# Clay Planet > Official Clay Planet business agent. Clay Planet is a ceramic and pottery supply store and clay and glaze manufacturer in Santa Clara, California, that also… ## Ask it a question Clay Planet answers for itself at https://api.hailera.com/mcp/clay-planet. A client that speaks MCP can connect to that address; the tool is ask_clay_planet and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Clay Planet Clay Planet is a ceramic and pottery supply company located at 1775 Russell Avenue, Santa Clara, CA 95054, in the San Jose area of Northern California. Its site describes the business as "Northern California's complete ceramic and pottery supply" and as "Kiln, Clay and Glaze experts serving teachers, students and artists for over 50 years." The company both retails and manufactures: it states that it manufactures over 20 signature ceramic clay bodies and over 400 colors of Western Ceramic Glazes, Underglazes, Engobes and more, and that it has been the source for Aftosa ceramic accessory products since 2020. It also states that it accepts school Purchase Orders and offers discounts on thousands of items. The online store is organized into categories that include CLAYS, Glaze and Underglaze, Kilns, Kiln Shelves and Posts, Wheels, Stools and Bats, Equipment and Studio Furniture, Firing Supplies, Raw Materials, Stains and Chems, Refractories, Casting Plaster and Gypsum Cement, Casting Slips and Molding, Bisque Tiles, Ceramic Menders and Kintsugi, Glazing Tools and Equipment, Safety Equipment, Tools, Local School Kits, Metal Casting, Gift Certificates, Apparel and Swag, and a clearance section. This catalogue is large and changes constantly, so prices, price ranges, cost, and whether an item is carried should be read from the live product page for that item rather than quoted from memory. For a quote on a large order, freight, or anything not listed, contact the store by phone at 800-443-CLAY (2529) toll free or 408-295-3352 local. A Prop 65 warning applies to some items sold. Source: https://shop.clay-planet.com/ ## What Clay Planet does Clay Planet fires customers' ceramic work as a paid service. The firing services page asks you to select a drop-off date on the page and to download and complete a Firing Services Form; dropoff can be any time on the date you select, and the page states there is no early drop off before that date. This date selection is how firings are booked; the page does not publish an appointment or booking system beyond it, and a drop-off date should be confirmed with the store rather than assumed. The page sets out preparation requirements. Pieces must be 100% completely dry when dropped off; overwrapped leather-hard or wet pieces will be sent back home to dry. Work should be packed well enough to survive the ride but light enough to unpack safely, with small and fragile parts left visible; newspaper, bubble wrap and foam are suggested. Stamping or clearly signing pieces is required so work is returned to the right maker, and the number of items must be stated clearly on the intake form. Glazing the bottom of pieces is not allowed without calling first for approval, because stilting and glaze cleanup add labor. For drop-offs over 5 cubic feet, the page asks you to call ahead at 408 295 3352. Firing is priced per item by cubic inches with different rates by firing temperature (low fire, mid fire cone 5/6, and high fire cone 10), with a minimum firing charge, surcharges for thick pieces and for pieces needing stilting or glaze cleaning, and separate bulk pricing for full, half and quarter kiln loads. Read the current prices, fees and turnaround directly from the firing services page or call for a quote, since these figures and lead times change. Fired work must be collected within the pickup window stated on that page, after which late fees apply and uncollected work is eventually discarded. Source: https://shop.clay-planet.com/firingservices.aspx ## Where Clay Planet works Lists Independence, Clay, San Jose, and Santa Clara as a location. Names California and Clay as a service area. Areas beyond these are not published. ## Hours and contact Clay Planet is located at 1775 Russell Avenue, Santa Clara, CA 95054 USA; that address is also given as the mailing address. The directions page states simply that "Clay Planet is located in Santa Clara at 1775 Russell Avenue," which places the store in the San Jose / Santa Clara area of the South Bay. Published phone numbers are 800-443-CLAY (2529) toll free, 408-295-3352 local, and 408-295-8717 fax. The site also lists Instagram as @clayplanet. The posted hours of operation are Mon-Fri: 9-5 and Sat: 10-3, closed Sundays. A separate holiday schedule page lists the dates the store is closed for holidays during the year, including New Year's Day, Memorial Day weekend, Independence Day, Labor Day, Thanksgiving weekend, and Christmas; that page should be checked for the current year's closures before making a trip. Hours and holiday closures can change, so confirm by phone rather than assuming the store is open at a given time. To contact the business, the contact page offers the phone numbers above and a contact form asking for contact name, phone, email address, and comments or questions, with a captcha; the page says "We will reply as soon as we can." The contact page also links a separate route for international shipping inquiries. There is no online booking or appointment scheduling tool published on the contact page, so