# CIO Technology Solutions > Official CIO Technology Solutions business agent. CIO Technology Solutions is a managed IT services provider in Tampa, Florida, offering managed and… ## Ask it a question CIO Technology Solutions answers for itself at https://api.hailera.com/mcp/ciotech. A client that speaks MCP can connect to that address; the tool is ask_ciotech and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## Where CIO Technology Solutions works The service area page lists the primary areas served: Tampa, St. Petersburg, Clearwater, Sarasota, Bradenton, Brandon, Plant City and Lakeland. Under "Also Serving" it names Tampa Bay (Regional), Pinellas County, Hillsborough County, Pasco County and Manatee County, adding: "We frequently support nearby areas across the region. If you don't see your city listed, reach out and we will confirm coverage." Coverage is not limited to Florida. The page says: "We support businesses across Tampa Bay with local coverage, and we provide remote and onsite support nationwide", and its FAQ answers "Do you only support companies in Tampa Bay?" with "No. We support businesses across Tampa Bay locally, and we also serve organizations nationwide. Day-to-day support is typically handled remotely for speed and consistency, and onsite support is available when needed." On multiple locations it says: "Yes. We support multi-site businesses and distributed teams. We standardize the approach across locations so your users get consistent support, predictable outcomes, and stronger security." On onsite visits: "Usually, no. We can resolve most issues remotely. When onsite work is truly needed, we coordinate it as part of the plan, especially for network changes, cabling, hardware installs, or complex troubleshooting." "Live-Answer IT Support" is defined on the page as reaching a real person when you call during support hours; the page does not say what those support hours are, and no opening times, response-time commitments or service-level guarantees are published. The page lists the phone number 813-649-7762 and a "Talk to an Expert" contact option for confirming coverage in a specific area. Lists Bradenton, Brandon, Clearwater, Lakeland, Plant City, Sarasota, Tampa, and Petersburg as a location. Names Florida, Tampa, Hillsborough, and Pasco as a service area. Areas beyond these are not published. Source: https://www.ciotech.us/service-area/ ## Prices No prices, rates or fees are published anywhere on this page. Instead of a price list, the page says: "Instead of confusing contracts, we use transparent pricing. That way, your organization can select the services it wants and know exactly what to expect." To get a cost or estimate you have to ask: the page closes with "Contact CIO Technology Solutions today and request a free quote. There's no obligation and no contracts. We'll take a look at your current process and let you know how we can help you save time and money." A quote request form on the page asks for first name, last name, title, company, phone number, email and how they can help. You can also call 813-649-7762 to schedule a conversation. The page's own FAQ describes managed services generally as proactive, ongoing IT support and maintenance "for a fixed monthly fee", but it does not state what that monthly fee is for any plan. The services described include IT monitoring and live-answer help desk support, cybersecurity, data loss prevention, on-premises server management and cloud computing. Specific items listed are on-premise IT solutions including legacy systems, IT and cybersecurity consulting, patch updates for Microsoft and third-party applications, DLP, disaster recovery and managed backups, endpoint and ransomware protection, system monitoring and alerting, managed firewall, and anti-phishing and authentication services following Zero Trust principles. Co-managed IT support is described as letting a client pick and choose services, combining in-house expertise with external support. The page says the team supports remote and hybrid work through secure VPN, cloud tools and device management, and assists with migration from server to cloud infrastructure. Source: https://www.ciotech.us/services/managed-it-services/ ## Hours and contact The contact page gives one office location. The address published under "Visit CIO Technology Solutions" is 1300 N West Shore Blvd. Ste. 135, Tampa, FL 33607. The phone number is 813-649-7762, shown elsewhere on the site as Sales: 813.649.7762. There is also a Customer Portal link for existing clients. No opening hours, days open, or after-hours contact times are published on the page, and no email address is listed. There are two ways to make contact: "Choose the fastest option below: call now, or fill out the Sales Inquiry form and we'll follow up with clear next steps." The Sales Inquiry form asks for first name, last name, title, company, phone number, email, number of employees, and how they can