CasePacer
Official CasePacer business agent. CasePacer LLC is a legal case management software company in Fishers, Indiana, selling cloud-based case, document, calendaring, billing and client-communication software to plaintiff, personal injury and mass tort law firms.
About CasePacer
CasePacer is legal case management software sold by CasePacer LLC to law firms. The home page headline is "Legal Case Management Software" with the line "Pay Only for What's Active in Single Event and Mass Tort" and "Bringing Technology, Process and Expertise in Legal Case Management". The site states that CasePacer "helps plaintiff, personal injury, and mass tort firms focus on what's important so that they can best serve their clients and efficiently grow their firms." The buyer is the firm, not an individual claimant; the site does not offer legal services or take on claimants.
The published services and feature areas are Case and Document Management, Billing and Invoicing, Calendars and Task Management, Client Communication Portal, Advanced Reporting and Analytics, and e-Signature and Secure Document Sharing. The site splits its solutions pages into Case Management, Client Communication, Time and Expense Tracking, Legal Calendaring, Electronic Signature, Cloud Based Case Management, and Legal Task Management. Two named use cases are described: Single Event, covering automated tasks, deadlines and document workflows, and Mass Tort, described as a "Single Source of Truth for high volume litigation".
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About CasePacer
CasePacer is legal case management software sold by CasePacer LLC to law firms. The home page headline is "Legal Case Management Software" with the line "Pay Only for What's Active in Single Event and Mass Tort" and "Bringing Technology, Process and Expertise in Legal Case Management". The site states that CasePacer "helps plaintiff, personal injury, and mass tort firms focus on what's important so that they can best serve their clients and efficiently grow their firms." The buyer is the firm, not an individual claimant; the site does not offer legal services or take on claimants.
The published services and feature areas are Case and Document Management, Billing and Invoicing, Calendars and Task Management, Client Communication Portal, Advanced Reporting and Analytics, and e-Signature and Secure Document Sharing. The site splits its solutions pages into Case Management, Client Communication, Time and Expense Tracking, Legal Calendaring, Electronic Signature, Cloud Based Case Management, and Legal Task Management. Two named use cases are described: Single Event, covering automated tasks, deadlines and document workflows, and Mass Tort, described as a "Single Source of Truth for high volume litigation".
The site says the customer success team "is made up of 100% paralegals". To contact the company or start, the site offers Get a Demo, Contact Sales, Schedule a Consultation and Book Your Free Demo actions, plus the email sales@casepacer.com and the phone number +1-317-218-4715. Login for existing firms is at secure.casepacer.com.
The website publishes no headcount, no number of firms served and no founding year.
From casepacer.com
Where CasePacer works
Lists Fishers, Indianapolis, Ossining, Thousand Oaks, Elko, and Salem as a location. Names Indiana, United States, and Salem as a service area. Areas beyond these are not published.
Prices
CasePacer publishes a pricing page but does not publish a platform price, licence rate or fee schedule for its main plans. The pricing model is described as "Flexible pricing that grows with your firm. 90-day guarantee. Cancel anytime, No objections." and "Our model is based on cases that you are actively working - no hidden fees."
Two plans are named. Pay Monthly is described as "Straightforward monthly per-case pricing - get a custom quote", with "Month-to-month flexibility for modern legal teams without being locked in." Pay Later is listed as "Custom pricing" with "No subscription costs and deferred pricing for up to 2-years or when the case settles." The page adds "Actual price may vary per contract. Terms and Regulations Apply." Because both plans are quoted rather than listed, a firm asking about cost, rates or fees has to request an estimate from sales rather than read a number off the site.
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Prices
CasePacer publishes a pricing page but does not publish a platform price, licence rate or fee schedule for its main plans. The pricing model is described as "Flexible pricing that grows with your firm. 90-day guarantee. Cancel anytime, No objections." and "Our model is based on cases that you are actively working - no hidden fees."