orders, quotes, service work and store visits are arranged by phone, email form, or in person at the Santa Clara address. Source: https://shop.clay-planet.com/contact-us.aspx ## Kiln, wheel and studio equipment repair and service Clay Planet is an authorized repair and service center for kilns, pottery wheels, and slab rollers, and offers both in-store and on-site repairs. Equipment can be brought in for in-store repair at any time during business hours; the page states that diagnosis is free and that labor is charged when the repair begins. In-store and on-site repair are billed at published hourly rates, with the on-site rate quoted door to door; the current rates are shown on the repair services page, so read them there or call for an estimate rather than quoting a figure from elsewhere. On-site repair starts with an equipment repair form, which opens in a new window and is used to describe the problem accurately. Technicians review the information you submit and then contact you to discuss next steps and work out a solution the page describes as both effective and cost-efficient. The page notes that the wait list for an on-site visit changes and that the shop will tell you more when it reaches out, so a visit date should not be assumed before the shop confirms it; there is no self-service scheduling for repairs. For electronic kilns showing an error code, the site publishes a Kiln Error Codes guide in its reference section that can be used to troubleshoot common faults before booking a repair. Questions about a repair, a rate, or whether a particular kiln or wheel can be serviced go to the store by phone at 800-443-CLAY (2529) or 408-295-3352, or through the contact form. The service area for on-site work is not stated on the page; ask when you call whether your location is covered. Source: https://shop.clay-planet.com/repair-services.aspx ## Studio design and consultation for schools, colleges and artists Clay Planet offers studio design and consultation services in addition to selling supplies. The consulting services page states that the company has consulted on dozens of new studio projects and designs for school districts, colleges, and individual artists, and that its staff has a combined 75 years of experience working with and setting up ceramic studios. The page says Clay Planet offers equipment sales and delivery services and can collaborate with a customer to design a workspace that maximizes efficiency and space savings. The page does not publish rates, fees, or a price list for consultation. It directs prospective clients to contact the company by phone or email for more information and pricing, so a cost or estimate for a studio project comes from that conversation rather than from the website. Phone numbers are 800-443-CLAY (2529) toll free and 408-295-3352 local; the contact form on the contact page is the email route. The business is located at 1775 Russell Avenue, Santa Clara, CA 95054, in the Santa Clara and San Jose area. The page does not state a geographic limit on where consultation is offered, does not describe a fixed process or timeline, and does not list past clients by name. Anyone planning a school, college, or home studio should call to describe the space and equipment involved and ask what the next steps and charges would be; scheduling a consultation is arranged directly with the staff. Source: https://shop.clay-planet.com/consulting-services.aspx ## Workshops at Clay Planet Clay Planet hosts workshops at its Santa Clara location and maintains a workshops page for them. The page describes the offering in general terms: "We offer a variety of educational and hands-on experiences to help you learn new skills and grow in your field of interest. Our workshops cover a range of topics, including pottery throwing, handbuilding, decorating, and kiln maintenance. Whether you're a beginner or an experienced potter, there's something for everyone." As published, the page lists no upcoming workshops. Under Upcoming Workshops it says only "Keep an eye out for future workshops!!!!!" and states: "Currently, we do not have any workshops planned, but please check back later for updates on future offerings." Past events listed on the page include a November 4 workshop on Overglaze Decals and Underglaze Transfers with Kala Stein, Clay Carnival on April 1st 2023, presented annually by Orchard Valley Ceramic Arts Guild and hosted by Clay Planet, and a live demo with Moon Do Bang on Tuesday March 28th 2023, for which a recording is linked. Because this page changes when new events are added, no workshop schedule, class date, seat, price, or registration should be described or held on the store's behalf. Anyone asking about classes or workshops should be pointed to the workshops page for the current listing and to the store by phone at 800-443-CLAY (2529) or 408-295-3352, or through the contact form, to ask what is planned and how to sign up. The store's hours of operation are Mon-Fri 9-5 and Sat 10-3, closed Sundays. Source: https://shop.clay-planet.com/workshops-at-Clay-Planet.aspx ## What Clay Planet has not published yet These are things people ask Clay Planet that its published information does not yet cover. - prices - availability - firing turnaround times - repair lead times or visit dates - workshop schedules or seats - stock levels for any product - shipping or delivery dates - warranty terms Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from http://www.clay-planet.com