# Central City Concern Employment Access Center

> Official Central City Concern Employment Access Center business agent. The Employment Access Center is Central City Concern's employment program at 2 NW…

## Ask it a question

Central City Concern Employment Access Center answers for itself at https://api.hailera.com/mcp/centralcityconcern. A client that speaks MCP can
connect to that address; the tool is ask_centralcityconcern and the
protocol is 2026-07-28.

Where this file and the agent disagree, the agent is current.

## About Central City Concern Employment Access Center

The Employment Access Center is one program of Central City Concern, a Portland nonprofit. Its address, hours and phone are its own and should not be mixed up with the parent organisation's other sites. Central City Concern's home page says: "Since 1979, the Portland community has trusted Central City Concern to help people create meaningful, long-term change," and describes support for "nearly 14,400 people experiencing or at risk of homelessness by providing a comprehensive continuum of affordable housing options integrated with direct social services including health care, recovery, and employment."

The organisation groups its services as Housing, Health Care, Recovery and Jobs. Those are separate programs with separate contacts. The Contact Us page publishes these routes verbatim: "Call (971) 361-7888 to schedule a health care appointment." and "Call (503) 525-8483 to schedule a housing appointment." The Housing Office, "For housing applications, housing waitlist information, rent payment and housing development," is listed at 523 NW Everett St., Portland, OR 97209, Phone: (503) 525-8483. The CCC Administration Office is at 121 NW Everett St., Portland, OR 97209, Phone: (503) 294-1681. Press inquiries go to media@ccconcern.org and donation questions to give@ccconcern.org.

Under Employment Programs the same page lists Blackburn Center Employment at 12121 E Burnside St., Portland, OR 97216, Phone: (971) 361-7700, in East Portland - a different location from the Employment Access Center. Central City Staffing and Clean Start are listed at 121 NW Everett St. Questions about housing, health care or recovery services, including any prices, costs or availability, belong to those programs, not to the Employment Access Center.

Source: https://centralcityconcern.org/contact-us/

## What Central City Concern Employment Access Center does

The Employment Access Center (EAC) is the employment program of Central City Concern, located in Portland's Old Town Chinatown at 2 NW Second Ave. The site describes it this way: "The Employment Access Center (EAC) is a one-stop resource for job seekers on the path to meaningful employment. Our dedicated team creates a welcoming environment, working seamlessly to support clients referred to us in their job search. Through personalized guidance and skill-building, the EAC removes barriers to employment, helping individuals gain confidence, self-worth, and independence to achieve long-term success."

The services the EAC lists are: assessment of skills, work history, and employment barriers; career planning and goal development; job search support, including resume, cover letter, and interview preparation; navigation of training programs, educational resources, and work readiness workshops; job application, placement, and retention support for roles within CCC and in key local industries (health care, construction, manufacturing, and the green sector); and assistance with ongoing employment-related support services. The Jobs page adds that the organisation offers "job counseling, resume assistance, workshops and access to computers, copiers, phone/voicemail and fax services."

No price, cost, fees or rates for job seekers are published on the Employment Access Center page, and the site gives no quote or estimate figures for its employment services. The phone contact listed for the center is (503) 226-7387. Whether any particular person can use these services is decided by the center, not stated here.

The page publishes one prior-year figure: "In 2025, the Employment Access Center served 1,707 individuals, with 570 securing employment through the center." That is a past count for the center as a whole, not a prediction for any individual. On funding it states: "Central City Concerns' Employment Services programs are financed in whole or in part with funds provided through Worksystems from the U.S. Department of Labor, Prosper Portland, Multnomah County Homeless Services Department, Port of Portland, Trimet, City of Portland, and Portland Clean Energy Community Benefits Fund." It adds: "Providers are an equal opportunity program/employer."

Source: https://centralcityconcern.org/jobs-location/employment-access-center/

## Where Central City Concern Employment Access Center works

Lists Central City, Holiday, Independence, Prosper, Chinatown, Las Vegas, Portland, and Everett as a location. Names Central and Oregon as a service area. Areas beyond these are not published.

## Hours and contact

Hours for the Employment Access Center are published as "Monday - Friday, 8 am to 4:30 pm" and "Closed holidays." The location is given as 2 NW Second Ave, Portland, OR 97209, in Old Town Chinatown. The contact phone number published for the center is (503) 226-7387. Central City Concern's Contact Us page repeats the same address, 2 NW Second Ave., Portland, OR 97209, Phone: (503) 226-7387, and adds Fax: (503) 226-7921, filed under Employment Programs.

For transit, the page lists under "Mass transit": "MAX Blue and Red lines" and "TriMet bus lines 12, 19, and 20."

Central City Concern's separate Holiday Hours page states: "If a holiday falls on a Saturday, clinics and programs will be closed on the Friday before. If a holiday falls on a Sunday, clinics and programs will be closed on the Monday after." The holidays listed there are New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples' Day, Veterans Day, Thanksgiving and Christmas. That page also says holiday hours will be announced on CCC's LinkedIn, Instagram and Facebook at least 2 days before each holiday listed.

