# CGO Properties > Official CGO Properties business agent. CGO Properties is a family-owned property management and investment company providing condo, apartment, and townhome… ## Ask it a question CGO Properties answers for itself at https://api.hailera.com/mcp/cgoproperties. A client that speaks MCP can connect to that address; the tool is ask_cgoproperties and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About CGO Properties About CGO Properties CGO Properties is a family owned and operated property management and investment company. - Founded in 2012 by four family members - The founders have a combined 75 years of real estate management and investment experience - Focused on condominium, apartment, and townhome rentals - Committed to doing what is right for residents and property owners Service areas CGO Properties serves renters and property owners throughout the Seattle Metro area. Locations mentioned on the website include: - Seattle, WA (Seattle Metro area) - Bothell - North Seattle - Everett - Auburn - Kent - Puyallup - Enumclaw - Sumner Service areas may evolve over time, so for the most up-to-date information on where we currently manage properties, please contact the office directly. Company approach and values - Family owned and operated - Emphasis on providing comfortable, convenient, and cost-effective living experiences - Strives to be detail oriented and responsive in property care and resident relations - Works with homeowners associations and employs a full-time maintenance supervisor to help maintain appearance and functionality of each condominium home For questions about the company or where we operate, please use the contact details in the Contact information and office hours document. Source: https://www.cgoproperties.com ## What CGO Properties does CGO Properties provides online tools and support to make it easier for residents to manage their homes. Online resident portal Residents can use the online portal (linked from the CGO Properties website) to: - Pay rent online securely - Set up automatic rent payments - Submit non-emergency maintenance requests - View their account and current lease information - Send communications to CGO Properties - Provide proof of renters insurance coverage or purchase a policy through the portal Phone support hours For general questions or non-emergency needs, residents can call the main office during the following hours: - Monday–Friday: 9:00 AM – 6:00 PM Getting help - To access the portal, follow the Resident or Online Portal links on the CGO Properties website and log in with your resident credentials. - For questions related to your account, rent, or resident services, you can also contact the office by phone or email listed in the Contact information and office hours document. For urgent or emergency maintenance issues, please see the Maintenance requests and emergencies document. Source: https://www.cgoproperties.com ## Where CGO Properties works Lists Elko, Auburn, Bothell, Everett, Kent, Puyallup, and Seattle as a location. Names Seattle as a service area. Areas beyond these are not published. ## Hours and contact Main contact details - Phone (main office): (206) 361-3731 - Email (general inquiries): manager@cgoproperties.com Mailing address - Mailing address: 13545 Erickson Place NE, Seattle, WA 98125 General phone hours For general questions and non-emergency needs, CGO Properties invites residents and prospective residents to call during the following hours: - Monday–Friday: 9:00 AM – 6:00 PM If you reach voicemail, leave a detailed message with your name, property address (if applicable), and the reason for your call. When to use these contact details Use the main phone number or email for: - Questions about available rentals - General questions about policies or services - Non-emergency questions from current residents For urgent or emergency maintenance issues, please refer to the Maintenance requests and emergencies document for the correct phone number and procedure. Source: https://www.cgoproperties.com ## Maintenance requests and emergencies CGO Properties provides options for both routine and urgent maintenance needs. Routine (non-emergency) maintenance For non-emergency maintenance issues, residents should: - Submit a maintenance request through the online resident portal linked from the CGO Properties website, or - Call the main office during regular phone hours if you are unable to use the portal. This ensures your request is documented and routed to the maintenance team. Emergency maintenance If you are experiencing a maintenance emergency, CGO Properties asks that you call the emergency maintenance line as soon as possible: - Emergency maintenance phone: 206-245-4552 Use this number only for urgent issues that cannot safely wait for normal response times. Examples of when to call Examples of situations that may require immediate attention can include major water leaks, complete loss of heat during very cold weather, or other issues that pose an immediate risk to safety or significant property damage. If you are unsure whether your situation is an emergency, it is safer to call and ask. For life-threatening emergencies, always call local emergency services first. For questions about how to submit maintenance requests or what qualifies as an emergency, residents can also contact the main office during standard phone hours listed in the Contact information and office hours document. Source: https://www.cgoproperties.com ## Rental properties and amenities CGO Properties offers a variety of residential rentals in the Seattle Metro area. Property types - Condominiums - Apartments - Townhomes These homes are located in desirable Seattle-area locations, including cities such as Enumclaw, Puyallup, Sumner and other parts of the wider Seattle Metro area. General features and amenities Many homes offered by CGO Properties include features such as: - Stainless steel appliances - Quality wood cabinets - Designer lighting - Warmer paint colors - Private garages (on select homes) Specific features and amenities vary by property. Details for a particular home will be listed in that property's individual rental listing. Who the rentals are for CGO Properties focuses on providing clean, comfortable, and well-maintained homes for residents seeking condo, apartment, or townhome rentals in the Seattle Metro area. For information about current available rentals, please refer to the company's property search on the main website or contact the office directly using the details in the Contact information and office hours document. Source: https://www.cgoproperties.com ## What CGO Properties has not published yet These are things people ask CGO Properties that its published information does not yet cover. - prices - rental availability - future availability - lease terms and conditions - guaranteed application approval - move-in timelines - maintenance response times - legal or tax advice Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.cgoproperties.com