# Progress Chef > Official Progress Chef business agent. Progress Chef is an infrastructure automation software vendor, part of Progress Software Corporation, whose Chef 360… ## Ask it a question Progress Chef answers for itself at https://api.hailera.com/mcp/chef. A client that speaks MCP can connect to that address; the tool is ask_chef and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## What Progress Chef does Chef offers comprehensive DevOps automation and infrastructure management solutions including AIOps, ClickOps, and Policy-as-Code. Optimize all stages of the DevOps pipeline with Chef to scale securely and efficiently across cloud platforms. Source: https://www.chef.io ## Where Progress Chef works Lists Burlington, Rotterdam, Enterprise, and Seattle as a location. Names United States as a service area. Areas beyond these are not published. ## Prices Chef publishes list pricing on its Pricing page (chef.io/how-to-buy). Three plans are shown, in both SaaS and Self-Managed views. Business is priced at "$ 59" "per node, per year" and is described as "Suitable for organisations that need to automate and orchestrate infrastructure management jobs critical to business success." Enterprise is priced at "$ 189" "per node, per year", "For organizations tasked with maturing DevOps automation, orchestration and auditing for their entire organization." Enterprise Plus carries no published price: the page says "Contact us for a customized quote." and describes it as for "security-focused organizations aiming to extend DevOps automation to address security and compliance requirements." Those are the only prices, rates or fees the site publishes; there is no self-serve cost calculator or online estimate tool, and no discounts, minimum node counts or contract terms are stated. A feature comparison table lists items such as Node Management, Job Orchestration, Configuration Management, Desktop Management, Compliance Audit, Continuous Compliance, Cloud Security Posture Management and Application Delivery against each plan, with Support shown as Standard for Business and Enterprise and Premium for Enterprise Plus. Two buying routes are published: "Buy from Us — Contact us directly for a quote tailored to your enterprise needs", and "Buy on Marketplaces", with Buy on AWS and Buy on Azure buttons. Every plan has a Get a Quote button; the Business plan also offers Request a Trial. Any quote, estimate or final cost must come from the Chef sales team, not from this page. Source: https://www.chef.io/how-to-buy ## Hours and contact The Contact Us page opens "Talk to Us — We'd love to hear from you. Have questions about our products, features, trials, or pricing? Our teams will help you." Contact is by web form only; the form asks what you are interested in, with options for Infrastructure Configuration Management (Cloud and On-Prem), Cloud Security Posture Management, Compliance Management and Remediation, Desktop Config and Compliance Management, Application Delivery, Orchestration, Chef deployment on SaaS and Opsmith Automation, plus first name, last name, work email, company, country, state, phone and a message. No sales phone number, no support email address and no office hours are published on chef.io, and there is no online appointment calendar — to book or schedule a conversation you submit the Contact Us form, the Request a Demo form or the Free Trial form and the company follows up. There is also a Get a Demo page and a Request a Trial link in the site header. The chef.io footer links to Progress offices rather than a Chef address. The Progress offices page lists the global headquarters as Progress Software Corporation, 15 Wayside Rd, Suite 400, Burlington, MA 01803, United States, phone +1-781-280-4000, toll free +1-800-477-6473, with EMEA headquarters in Rotterdam and Asia-Pacific headquarters in Singapore. No Seattle office or local address is published, and the site does not list areas served on a geographic basis — the products are sold as SaaS, on-premises and through the AWS and Azure marketplaces to customers located worldwide. Source: https://www.chef.io/contact-us ## Chef 360 Platform capabilities and deployment options The Chef 360 product page describes the platform as "Progress® Chef® 360™ is a secure, enterprise-grade automation platform that brings operational cohesion across your infrastructure. Configure systems, promote compliance and deliver applications with the flexibility and scale to support complex DevOps workflows." Four capabilities are grouped on the page: Workflow Orchestration ("Automate and coordinate complex workflows from certificate rotation to controlled rollouts"), Infrastructure Management ("Configure, monitor and maintain infrastructure on cloud or on-premises — at scale from a single interface"), Continuous Compliance ("Perform planned or ad-hoc scans, remediate drifts and enforce policies") and Opsmith, described as generating cookbooks, upgrading legacy