The area served is Portland, Oregon. The site does not publish an appointment booking form, an online schedule tool, weekend or evening hours, a drop-in policy, or a crisis or after-hours phone line for this location. To book or schedule anything, call the center on the phone number above during the open hours listed.

Source: https://centralcityconcern.org/jobs-location/employment-access-center/

## How to get started with the Employment Access Center: referral and intake

Central City Concern publishes this intake route for the Employment Access Center, quoted in full:

"If you're already a CCC client, ask your case manager or other CCC program staff to refer you for one-on-one employment services. After your referral, you'll attend an orientation and then can start using resources at the EAC." "If you're not a CCC client and would like to learn more about the EAC, please call us at (503) 226-7387 for help." "If you're a business looking for motivated employees, please visit Staffing Solutions."

Under "What to Expect" the page says the path varies for each individual, and lists these steps: Referral - meet with your case manager to receive a referral to the EAC; Orientation - attend an orientation to learn about the services available to you; Meet Your Employment Specialist - after orientation, your employment specialist will schedule an intake appointment with you; Career Mapping and Planning; Resume and Cover Letter Assistance; Interview Preparation, including mock interview practice; and Job Search Support, where the employment specialist can connect you with job leads and coordinate meetings with potential employers. The page adds that once you secure a job, your employment specialist will continue to support you as you transition into your new role.

The center's own accessibility notice reads: "Auxiliary aids are available upon request to individuals with disabilities. TTY 1-800-735-2900. To place a free relay call in Oregon, dial 711."

No online booking, waitlist information, intake fees or cost figures are published. Call (503) 226-7387 to ask about an appointment; the center decides who it can serve.

Source: https://centralcityconcern.org/jobs-location/employment-access-center/

## Staffing Solutions: how the Employment Access Center works with employers

Central City Concern's Jobs page describes Staffing Solutions, the employer side of the Employment Access Center. It states: "We can help you quickly meet your staffing needs with quality, motivated and skilled workers. Since 1992, our Employment Access Center has matched thousands of valued employees to companies across many sectors, including construction, manufacturing, transportation, sales, leisure and hospitality, health care and more."

The contact published for employers is the phone number (503) 226-7387 and the email address chase.bissett@ccconcern.org, under the heading "Contact us to get started!"

On recruitment and prescreening the page says: "We prescreen applicants to ensure they meet your minimum qualifications, have any required certifications and are a strong match for your organization's culture. We present qualified candidates for your consideration, make sure they complete your company's application process properly and confirm that they are prepared for an interview. We can also assist you with follow-up needs."

"We can work with you and your new hire to monitor performance, ensure success, boost retention rates and guide career advancement. Our staff members are always a phone call away to help you keep productivity high and turnover low."

On cost, the page publishes one line under the heading "No-Cost to Employers": "Employers never pay a fee for these services." No other prices, rates, quote or estimate figures are published, and no contract terms, timelines or candidate guarantees appear anywhere on the page. Employers in the Portland area can call or email the contacts above to ask.

Source: https://centralcityconcern.org/services/jobs/

## Workshops and WorkSource Express Center at the Employment Access Center

Alongside one-to-one work with an Employment Specialist, the Employment Access Center publishes several additional workshops and services at its 2 NW Second Ave location in Portland.

WorkSource Express Center at the EAC: "Clients can register for WorkSource, participate in resume and interview workshops and take advantage of a variety of additional employment and training related services." Its hours are published separately from the center's own hours as "Wednesdays, 8:30 am to 4:30 pm" and "Closed holidays."

"Discover the essentials of computer use, including basic software, internet navigation, and troubleshooting skills in this beginner-friendly class. Held monthly at the WorkSource Express Center, sign up by speaking with your Employment Specialist."

"Career Mapping sessions are held in-person on a monthly basis in the WorkSource Express Room. Your Employment Specialist can either sign you up for a class or provide this service one-on-one, depending on your preference."

"Every Wednesday from 10 - 11 am, employers are invited to give presentations about their companies, the positions they are hiring for, the benefits they offer, and any qualifications or barriers associated with the roles. Coffee and snacks are provided for attendees!" The page adds a note: "Please note that SNAP EBT funds are not used to provide food and drinks at this event."

No price, cost or fees are published for any of these workshops, and no calendar of specific dates is published. To schedule or book a place, the site directs people to their Employment Specialist, or to call (503) 226-7387.

Source: https://centralcityconcern.org/jobs-location/employment-access-center/

## What Central City Concern Employment Access Center has not published yet

These are things people ask Central City Concern Employment Access Center that its published information does not yet cover.

- prices
- availability
- eligibility for any program or service
- job placement outcomes or hiring guarantees
- housing openings, waitlist status or position
- clinical, recovery or medical treatment advice
- wages, benefits or terms of any employer's job
- immigration, benefits or legal eligibility

Ask anyway — the agent will say plainly that it is not published rather than guess.

## Where this comes from

https://www.centralcityconcern.org