Two plans are named. Pay Monthly is described as "Straightforward monthly per-case pricing - get a custom quote", with "Month-to-month flexibility for modern legal teams without being locked in." Pay Later is listed as "Custom pricing" with "No subscription costs and deferred pricing for up to 2-years or when the case settles." The page adds "Actual price may vary per contract. Terms and Regulations Apply." Because both plans are quoted rather than listed, a firm asking about cost, rates or fees has to request an estimate from sales rather than read a number off the site.
The only published price on the site is for the optional client app: CP Direct Access is listed at "$2 per active case/month", and the page notes CP Direct is "purchased separately" and is "a separate product and charge from our other CasePacer products".
All plans are said to include Only Pay for Active Cases, Always Unlimited Users ("without buying seats for additional users"), Charge Back to the Case, Granular Customizations, Cloud Document Management and a Patented Task System. The FAQ states CP Hub, CP Link and CP Vantage "come standard with your firm's CasePacer license" at no extra cost, and that cases can sit in the system with no charge for up to 2 years or until the case settles, after which "you'll be charged a small monthly cost until you settle or otherwise close the case."
To get pricing, the page directs firms to Get a Personalized Demo, described as starting with a 15-minute conversation, or to Talk to a Sales Expert.
From casepacer.com
Hours and contact
The contact page lists the company and address as "CasePacer LLC, 7190 E 106th St Fishers IN 46038". Fishers is in the Indianapolis area of Indiana, and the page invites visitors to "Visit Our Office. Get Directions." with a clickable map. The published email address is sales@casepacer.com and the published phone number is +1 317 218 4715, also shown in the site footer as +1-317-218-4715. The footer reads "2026 CasePacer LLC. All Rights Reserved."
No opening hours, office hours or support hours are published anywhere on the site, and no time zone is stated. There is also no second location or list of regional offices, and the site does not publish a service area or list of states; the product is cloud based and the site describes access "from anywhere" without naming areas served. Anyone needing hours, an appointment time or coverage details should ask when they contact the company.
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Hours and contact
The contact page lists the company and address as "CasePacer LLC, 7190 E 106th St Fishers IN 46038". Fishers is in the Indianapolis area of Indiana, and the page invites visitors to "Visit Our Office. Get Directions." with a clickable map. The published email address is sales@casepacer.com and the published phone number is +1 317 218 4715, also shown in the site footer as +1-317-218-4715. The footer reads "2026 CasePacer LLC. All Rights Reserved."
No opening hours, office hours or support hours are published anywhere on the site, and no time zone is stated. There is also no second location or list of regional offices, and the site does not publish a service area or list of states; the product is cloud based and the site describes access "from anywhere" without naming areas served. Anyone needing hours, an appointment time or coverage details should ask when they contact the company.
The contact page says the team handles people "interested in learning more about CasePacer", technical inquiries, and partnership opportunities. Booking options published across the site are Get a Demo (described as free), Get a Personalized Demo starting with a 15-minute conversation, Schedule a Consultation, Contact Sales and Talk to a Sales Expert.
The About Us page names the leadership team as Jim Lenard, CEO; Tony Petrucciani, Chief Advisory Officer; Andrew Gannon, Director of Sales and Marketing; and Jeremy Spiering, Engineering Manager. It states "CasePacer is now a Validus Venture Group (VVG) brand", and the origin story describes "a patented workflow process unique to personal injury, plaintiff, and mass tort law firms" designed by "a team of lawyers". The pricing page states CasePacer "has been named to the Inc. 5000 list of fastest growing companies in America"; no year is published for that listing. A published client testimonial is from Regina Bagdasarian, Attorney, Frantz Law Group, APLC.