help. The page sets out the booking sequence under "Here's what happens next": "Reach out: call, or submit the Sales Inquiry form"; "Confirm: we review your needs, timeline, and constraints"; "Stabilize: we map the plan to reduce noise, downtime, and risk." It does not state how quickly a reply arrives or how soon an appointment can be scheduled. Common reasons people contact them, as listed: recurring outages, slow systems or unstable Wi-Fi; email security concerns, phishing or suspicious activity; Microsoft 365 issues, backups or access problems; replacing an unresponsive IT provider; and office moves, refresh projects or network upgrades. The page also offers a network assessment as a starting point: "We'll identify what is causing the most disruption, what is risky, and what to fix first." No prices, rates or fees appear on the contact page. The page quotes Craig Walicek, Cofounder and President: "Regardless of the situation, when it comes to serving our customers, we take care of it." Source: https://www.ciotech.us/contact-us/ ## Network security and compliance services CIO Technology Solutions offers network security and compliance services. The page says the company "helps Tampa Bay organizations strengthen network security and align with common requirements like HIPAA, PCI DSS, and NIST", and it supports small and midsize businesses across industries including financial services, professional services, private equity backed organizations and manufacturers. Frameworks named on the page are HIPAA compliance, PCI DSS compliance, CIS Controls 8 and the NIST Cybersecurity Framework. The page describes helping clients work toward these standards; it does not state that the company itself holds any certification, audit report or accreditation, and no certificate numbers, audit dates or partner tier levels appear on it. The described starting point is an assessment: "The first step? We perform an in-depth network vulnerability assessment to check data infrastructure, network configuration, third-party software and platforms, and management policies." After that, the page says the team builds an integrated system of network security layers for the business. Other stated capabilities include active monitoring tools, ransomware protection and rapid response and recovery services. On experience the page says only "we have decades of experience" — no headcount, founding-team size or years-per-engineer figure is published. No prices, rates or fees for security or compliance work appear on the page. To get a cost estimate or a quote, or to book an assessment, the page directs visitors to the "Get Started Today" contact form, and the sales phone number 813-649-7762 is listed on every page of the site. Source: https://www.ciotech.us/services/network-security-compliance/ ## Technology partners and Microsoft QMTH authorization The partners page names the technology vendors CIO Technology Solutions works with. The logos on the page are labelled for Barracuda, Cisco, Cisco Duo, Citrix, Dell, HP, HPE Nimble Storage, Huntress, MailProtector, Microsoft, NinjaOne, Okta, Proxmox, SonicWall, Symantec, Veeam, WatchGuard and APC, with Proxmox shown as an authorized reseller. The page groups them as core security and managed operations, infrastructure and resilience ("Virtualization, backup, and hardware options"), networking and perimeter, and supported platforms. No partner tier, certification level or number of certified staff is stated for any vendor. One specific authorization is published: "Authorized Microsoft QMTH Partner — As a Qualified Multitenant Hoster (QMTH), we are authorized by Microsoft to host your Windows virtual machines using Microsoft Cloud Agreement subscriptions, or Enterprise Agreement/MPSA, on dedicated or multitenant infrastructure." The FAQ adds that "QMTH authorization helps ensure your Windows virtual machine hosting aligns with Microsoft licensing requirements and supports flexible infrastructure options." Clients are not required to adopt every vendor: "No. We recommend what fits your environment, goals, and budget. If you already have tools in place, we can often support them and map a practical path forward." The page describes a three-step plan — Assess, Stabilize, Improve. No prices, licence costs or hosting rates are published for any partner product; the page directs readers to call 813-649-7762 or use the "Talk to an Expert" contact form to discuss a quote or estimate. Source: https://www.ciotech.us/about/our-partners/ ## What CIO Technology Solutions has not published yet These are things people ask CIO Technology Solutions that its published information does not yet cover. - prices - availability - response times or SLA guarantees - uptime guarantees - compliance or audit outcomes - certifications or partner tier levels - contract terms and cancellation policy - guarantees that a breach is prevented Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.ciotech.us