Consider It Done Plumbing LLC

Mission

The company's stated mission is to provide unparalleled services while fostering exceptional growth opportunities for team members.

Vision

The vision is to become the foremost provider of residential and commercial building services in New York City.

Core values

Commitment and Delivery

• Upholding promises to customers, team members, and the company.
• Ensuring that what is pledged is delivered, every single time.

Integrity in Our Work

• Standing behind the quality of workmanship with reliability and excellence.
• If a service provided results in an issue, the company accepts responsibility and will rectify the problem at no additional cost to the customer, as stated on the website.

Honesty and Transparency

• Being clear and transparent about processes, recommendations, and costs.
• Recommending services based on genuine need and pricing work fairly in line with market standards.
• Building growth across sectors by earning customer trust and advocacy.

Efficiency and Effectiveness

• Delivering high-quality work quickly and efficiently.
• Investing in the right tools and maintaining organized, clean equipment.
• Planning ahead and acting promptly so customer needs are addressed without unnecessary delay.

These published values highlight a focus on reliability, accountability, and clear communication with customers throughout each job.

Water heater services

• Installation and replacement of water heaters for homes and businesses.
• Modern, quality-driven water heater solutions designed for reliable hot water.
• Water heater projects managed with attention to detail and respect for your property.

Drain cleaning, clog removal, and sewer services

• Clearing stubborn toilet clogs and slow drains.
• Professional drain cleaning to keep lines clear and fully functional.
• High-pressure hydro jetting for sewer mains and tough blockages.
• Support for common drain and sewer issues in both residential and commercial buildings.

Leak detection and pipe repair

• Diagnosing hidden leaks before they cause major damage.
• Repairing leaking pipes and fixtures to protect your plumbing system.
• Addressing aging plumbing in older Brooklyn buildings as part of broader plumbing work.

General plumbing repairs and maintenance

• Routine plumbing repairs for homes, apartments, and commercial spaces.
• Ongoing maintenance to help prevent emergencies and extend the life of plumbing systems.

Larger projects and restorations

• Basement flooding restoration and related plumbing work.
• Full-service plumbing for renovations and more complex plumbing projects.

Service approach

• Residential and commercial work, including brownstones, multi-unit buildings, and business premises.
• Projects handled with precision, care, and professionalism.
• Emphasis on fast response times, fair pricing, and complete customer satisfaction as described on the website.

For any plumbing issue not listed here, customers should contact the business directly to confirm whether it is a service they offer.

• Brooklyn, NY
• Queens, NY
• Manhattan, NY

The service area is further broken down as:

• North Brooklyn
• South Brooklyn
• West Queens
• South Manhattan
• North Manhattan

The FAQ page notes that coverage in North Brooklyn includes neighborhoods such as Williamsburg, Bushwick, Greenpoint, Bed-Stuy, East Williamsburg, and surrounding areas. Additional neighborhoods mentioned include DUMBO, Park Slope, and more across the borough.

Customers who are unsure whether their address is covered should contact the business directly with their location details.

Licensing and credentials

• Consider It Done Plumbing LLC (C.I.D. Plumbing) is described as a fully licensed and insured plumbing company based in Brooklyn, NY.
• The company operates under NYC Licensed Master Plumber Edward Cohen.
• NYC Master Plumber License Number: 1564 (as published on the website).

Availability

• The Service Areas page states that Consider It Done Plumbing LLC is "Available 24/7".
• Customers with urgent or emergency plumbing issues are encouraged to call the business for support.

Specific response times, appointment slots, and same-day availability are not listed in detail on the site and should not be promised; customers should contact the business directly for current scheduling options.

Lists Atlanta, Mission, Astoria, Brooklyn, Bushwick, Greenpoint, Harlem, and Long Island City as a location. Names Brooklyn, New York City, Park Slope, and Queens as a service area. Areas beyond these are not published.

• Consider It Done Plumbing LLC (C.I.D. Plumbing) is a fully licensed and insured plumbing company based in Brooklyn, NY.
• The company has been serving Brooklyn since 2016 with residential and commercial plumbing services, including emergency repairs, water heater installations, hydro jetting, leak detection, and plumbing renovations.
• Service areas include North Brooklyn, South Brooklyn, West Queens, South Manhattan, and North Manhattan.

Do you serve Williamsburg and other North Brooklyn neighborhoods?

• Yes. The FAQ page states that Williamsburg is one of the neighborhoods C.I.D. Plumbing serves most frequently.
• North Brooklyn coverage also includes Bushwick, Greenpoint, Bed-Stuy, East Williamsburg, and surrounding areas.
• Additional Brooklyn neighborhoods mentioned include DUMBO, Park Slope, and more.

Are you licensed and insured?

• Yes. Consider It Done Plumbing LLC operates under NYC Master Plumber License #1564.
• The company is described as fully licensed and insured for residential and commercial plumbing work throughout New York City.

Do you offer free estimates?

