Cleveland-Cliffs Inc.
Official Cleveland-Cliffs Inc. business agent. Cleveland-Cliffs Inc. is a North America-based steel producer headquartered at 200 Public Square, Suite 3300, Cleveland, OH 44114, which publishes flat-rolled carbon, stainless, electrical, plate and long steel products, steel tubing, and hot and cold stamping and tooling.
Where Cleveland-Cliffs Inc. works
The Corporate Directory page publishes the company's offices and operations, with a map and a downloadable Locations PDF. The address most people need is the headquarters, located in downtown Cleveland:
Cleveland-Cliffs Headquarters, 200 Public Square, Suite 3300, Cleveland, OH 44114, phone 216.694.5700.
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Where Cleveland-Cliffs Inc. works
The Corporate Directory page publishes the company's offices and operations, with a map and a downloadable Locations PDF. The address most people need is the headquarters, located in downtown Cleveland:
Cleveland-Cliffs Headquarters, 200 Public Square, Suite 3300, Cleveland, OH 44114, phone 216.694.5700.
The directory also lists these regional offices and centers: Regional Office West Chester, 9227 Centre Pointe Drive, West Chester, OH 45069, 513.425.5000; Regional Office Richfield, 4020 Kinross Lakes Parkway, Richfield, Ohio 44286, 330.659.9100; Research and Innovation Center, 6180 Research Way, Middletown, OH 45005; Regional Office Detroit, 27175 Haggerty Road, Suite 175, Novi, MI 48377; Ferrous Processing and Trading Co., 3400 E. Lafayette, Detroit, MI 48207, 877.554.9575; and Stelco Holdings Inc., 386 Wilcox Street, Hamilton, Ontario L8L 8K5, 905.528.2511.
Beyond these corporate locations, the directory lists many operating sites across the areas served, grouped as Steelmaking, Steelmaking: Scrap, Tubular Components, and Tooling and Stamping, in Ohio, Michigan, Indiana, Minnesota, Pennsylvania, West Virginia, North Carolina, Alabama, Kentucky, Tennessee and Ontario. Each entry carries its own street address and, in most cases, a phone number.
The site does not publish office hours, opening times, visitor booking or any appointment scheduling for any location. To reach a specific site, use the address and phone number the directory lists for it, or the corporate switchboard on (216) 694-5700.
Lists Lafayette, Hamilton, Chester, West Chester, Detroit, Novi, Richfield, and Middletown as a location. Names North, Alabama, Indiana, Kentucky, Michigan, Minnesota, North Carolina, and Ohio as a service area. Areas beyond these are not published.
From clevelandcliffs.com
Prices
Cleveland-Cliffs does not publish steel prices, price lists, rates, fees or cost estimates on its public website, and it does not publish product availability or lead times. Pricing is handled through the Sales route and through customer documents that sit behind the Doing Business section.
- The Contact Sales page states
- "To request a quote or for more information on Cleveland-Cliffs' diverse line of steel products, please fill out the form below. One of our Sales Representatives will contact you." The form asks for first and last name, company name, address, city, state or region, ZIP or postal code, country, phone and email, then a Business Segment (General, Steelmaking, Tooling and Stamping, or Tubular Components), an "Interested In" selection, and additional information. There is no online quote calculator, no published estimate tool, and no self-service booking or scheduling; the sequence is form first, then a representative makes contact.
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Prices
Cleveland-Cliffs does not publish steel prices, price lists, rates, fees or cost estimates on its public website, and it does not publish product availability or lead times. Pricing is handled through the Sales route and through customer documents that sit behind the Doing Business section.
- The Contact Sales page states
- "To request a quote or for more information on Cleveland-Cliffs' diverse line of steel products, please fill out the form below. One of our Sales Representatives will contact you." The form asks for first and last name, company name, address, city, state or region, ZIP or postal code, country, phone and email, then a Business Segment (General, Steelmaking, Tooling and Stamping, or Tubular Components), an "Interested In" selection, and additional information. There is no online quote calculator, no published estimate tool, and no self-service booking or scheduling; the sequence is form first, then a representative makes contact.
Companies asking about electrical distribution transformers are pointed to a separate "Electrical Distribution Transformers" contact form.
The Doing Business overview describes where documents sit: "The 'For Customers' section houses price books, surcharges, and terms and conditions of sale." Other sections hold supplier terms and conditions, EDI specifications for outside processors, and product compliance material including warranties, safety data sheets and certifications. Portals listed include the Partner Center, Transportation Management carrier portals, Vendor Inquiry, the iSupplier Portal, a Customer Service Center for electrical steel certificates, and an Outside Processors Portal; each requires sign-in.
- The overview adds
- "If you have any other questions about these documents, please contact our Sales department."
From clevelandcliffs.com
Hours and contact
The Contact page publishes one address, one phone number and one general email, then directs specific audiences to separate routes.
