Clarity Clinic

River North

1 E Superior St, Suite #306, Chicago, IL 60611. Phone (312) 754-9404, fax (312) 754-9402.

Lakeview - Broadway

3665 N Broadway, Chicago, IL 60613. Phone (773) 496-4433, fax (773) 496-4430.

Lakeview - Belmont

929 W Belmont Ave, Chicago, Illinois 60657. Phone (312) 530-0323, fax (773) 261-9029.

Evanston

501 Davis Street, Evanston, Illinois 60201. Phone (312) 546-4193, fax (312) 530-0390.

Arlington Heights

2101 S Arlington Heights Rd, Suite #116 and Suite #185, Arlington Heights, IL 60005. Phone (847) 666-5339, fax (847) 637-5479.

Mokena

9712 W. 191st Street, Unit B, Mokena, IL 60448. Phone (708) 360-8480, fax (708) 719-2225.

On areas served, the locations page says: "If you are located in Chicago, head to our Loop, River North, Broadway, or Belmont clinic. If you are located in a suburb such as Oakbrook, Northbrook, Schaumburg, Evanston, Winnetka, or Naperville, IL, head to our Evanston or Arlington Heights clinic." Virtual appointments are offered throughout Illinois.

Some services are location-specific as published: PHP and IOP in person at Chicago Loop (adults 18+), Evanston (adolescents 13-17 and adults 18+) and Arlington Heights (adolescents 13-17 and adults 18+); TMS in person at Chicago Loop and Arlington Heights (adults 18+); Psychological Testing in person at Chicago Loop and Arlington Heights.

The site does not publish opening hours for any location, so hours are not available here. The FAQ refers to calling "during business hours at (312) 815-9660" without stating what those hours are.

Lists Clarksville, Arlington Heights, Belmont Cragin, Chicago, Evanston, Mokena, Naperville, and Northbrook as a location. Names Illinois, Michigan, Arlington Heights, Evanston, Mokena, Belmont, and Chicago Loop as a service area. Areas beyond these are not published.

Returning patient appointments, rates applying to both adolescents and adults: Psychotherapy/Talk Therapy, 50-minute appointment = $160. Medication Management, 30-minute appointment = $240.

TMS self-pay pricing

Standard TMS (without remapping) $11,475; TMS with Remapping $11,895.

For PHP and IOP, the site does not publish a price. It says: "For self-pay rates and program details, please visit our PHP and IOP page and fill out the inquiry form - a member of our team will follow up to discuss your options."

Self-pay logistics as published

payment is collected at the time of service; major credit cards, HSA and FSA accounts are accepted; self-pay services are not submitted to insurance and are considered out-of-pocket; invoices for missed payments may be subject to late fees or collections procedures. The site states superbills are not provided for self-pay services, though an itemized bill can be provided.

Self-pay appointments are available in person or via telehealth at Chicago Loop, River North, Lakeview Belmont and Broadway, Evanston, Arlington Heights and Mokena.

For billing questions or to pay a bill, the published number is (312) 929-2172. For a quote or estimate of what a specific plan will cost, the site directs patients to their own insurer. No other fees or rates are published beyond those listed above.

Booking and scheduling. The main phone for the office is (312) 815-9660; the FAQ says you can "call our office during business hours at (312) 815-9660 to speak with our friendly staff and book a convenient time for your visit," or use the online appointment booking system to request an appointment at any time. The site does not publish what those business hours are. A referral from a primary care physician is not required to see a psychiatrist at Clarity Clinic. Psychological testing and family therapy appointments are scheduled by contacting (312) 815-9660. Billing questions go to (312) 929-2172.

Contact form responses

"you will receive a response from one of our Clarity Clinic Team members within 24 hours or the next business day from submission."

Appointment lengths published

an initial psychiatry appointment is approximately 45 minutes to 60 minutes; medication management follow-ups range from 20-30 minutes; therapy sessions typically last between 50-60 minutes.

Cancellation policy, as published: contact Clarity Clinic at least 24 hours before the appointment. "The fees for missing or rescheduling an appointment less than 24 hours from the appointment time are $50 for group appointments and $100 per hour booked for all other appointments. These fees are not billable to your insurance company and will be charged to your account."

Virtual/telepsychiatry appointments are offered. The site notes there may be instances where an in-person appointment is required.

For the PHP and IOP programs specifically, the site says those programs are in-network with BCBS, Aetna, Cigna and United Healthcare PPO plans, and that select HMO plans from BCBS and Cigna are accepted but a referral and prior authorization are needed before starting care.

On what a patient pays

the site says once an appointment is made, "We will verify your benefits and facilitate authorizations on your behalf," and that patients remain responsible for applicable deductibles, coinsurance, copayments and non-covered services. It states plainly that "A quote of benefits does not guarantee payment," and that copayments or self-pay out-of-pocket costs are collected before each session.

To check benefits, the site advises calling the number on the back of the insurance card. Billing questions go to (312) 929-2172. The site says insurance claims take about 60-75 days to process on average. Whether any individual plan covers a given service is not something the site states.

Group sizes published

"PHP: 8-10 participants and IOP: up to 12 participants." Individual, group and family therapy are included. Medication management and psychiatric support are provided for PHP and offered as an additional service for those in IOP.

The site states a limit on scope: "Our PHP/IOP programs do not treat individuals with active substance addiction or non-stabilized eating disorders." It says the programs focus on mood and other mental health disorders such as depression and anxiety, using dialectical behavior therapy (DBT) among other approaches.