• The FAQ states that C.I.D. Plumbing provides free estimates for most plumbing jobs.
• For emergency calls, a diagnostic fee may apply, and the company notes that this will always be communicated upfront before starting any work.
• Exact prices and final costs depend on the specific job and are not listed in detail on the site.

Do you work on both residential and commercial properties?

• Yes. The company works on:
• Single-family homes and brownstones.
• Co-ops and multi-unit residential buildings.
• Commercial spaces such as restaurants, cafes, and retail locations.
• Restaurant plumbing and property management plumbing are described as two core specialties.

What areas do you serve outside Brooklyn?

Beyond Brooklyn, the FAQ lists:

• West Queens – including Long Island City, Astoria, and Sunnyside.
• South Manhattan – including the Lower East Side, Tribeca, and the Financial District.
• North Manhattan – including Midtown, the Upper East Side, the Upper West Side, and Harlem.

Additional FAQs on the website

The website organizes more detailed FAQs into sections such as:

• Emergency plumbing
• Drain cleaning, hydro jetting, and sewer services
• Leak detection, pipe repair, and old building plumbing
• Plumbing pricing and financing

These sections provide more in-depth answers about how emergency calls are handled, how specific services work, and general pricing ranges for the New York City area. For questions that are not covered in this summary, customers should review the full FAQ sections on the website or contact the business directly.

• Phone (main service line): 646-992-9030
• Email: info@cid247.com

These details are shown on the main site pages alongside the service inquiry information.

Business addresses

The website lists the following Brooklyn addresses associated with Consider It Done Plumbing LLC and its licensed master plumber:

• 1068 39th Street, Brooklyn, NY 11219

(Listed with master plumber information.)

• 9 White Street, Brooklyn, NY 11206

(Listed in the general contact information.)

Customers should use the main phone number or contact form first for service inquiries and scheduling, and the business will provide any additional address details as needed for specific jobs, billing, or correspondence.

Hours of operation

The main contact section of the website lists the following hours:

• Monday – Friday: 7:00 AM – 8:00 PM
• Saturday – Sunday: Closed

The Service Areas page also states that the business is "Available 24/7", which indicates that emergency or urgent plumbing assistance may be available outside standard office hours. Exact response times or after-hours scheduling details are not specified and should not be promised.

How to request service

Customers can request service in the following ways:

• Call the main phone number (646-992-9030) to discuss an issue, request an estimate, or get help with an emergency.
• Submit a service inquiry or contact form through the website by providing name, phone number, email address, and a short description of the issue. A team member will follow up as soon as possible.

For emergencies or time-sensitive problems, calling is the most direct way to reach the team.

The website explains that Consider It Done Plumbing LLC will collect verbal opt-ins from customers who choose to receive SMS notifications. Key points include:

• Customers may receive SMS messages related to:
• Billing
• Appointment reminders
• Dispatch updates
• Job completion surveys
• Opt-in may occur in person at the business location or during a phone call initiated by the customer.
• Upon first registration, customers are asked for their phone number and are informed that:
• Message and data rates may apply.
• Message frequency may vary.
• They can text HELP for support.
• They can text STOP to unsubscribe.
• The website states that customer phone numbers will not be shared with third parties for marketing or promotional purposes.

SMS program details from the Terms of Service

The Terms of Service further describe the SMS program:

• Messages may include job progress updates, deals and offers, and optional feedback surveys.
• Customers can cancel the SMS service at any time by texting "STOP" to the shortcode. After confirmation of the unsubscribe, no further SMS messages are sent unless the customer signs up again.
• Customers can text "HELP" for assistance.
• Carriers are not liable for delayed or undelivered messages.
• Message and data rates may apply, and the Terms note that customers will receive no more than four messages per week.
• For privacy-related questions, customers are directed to the website's Privacy Policy.

Website purchases, cancellations, refunds, and shipping

The Terms of Service also describe policies that apply to purchases made through the website (goods, services, or digital products):

Cancellations

• Customers may cancel purchases prior to shipment, prior to download, or prior to performance of the service by contacting the company.
• If a purchase is cancelled in accordance with these rules, the company will issue a refund of the full purchase price paid.
• The company reserves the right to cancel a purchase at its discretion (for reasons such as fraud, inaccuracies, or unavailability). In such cases, the customer will be notified and a full refund will be issued.

Refunds

• Refunds are offered when the wrong product or service was provided, according to the Terms of Service.
• The Terms specify that customers are not required to ship goods back in order to receive a refund under this policy.
• No other reasons for refunds are listed beyond those described on the site.

Shipping

• Goods purchased via the website may be shipped either by the company or a third-party shipping provider.
• If a third party is used, the shipment is governed by that provider's own terms and policies.
• Shipping costs are calculated and presented at checkout.
• The company or its shipping partners will ship goods within a reasonable time after purchase.

These website policies apply specifically to online purchases and SMS communications as described on the C.I.D. Plumbing website. Any additional terms for specific projects or in-person work should be confirmed directly with the business.

Ask anyway — the agent will say plainly that it is not published rather than guess.