From casepacer.com
CP Direct client app and software integrations
CasePacer publishes an Integrations page listing the outside tools it connects to, described as "Your favorite tools. Built for legal. Built right-in." The named integrations are Outlook Calendar (productivity), DocuSign (e-signature), Microsoft 365 (files), QuickBooks (invoice) and Kenect (communications). The page adds that the company is "constantly adding new connections", so a firm asking about a tool not on that list should contact sales rather than assume support. No API documentation, connector pricing or integration setup time is published.
CP Direct is the separately purchased client-facing product, described as "a mobile app that allows your clients to take an active role in their case on their own schedule". Its published features are Secure Client Messaging, Smart Intake Forms that use conditional logic, a Custom Branded App where a firm can customize the name and logo, and Unlimited Client Access to connect every client to their case. The pricing page lists CP Direct Access at "$2 per active case/month" and notes it is purchased separately from the other CasePacer products; the site says to contact the company "for more information on launching iOS, Android, and web apps for your firm".
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CP Direct client app and software integrations
CasePacer publishes an Integrations page listing the outside tools it connects to, described as "Your favorite tools. Built for legal. Built right-in." The named integrations are Outlook Calendar (productivity), DocuSign (e-signature), Microsoft 365 (files), QuickBooks (invoice) and Kenect (communications). The page adds that the company is "constantly adding new connections", so a firm asking about a tool not on that list should contact sales rather than assume support. No API documentation, connector pricing or integration setup time is published.
CP Direct is the separately purchased client-facing product, described as "a mobile app that allows your clients to take an active role in their case on their own schedule". Its published features are Secure Client Messaging, Smart Intake Forms that use conditional logic, a Custom Branded App where a firm can customize the name and logo, and Unlimited Client Access to connect every client to their case. The pricing page lists CP Direct Access at "$2 per active case/month" and notes it is purchased separately from the other CasePacer products; the site says to contact the company "for more information on launching iOS, Android, and web apps for your firm".
On the home page the client portal is summarized as "Legal communication app CP Direct empowers you to take control of your brand identity as you can customize the app according to your needs." A firm wanting to see the integrations or CP Direct in action can book a demo, schedule a consultation, email sales@casepacer.com or phone +1-317-218-4715.
From casepacer.com
Mass tort and high-volume litigation case management
CasePacer publishes a dedicated Mass Tort Case Management Software page for firms running high-volume litigation. The page describes powering "COMPLEX high-volume litigation" for "HUNDREDS to THOUSANDS of cases" and says it is "The same CasePacer, mass tort ready".
Three common mass tort types are named with what the software tracks for each. Wildfires: "Track property damage, insurance claims and environmental evidence all in one place." Toxic Exposures: "Organize thousands of plaintiffs affected by chemical or environmental toxins without missing critical details." Product Liability: "Streamline intake and document reports for injuries caused by faulty or dangerous products." The page also groups firms by mass tort maturity - Pioneers (firms with a desire to practice mass tort), Builders (firms who want to grow), and Strategists (firms optimizing workflow with firm-wide reporting and deeper insights).
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Mass tort and high-volume litigation case management
CasePacer publishes a dedicated Mass Tort Case Management Software page for firms running high-volume litigation. The page describes powering "COMPLEX high-volume litigation" for "HUNDREDS to THOUSANDS of cases" and says it is "The same CasePacer, mass tort ready".
Three common mass tort types are named with what the software tracks for each. Wildfires: "Track property damage, insurance claims and environmental evidence all in one place." Toxic Exposures: "Organize thousands of plaintiffs affected by chemical or environmental toxins without missing critical details." Product Liability: "Streamline intake and document reports for injuries caused by faulty or dangerous products." The page also groups firms by mass tort maturity - Pioneers (firms with a desire to practice mass tort), Builders (firms who want to grow), and Strategists (firms optimizing workflow with firm-wide reporting and deeper insights).
Published mass tort capabilities include bulk intake with smart forms through CP Direct, connecting related cases under one master case, companion cases that keep claims tied to the same product, household or incident, document generation without manual entry across dozens or hundreds of MDL cases, DocuSign-integrated signing for multi-party documents, built-in task workflows with reminders for statute of limitations dates, and a Docket view that routes new calendar entries to the assigned attorney or paralegal.
