COIT Cleaning and Restoration of Portland, OR

The COIT Portland page lists these cleaning services, each offered "For your home" and, except where noted, "For your business": air duct cleaning, dryer vent cleaning (listed for the home only), carpet cleaning, upholstery cleaning, area rug cleaning, stone cleaning, tile and grout cleaning, wood floor cleaning, drapery cleaning and blinds cleaning. The site navigation adds concrete cleaning, commercial deep cleaning, and stage drapes and fireproofing under the brand-wide menus rather than in the Portland list.

Short descriptions given on the Portland page: air ducts are described as "a breeding ground for dirt, dust, and contaminants"; dryer vents clogged with lint are described as a leading cause of household fires; furniture cleaning covers upholstery, microfibers and leather; area rug cleaning is offered "along with deep area rug cleaning, we offer specialized deodorizers, repair and under pad*. Restrictions may apply"; stone cleaning covers granite, marble and other natural stone; tile and grout cleaning targets grime and mildew in hard-to-reach places; wood floor cleaning removes dirt, grime and over-the-counter products; drapery and blind cleaning removes dust, pollen, smoke and odors.

No prices, rates or fees for any service are published on COIT's Portland pages. On cost, the site-wide FAQ says only: "Pricing varies by service, location, and home size. For a free estimate, call us at 800-367-2648 or request a quote online. Upon arriving at your property, COIT will also provide a free, no-obligation cost estimate valid for 90 days." Any actual price, quote or estimate has to come from COIT Portland directly on 503-233-5796.

To book, the pages offer "Schedule an Appointment", "Schedule Now" and "Request services" buttons, a postal code lookup, and the phone numbers above. The published cancellation policy is: "Contact us at least 24 hours before your appointment to reschedule or cancel without penalty."

COIT's Portland carpet cleaning page states that "Our IICRC-certified Portland technicians deep clean down to the fiber with non-toxic methods that are safe for kids and pets" and, further down, "COIT technicians in Portland, OR are IICRC-trained."

The method is hot water extraction, described as the method most carpet manufacturers require to keep warranties valid: a truck-mounted system injects heated cleaning solution under pressure and immediately extracts it with dissolved soil, dust mites and allergens. Technicians identify fiber type, pile density and construction first, because nylon, olefin, polyester and wool respond differently to heat, agitation and pH. Traffic lanes, stairs and entryways get targeted pre-treatment.

The Portland page states "All our technicians are certified by the Institute of Inspection Cleaning and Restoration" and carries an "IICRC Certified" block describing the IICRC as "an independent body that provides the finest, most complete technical training courses and seminars available to restoration and carpet cleaners in the industry." The Portland carpet cleaning page repeats this locally: "COIT technicians in Portland, OR are IICRC-trained." Technicians are described as certified, highly trained, background-checked and professional. The restoration specialist profile lists drug testing and a criminal background check, COIT internal certifications, IICRC Restoration Certification, a minimum of 2 years experience, and OSHA safety training. No state contractor licence number, bond or insurance certificate is published anywhere on these pages, so none should be quoted.

Guarantee, as published: a 100% Satisfaction Guarantee - "If you're not completely happy, we'll re-clean the area at no extra cost", and on the Portland page "If you're not 100% satisfied with the results of our specialty cleaning services, we do whatever it takes to fix it. And if we can't, we'll refund your money." Restoration work carries a separate Performance Guarantee covering re-service of the scope areas, a credit toward like replacement at actual cash value if the scope as estimated is not met, and repair of damage caused by COIT outside the scope.

COIT Portland publishes restoration pages for water damage restoration, fire and smoke damage, mold remediation and emergency restoration, each giving the local phone number 503-233-5796 to call.

Water damage work listed

water pipe break, flood damage, sewage removal and cleanup, roof leaks, plumbing overflow cleanup, appliance leak cleanup, structural restoration and floor water damage. The published process is an immediate inspection using infrared cameras and moisture meters to find hidden water, followed by a written drying plan and an inventory of affected items; industrial grade drying with truck-mounted extraction, dehumidifiers and air movers, monitored until Equilibrium Moisture Content is reached; repairs, sanitization and deodorization, including document, business equipment and electronics restoration; then cleaning and put-back, ending in a certificate of completion. Dehumidification is sized using the ANSI/IICRC S500 Standard for Professional Water Damage. Sewage cleanup runs in three phases: extraction to a sanitary sewer, contents protection and pack-out, then pressure cleaning, bactericide and force-drying. Porous contents such as carpet and upholstery are discarded.

These are things people ask COIT Cleaning and Restoration of Portland, OR that its published information does not yet cover.

• prices
• availability
• response times or arrival windows
• insurance coverage of a restoration claim
• guarantee or warranty terms beyond published
• licence, bond or insurance status
• service area boundaries or zip codes
• promotion terms, codes or expiry dates