Getting started

intake coordinators conduct an evaluation lasting between 60 to 90 minutes, after which an evaluation report with recommendations is provided. The site asks people to complete its assessment form so the intake team can follow up. Progress is measured with the PHQ-9 and GAD-7. Clarity Clinic publishes that in 2025, 81% of patients in its Adult PHP and IOP programs showed clinically significant improvement, measured using standardized clinical assessments.

Types of screenings available

The online screenings page lists the following options:

• ADHD Screening – Looks at symptoms related to attention, focus, impulsivity and executive functioning.
• GAD-7 Anxiety Screening – Uses the GAD-7 questionnaire to assess symptoms such as excessive worry, nervousness and difficulty relaxing.
• PHQ-9 Depression Screening – Uses the PHQ-9 questionnaire to review symptoms such as low mood, loss of interest, fatigue and changes in sleep or appetite.

Each screening takes only a few minutes and provides immediate results.

How results are described

The site explains that:

• These tools are meant to help you better understand your symptoms.
• The results can help you decide whether seeking a professional evaluation or support might be beneficial.
• They are not a formal diagnosis and cannot determine on their own whether you have a specific condition.

For anyone with significant, worsening or distressing symptoms, or concerns about safety, the site encourages taking the next step of connecting with a mental health professional for a full evaluation.

Next steps after a screening

Alongside the screening tools, the site highlights that Clarity Clinic offers:

• Therapy and psychiatry services
• Higher levels of care such as PHP/IOP programs
• Virtual appointments across Illinois

For those whose results suggest they may benefit from support, the site directs visitors to schedule an appointment. The main phone number published for starting care is (312) 815-9660.

If someone is in crisis or feels they may hurt themselves or others, the site's crisis guidance instructs them not to rely on online tools but instead to call 988, text a crisis line, call 911 or go to the nearest emergency room.

According to the virtual care information on the site:

• Virtual services are available to residents of Illinois who are physically located in Illinois at the time of the appointment.
• Care is offered for children, adolescents and adults, depending on the service.
• Virtual visits are presented as a good fit for people with busy schedules, parents, students, and others who need flexible access to care.

Conditions and concerns specifically mentioned as appropriate for virtual care include:

• Anxiety
• Depression
• Trauma and PTSD
• ADHD and other mood-related or mental health disorders

Virtual services offered

The main types of virtual care listed on the site are:

Online therapy

• Individual therapy, couples therapy, family therapy and group therapy delivered online by licensed therapists.
• Available for adults and for children/adolescents.
• Uses evidence-based approaches such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT) and trauma-focused therapy.

Online psychiatry

• Comprehensive psychiatric evaluations provided virtually by psychiatrists, nurse practitioners and physician assistants (MDs, NPs and PA-Cs).
• Ongoing medication management via telehealth when appropriate.

Virtual Intensive Outpatient Program (Virtual IOP)

• A higher level of virtual care for people whose needs go beyond once-weekly therapy.
• Focused on mood and related mental health disorders (such as anxiety and depression).
• Includes structured group therapy sessions led by experienced clinicians.
• Designed to provide flexible, intensive support while allowing participants to maintain work, school or home responsibilities.

How virtual appointments work

• Visits take place via a secure, HIPAA-compliant telehealth platform.
• The clinic describes virtual sessions as providing the same personalized, high-quality care as in-person visits, but without commuting.
• The site notes that virtual care helps maintain privacy and confidentiality by allowing appointments from a private location of the patient's choice.

The FAQ section of the site includes additional details about telehealth technology requirements and other practical questions. For specifics, patients are directed to the FAQ page or to contact the clinic directly.

Insurance and payment for virtual care

From the virtual care page and the insurance information on the site:

• Online therapy and online psychiatry list in-network coverage with major insurers including Blue Cross Blue Shield, UnitedHealthcare, Cigna and Aetna, with self-pay options also available.
• The virtual IOP program states it is in-network with Blue Cross Blue Shield, Cigna and Aetna, and is a credentialed out-of-network provider with UnitedHealthcare.
• More general insurance information for all services notes that coverage depends on the details of each individual plan and that patients remain responsible for deductibles, copays, coinsurance and non-covered services.

Because benefits and coverage vary by plan, the site directs patients to contact their insurance provider and to work with Clarity Clinic's billing team for current details. This agent cannot confirm whether a particular plan will cover a specific virtual service.

How to book virtual care

The online booking instructions on the site describe this process for virtual services:

1. Answer a few questions in the booking widget.

• For Virtual IOP, select "PHP/IOP" and fill out the PHP/IOP inquiry form.
• For online therapy or online psychiatry, select "Therapy" or "Psychiatry" and then choose an online appointment.

2. Choose a provider and time.

Browse available providers, read their profiles and select a date and time that works for you.

3. Complete the patient details form.

Submit the requested information to finalize booking.

4. Begin treatment.

Your provider will tailor therapy and/or medication management to your needs, with follow-up sessions scheduled as appropriate.

Patients can also call the main office number listed on the site, (312) 815-9660, for help finding the right type of virtual care or to ask questions about eligibility and scheduling.

Switching between in-person and virtual care

The site indicates that Clarity Clinic offers both in-person and virtual options and highlights the flexibility of care. The detailed policies on switching between in-person and virtual visits are discussed in the FAQ; they are not fully reproduced here and may change over time. For the most current guidance on moving between in-person and virtual appointments, patients are advised to check the FAQ or call the clinic directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.