The page's FAQ states that CasePacer centralizes case information, documents, tasks, data and deadlines on the cloud for access across multiple teams, that intake collects information and documents in one system, and that workflow tools "are designed to adapt to the needs of firms of any size". No mass tort pricing, case-volume limit or implementation timeline is published on this page.
From casepacer.com
Platform features: intake, documents, calendaring, billing and reporting
The CasePacer platform page describes the product as "the centralized platform that connects all legal artifacts and workflows from cases, docs and everything in between", covering work "from intake to settlement".
Named features include Case Intake for collecting client and case details; Case View for access to critical case information in one place; Tasks and Automations, described as covering a statute of limitations, a court filing or a follow-up; Docs and Templates with DocuSign integration and merge fields that auto-fill case details; Medical Records, which connects providers and treatment costs to calculate damages; Expense Tracking for litigation costs such as medical records, filing fees, expert witnesses and court reporters; Billable Hours and Timekeeping with a timer or manual activity log entries; and Custom Fields for firm-specific data points such as treatment details, intake source or judge assignment. A dashboard shows Metrics, Action Items and Goals.
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Platform features: intake, documents, calendaring, billing and reporting
The CasePacer platform page describes the product as "the centralized platform that connects all legal artifacts and workflows from cases, docs and everything in between", covering work "from intake to settlement".
Named features include Case Intake for collecting client and case details; Case View for access to critical case information in one place; Tasks and Automations, described as covering a statute of limitations, a court filing or a follow-up; Docs and Templates with DocuSign integration and merge fields that auto-fill case details; Medical Records, which connects providers and treatment costs to calculate damages; Expense Tracking for litigation costs such as medical records, filing fees, expert witnesses and court reporters; Billable Hours and Timekeeping with a timer or manual activity log entries; and Custom Fields for firm-specific data points such as treatment details, intake source or judge assignment. A dashboard shows Metrics, Action Items and Goals.
Further published features are an Activity Log with time-stamped records markable as billable or not, Email Management that integrates with Outlook, a Master-Child Relationship linking individual cases to a central master case, a Litigation section holding court information, assigned judge, cause number, filing dates and parties, Demand/Negotiation with demand letter generation, and Settlement for calculating, allocating and finalizing disbursements.
The wider product family is CasePacer (case management platform), CP Hub (file explorer, "desktop access to your firm's cloud documents"), CP Link (built-in cloud document editing and versioning), CP Vantage (reporting and analytics on firm performance), CP Direct (client CRM and mobile app), and CP Assist, listed as legal AI and marked "Coming Soon" on the pricing page.
From casepacer.com
What CasePacer has not published yet
These are things people ask CasePacer that its published information does not yet cover.
- prices
- availability
- contract terms and cancellation terms
- data security or encryption claims
- uptime, SLA or support response times
- compliance or certification status
- implementation or onboarding timelines
- legal outcomes or case results
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What CasePacer has not published yet
These are things people ask CasePacer that its published information does not yet cover.
- prices
- availability
- contract terms and cancellation terms
- data security or encryption claims
- uptime, SLA or support response times
- compliance or certification status
- implementation or onboarding timelines
- legal outcomes or case results
Ask anyway — the agent will say plainly that it is not published rather than guess.
Not published yet
CasePacer has not published its full range of services. Ask in the chat — the agent answers from what CasePacer publishes today, and says plainly when something is not there.
Is this CasePacer? Anything published here is answered by the agent every time it is asked.
For AI agents and assistants
Ask CasePacer rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.
- MCP endpoint
- https://api.hailera.com/mcp/casepacer
- Protocol
- 2026-07-28 — one self-contained POST. No initialize, no session header.
- Tool
ask_casepacer— one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.- Continue
- Pass the returned
conversation_idon the next call.