- Address
- 200 Public Square, Suite 3300, Cleveland, OH 44114. Phone: Tel: (216) 694-5700. Email: info@clevelandcliffs.com. The page warns in its own words: "Please do not use the email address below for quote requests, sales inquiries, employment verifications, résumés or invoice submissions."
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Hours and contact
The Contact page publishes one address, one phone number and one general email, then directs specific audiences to separate routes.
- Address
- 200 Public Square, Suite 3300, Cleveland, OH 44114. Phone: Tel: (216) 694-5700. Email: info@clevelandcliffs.com. The page warns in its own words: "Please do not use the email address below for quote requests, sales inquiries, employment verifications, résumés or invoice submissions."
The routes, by audience, are:
Customers and sales enquiries, including a request for a quote or an RFQ, use the Sales Contact Form at /doing-business/contact-sales.
- Media
- "Please submit your media inquiries through the Media Request form below, or contact Cleveland-Cliffs at (216) 694-5700." The Media Request Form is for requesting "high-resolution photographs or b-roll video footage of Cleveland-Cliffs operations."
- Investors
- "For investor inquiries, please submit your requests to ir@clevelandcliffs.com, or visit our Investor Relations section."
- Careers and job applications
- the Careers site at careers.clevelandcliffs.com. The page states résumés or application enquiries submitted through the contact form "will not be answered."
Community relations and sustainability questions: the Community Inquiry Form. Scrap processing and recycling: subsidiary Ferrous Processing and Trading. Employee pension questions: the Pension Service Center at (855) 409-9588. Employment verification: The Work Number from Equifax. Invoices: see the For Suppliers page, not this form.
The general Contact Us form has an "Interested In" menu with General Inquiries, Media Relations, Research and Development, Investor Relations, The Cleveland-Cliffs Foundation and Vulnerability Disclosure. No contact hours and no booking or appointment scheduling are published.
From clevelandcliffs.com
Steel products Cleveland-Cliffs publishes
The North American Steel Products page states: "We offer flat-rolled carbon steel, stainless, electrical, plate, long steel products, carbon and stainless steel tubing, and hot and cold stamping and tooling." It describes the company as "the largest flat-rolled steel producer in North America and the largest supplier of automotive-grade steel in the U.S."
Published carbon steel product names include Hot-Rolled, Cold-Rolled, Electrogalvanized, Hot-Dip Galvanized, Hot-Dip Galvannealed, GALVALUME (AZ) steel, Aluminized Type 1 and Type 2, Enameling, and Third Generation Advanced High-Strength Steels (AHSS). For stainless, the page says the company manufactures "over 50 stainless steel alloys" across austenitic, martensitic, duplex, precipitation hardening and ferritic families. For electrical steels, it lists Grain Oriented (GOES) and Non-Oriented (NOES) grades and names such as CARLITE, DI-MAX, TRAN-COR and MOTOR-MAX.
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Steel products Cleveland-Cliffs publishes
The North American Steel Products page states: "We offer flat-rolled carbon steel, stainless, electrical, plate, long steel products, carbon and stainless steel tubing, and hot and cold stamping and tooling." It describes the company as "the largest flat-rolled steel producer in North America and the largest supplier of automotive-grade steel in the U.S."
Published carbon steel product names include Hot-Rolled, Cold-Rolled, Electrogalvanized, Hot-Dip Galvanized, Hot-Dip Galvannealed, GALVALUME (AZ) steel, Aluminized Type 1 and Type 2, Enameling, and Third Generation Advanced High-Strength Steels (AHSS). For stainless, the page says the company manufactures "over 50 stainless steel alloys" across austenitic, martensitic, duplex, precipitation hardening and ferritic families. For electrical steels, it lists Grain Oriented (GOES) and Non-Oriented (NOES) grades and names such as CARLITE, DI-MAX, TRAN-COR and MOTOR-MAX.
Tubular Components covers carbon steel tubing, stainless steel tubing and Electric Resistance Welded tubing in "round, square, rectangle, and custom shapes of varying diameters, lengths, and thicknesses." The Operations page notes Tubular Components "has manufactured Electric Resistant Welded tubing since 1977." Tooling and Stamping is described as "an advanced manufacturing and engineering services company specializing in innovative designs, hot and cold stamping, and complex modular assembly and finishing options."
The Markets page names four broad customer categories: automotive, infrastructure and manufacturing (including electrical power), distributors and converters, and steel producers. Technical data sheets are published per grade. No prices, rates or availability are published alongside these product listings; those go through the Sales route.
From clevelandcliffs.com
Supplier and procurement information
The For Suppliers page sets out how Cleveland-Cliffs works with vendors. It states: "Quality, integrity, and trust are the foundation for doing business with our suppliers. Cleveland-Cliffs aims to select high-quality, competitive suppliers, and work in collaboration with those suppliers to innovate and deliver world-class solutions."
On quality systems the page states: "As an IATF 16949 certified company, we prefer to work with suppliers that have a quality management system that complies with ISO 9001. This ensures we can support and align with our customer requirements."