code, creating compliance profiles and automating tasks. Enterprise features listed are ClickOps (guided, UI-driven templates), Disaster Recovery configured from the Admin Console, BYOK — Bring Your Own Kubernetes, Air-Gapped Deployment using a self-contained installer, Single Sign-On (SSO), and Organization Management for users, roles and settings. The page offers a Free Trial, an interactive demo and a "See Chef 360 in Action" form that asks for name, work email, company, phone and country. Three plan tiers are previewed here — Chef 360 for Your Business, for Your Enterprise, and for Security-Focused Enterprises — with a Compare Plans link to the pricing page. Specific version numbers, supported operating system lists and system requirements are not published on this page; they sit in the separate documentation site. Source: https://www.chef.io/products/chef-360-platform ## Compliance management and audit automation The Compliance Management page is headed "Automate, Scale and Codify Compliance Into Every Workflow" and describes embedding "policies as code, detect misconfigurations early and meet audit standards—without disrupting delivery." Four published approaches are: Codify Compliance as Code ("Write human-readable rules that are version-controlled, reusable and testable"), Shift Compliance Left ("Catch configuration violations early in the development lifecycle, before they ever reach production"), Audit Anything, Anywhere ("Run compliance scans across bare metal, VMs, cloud accounts, containers and even air-gapped environments") and Automate Remediation ("Connect findings to actions"). The page states the platform lets teams validate system state continuously, create reusable controls in YAML, scan Linux, Windows, macOS, containers, clouds and endpoints, and integrate into pipelines and audit systems. Chef Premium Content is described as prebuilt, customizable security and compliance profiles "like CIS benchmarks, DISA STIGs, and Chef-curated guides", designed to work with Chef Compliance and Chef InSpec. The page also points to LearnChef self-paced training, a Maturity Assessment delivered by Chef Services, and the Customer Validation Program. Note that the page describes scanning and remediation tooling only. It does not state that using the product produces any particular audit result, certification or regulatory approval, and no such outcome should be assumed. Pricing for compliance features is set out on the Pricing page, where Compliance Audit and Continuous Compliance are listed against plan tiers. Source: https://www.chef.io/products/chef-compliance ## Professional Services Chef Professional Services accelerates automation time-to-value with expert-led training, best practices, custom designs, and foundational project building to ensure successful infrastructure automation and DevOps journeys. Source: https://www.chef.io ## Support, downloads, trials and the open source version The Chef Support page is headed "Chef Support — Get help from our team or check the status of Chef-related systems." Getting started with support has two published steps: create a user account using a corporate email (on-premises customers do not need to create a new organization), then log in to the ticket system using the username, not the email address. The page states that the web interface "is the best method for working with your Chef Support team" and that any severity level ticket can be submitted and previously submitted tickets viewed there. It links to a Service Level Agreement document that it says describes ticket severity levels and the support escalation process; the specific severity definitions and response times are in that document and are not reproduced on the page. For system status the page directs users to status.chef.io and to the @status_chef account. Support hours, a support phone number and email address are not published on this page. Downloads are split three ways on the Downloads page: new users are pointed to a guided Chef 360 free trial, existing customers to the customer portal for "the latest supported version", and open source users to the community portal to "Download the free, non-commercial version". That distinction matters — the community open source build is separate from the commercially licensed and supported Chef 360 products. Training is offered through LearnChef, which the site says includes free introductory classes, certifications and self-paced learning paths. Source: https://www.chef.io/support ## What Progress Chef has not published yet These are things people ask Progress Chef that its published information does not yet cover. - prices - availability - licence and subscription contract terms - compliance or certification outcomes - uptime, SLA or support response guarantees - data security or data residency guarantees - implementation or migration timelines - customer names or references not published Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.chef.io