies.
• Whether out-of-network benefits are available (if applicable).
• Which types of mental health professionals are covered.

Collective Counseling Solutions and participating therapists may help with benefit checks, but the insurance company's information is definitive.

Pricing and fees

• Session fees and out-of-pocket costs (such as copays, coinsurance, and deductibles) are not set by Collective Counseling Solutions and can vary by therapist, insurance plan, and location.
• Exact prices are not published on the Collective Counseling Solutions website.
• Clients should confirm their expected costs directly with their therapist and insurance provider before beginning treatment.

Mailing address

Collective Counseling Solutions LLC 121 S Madison St Ste C Denver, CO 80209 United States

Online contact form

• The Contact page on the website includes a form to help direct your inquiry.
• You will be asked whether you are:
• A potential patient, or
• A potential clinician.
• After you select the appropriate option, you can submit your contact details and message.

When to use which contact method

• Potential patients/clients can use the Find a Therapist tool, the contact form, or the phone number to request help connecting with a therapist who accepts their insurance.
• Licensed therapists/clinicians interested in joining the collective can use the contact form or phone/email to request more information about services for therapists.

Note: Collective Counseling Solutions does not provide emergency or crisis services. In an emergency, call local emergency services or a crisis hotline immediately.

Ask anyway — the agent will say plainly that it is not published rather than guess.