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Supplier and procurement information
The For Suppliers page sets out how Cleveland-Cliffs works with vendors. It states: "Quality, integrity, and trust are the foundation for doing business with our suppliers. Cleveland-Cliffs aims to select high-quality, competitive suppliers, and work in collaboration with those suppliers to innovate and deliver world-class solutions."
On quality systems the page states: "As an IATF 16949 certified company, we prefer to work with suppliers that have a quality management system that complies with ISO 9001. This ensures we can support and align with our customer requirements."
On invoicing, the page explains that "Cleveland-Cliffs uses several different invoicing systems across its operations" and that suppliers must submit each invoice to the correct system for prompt processing and payment. It states plainly: "Cleveland-Cliffs Standard Terms are NET 60." For the Cleveland-Cliffs Inc. and Cleveland-Cliffs Mining locations group, invoice enquiries go to Apanswers@clevelandcliffs.com or by phone to 216-694-5303, and invoices are submitted to per-entity mailboxes such as cliffspayables@clevelandcliffs.com for Cleveland-Cliffs Inc. Further drop-downs on the page cover the other operating groups.
The Contact page reinforces the routing: invoices submitted through the general Contact Us form or to info@clevelandcliffs.com "will not be entered into our AP system."
Supplier-facing portals named in the Doing Business overview include the Partner Center, the iSupplier Portal, Vendor Inquiry for accounts payable and invoice status, the FPT Supplier Portal, and Transportation Management carrier portals. Each requires a sign-in. Purchase order terms and supplier policies and manuals are published as downloadable documents in this section. No supplier pricing, rates or contract terms beyond the published NET 60 standard payment terms are stated on the public site.
From clevelandcliffs.com
Who Cleveland-Cliffs is
Cleveland-Cliffs Inc. is described on its own About page as "a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry." The same page states the company "is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing," and that it "has the unique advantage of being self-sufficient in the production of raw materials for steelmaking."
The About page publishes three figures: "1847 Founded", "25K Employees across our operations in the U.S. and Canada", and "60 Operating Facilities", the last marked "As of February 2026". The Doing Business overview adds that the company was "Founded in 1847 as a mine operator" and that in 2020 it acquired AK Steel and ArcelorMittal USA. Cliffs also owns Stelco and the scrap business Ferrous Processing and Trading (FPT).
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Who Cleveland-Cliffs is
Cleveland-Cliffs Inc. is described on its own About page as "a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry." The same page states the company "is vertically integrated from the mining of iron ore, production of pellets and direct reduced iron, and processing of ferrous scrap through primary steelmaking and downstream finishing, stamping, tooling, and tubing," and that it "has the unique advantage of being self-sufficient in the production of raw materials for steelmaking."
The About page publishes three figures: "1847 Founded", "25K Employees across our operations in the U.S. and Canada", and "60 Operating Facilities", the last marked "As of February 2026". The Doing Business overview adds that the company was "Founded in 1847 as a mine operator" and that in 2020 it acquired AK Steel and ArcelorMittal USA. Cliffs also owns Stelco and the scrap business Ferrous Processing and Trading (FPT).
The company lists core values including Safe Production, Customer Focus, Ethical Behavior, Teamwork and Environmental Stewardship, and says it is "proud to call the American Midwest 'Home.'" A Corporate Overview document is offered for download.
This summary reflects only what the corporate site publishes. The site is the place to check anything current; it does not publish steel prices, cost or rate information, product availability, or lead times, and none should be assumed. The main contact phone is (216) 694-5700 and the general email address is info@clevelandcliffs.com.
From clevelandcliffs.com
What Cleveland-Cliffs Inc. has not published yet
These are things people ask Cleveland-Cliffs Inc. that its published information does not yet cover.
- prices
- availability
- lead times or delivery dates
- production capacity or plant operating status
- contract terms, warranty terms or terms of sale
- financial results, guidance or investment merit
- safety records or environmental compliance outcomes
- union agreements or labor terms
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What Cleveland-Cliffs Inc. has not published yet
These are things people ask Cleveland-Cliffs Inc. that its published information does not yet cover.
- prices
- availability
- lead times or delivery dates
- production capacity or plant operating status
- contract terms, warranty terms or terms of sale
- financial results, guidance or investment merit
- safety records or environmental compliance outcomes
- union agreements or labor terms
Ask anyway — the agent will say plainly that it is not published rather than guess.
Not published yet
Cleveland-Cliffs Inc. has not published its full range of services. Ask in the chat — the agent answers from what Cleveland-Cliffs Inc. publishes today, and says plainly when something is not there.
Is this Cleveland-Cliffs Inc.? Anything published here is answered by the agent every time it is asked.
For AI agents and assistants
Ask Cleveland-Cliffs Inc. rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.
- MCP endpoint
- https://api.hailera.com/mcp/clevelandcliffs
- Protocol
- 2026-07-28 — one self-contained POST. No initialize, no session header.
- Tool
ask_clevelandcliffs— one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.- Continue
- Pass the returned
conversation_idon the next call.