# CannonDesign > Official CannonDesign business agent. CannonDesign is an integrated architecture, engineering and consulting practice with a Chicago office that partners… ## Ask it a question CannonDesign answers for itself at https://api.hailera.com/mcp/cannondesign. A client that speaks MCP can connect to that address; the tool is ask_cannondesign and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## What CannonDesign does The following services are published firm-wide on the CannonDesign capabilities page. The website does not say which of them are delivered from the Chicago office specifically, so that should be confirmed with the office. Architecture, Interior Design, Sustainability Services, Experiential Graphic Design and Branding, Lighting Design, MEP Engineering, Structural Engineering, Technology Solutions, Smart Building Design, Laboratory Design, Equipment Planning, Furniture Solutions, Transition and Activation, Operational Planning and Design, Commissioning, and Landscape Architecture. Change Management, Culture Transformation, Organization Design, Social Impact Consulting, Operational Planning and Design, Transition and Activation, and Workplace Strategy. Art Curation, Experience Strategy and Design, Experiential Graphic Design and Branding, Furniture Solutions, Interior Design, Lighting Design, Signage and Wayfinding, and Technology Solutions. Climate and Resilience Planning, Energy Planning, High-Performance Building Design, Regenerative Design, Sustainability Master Planning, and Decarbonization Pathways. Campus Planning, Capital Improvement Planning, Facility Master Planning, Sustainability Master Planning, and Technology Master Planning. Facility Condition Assessments, Capital Improvement Planning, Job Order Contracting, Property Due Diligence, Asset Inventory and Planning, Cost Estimating, Energy Audits, and Smart Building Design. The page summarises the offer as "creating building solutions, experiences, strategic transformations or new operational models." No prices, cost ranges, rates or fees are attached to any of these services anywhere on the site, and no service is described with a delivery time or schedule. Source: https://www.cannondesign.com/capabilities ## Where CannonDesign works Lists Baltimore, Charlotte, York, Dallas, Groves, Houston, Chicago, and Boston as a location. Names Indiana, Michigan, and Washington as a service area. Areas beyond these are not published. ## Prices CannonDesign publishes no prices, no pricing page, no cost ranges, no hourly rates, no percentage-of-construction fees and no fee schedule anywhere on its website, including the Chicago office page. There is no published minimum project value and no published estimate or quote calculator. Anyone quoting a price or a cost for CannonDesign work on the basis of the website would be inventing it. The published route to a proposal is the firm's contact page, which is headed "Let's connect" and invites contact "regarding new business, partnership opportunities, press inquiries and really, anything." It offers three options: "Drop us a line," "Submit an RFP" and "Media inquiries." The RFP option is the published path for an organisation that wants the firm to respond to a request for proposal. Job seekers are pointed to the Careers page rather than this form. The Chicago office can also be reached by phone on (312) 332-9600, or in person at 225 N. Michigan Ave., Suite 1100, Chicago, IL 60601. The site publishes no hours for that phone line. One service in the published capability list is Cost Estimating, offered under Facility Services and Solutions. That is a service the firm performs for clients on their facilities; it is not a statement about what CannonDesign charges for its own work. Nothing on the site describes the firm's proposal process, its contract terms, its payment terms or how long a fee estimate takes to prepare, so those questions have to go to the office. Source: https://www.cannondesign.com/contact ## Hours and contact CannonDesign, 225 N. Michigan Ave., Suite 1100, Chicago, IL 60601. This is the location published on the Chicago office page, which also carries a "Click for Directions" link to the address. Phone: (312) 332-9600. That address and phone are the only Chicago contact details on the page; no Chicago office email address is published. The area served is described only in general terms. The page says the team has been rooted in "the Chicago region" and works with organizations in the civic, education, commercial, science and healthcare sectors. No list of suburbs, counties, service areas or a travel radius is published, and no statement about working outside the Chicago region from this office. the website publishes no office hours, no opening and closing times, and no days open. There is also no online booking tool, no appointment scheduler and no calendar link anywhere on the office or contact pages, so a meeting cannot be booked from the site. To arrange anything, call the number above or use the firm's contact page. The firm-wide contact page at cannondesign.com/contact heads its form section "Let's connect" and says to get in touch "regarding new business, partnership opportunities, press inquiries and really, anything," directing job seekers to the Careers page instead. It lists three routes: "Drop us a line," "Submit an RFP" and "Media inquiries." Firm-wide, that page lists offices in Baltimore, Boston, Buffalo, Charlotte, Chicago, Dallas, Denver, Houston, Irvine, Los Angeles, Minneapolis, Mumbai, New York City, Pittsburgh, Portland, San Diego, Seattle, Shanghai, St. Louis, Toronto and Washington, D.C. Source: https://www.cannondesign.com/contact/chicago ## CannonDesign Chicago office: what the Chicago team does CannonDesign runs a Chicago office at 225 N. Michigan Ave., Suite 1100, Chicago, IL 60601. The office page states the firm has "been deeply rooted in the fabric of the Chicago region for nearly 70 years." It describes the Chicago team as "architects, designers, planners, consultants and engineers" who collaborate "with leading organizations in the civic, education, commercial, science and healthcare sectors." Those five sectors are the only client sectors the Chicago page names. The page says the team is guided by "a deep understanding of the opportunities and challenges facing our local communities" and that it engages with community organizations and non-profits in the Chicago area, and works on developing the next generation of design leaders in Chicago. What the Chicago page does not publish: no office hours or opening times, no prices, cost, rates or fees, no minimum project size, no list of named Chicago office leaders or their titles, and no statement of professional licensure or credentials for the Chicago staff. It does not say which services in the firm's wider capability list are staffed out of the Chicago office specifically. To contact this office, the published phone number is (312) 332-9600 and the address above is given with a "Click for Directions" link. The firm-wide contact page offers three routes to get in touch: "Drop us a line," "Submit an RFP" and "Media inquiries." Anyone who needs an appointment, a meeting, a project schedule or a quote should ask the office directly, because none of those are published on the website. Source: https://www.cannondesign.com/contact/chicago ## Chicago projects and firm background the office page features two named local projects, "UChicago Medicine, AbbVie Foundation Cancer Pavilion," described as "A community-centered approach to cutting-edge cancer care" and stated on the page as "set to open its doors in 2027"; and "University of Illinois Chicago, Surgical Innovation and Training Laboratory," described as "Where robotic and human innovations intertwine." The page also links a piece about Malcolm X College on Chicago's West Side. Those are the only Chicago client and project names published on the office page; no other Chicago clients, project values or completion dates are listed. Firm background (firm-wide, not Chicago-specific): the About page describes CannonDesign as "a different kind of design firm, where strategy, experience, architecture, engineering and social good converge" and states "more than 1,700 teammates across 21 offices." It names related companies in the group: Blue Cottage of CannonDesign, Cityfi, Ennead, a CannonDesign company, Facility Optimization Solutions, The Clarient Group, Yazdani Studio of CannonDesign and Yellow Brick. The firm's stated approach is called Living-Centered Design. Recognition published on the site, again firm-wide: the About page says the firm is "Recognized multiple times by Fast Company as one of the most innovative companies in the world," and headlines on the site read "Fast Company names CannonDesign #1 workplace for innovators in U.S." and "CannonDesign named Metropolis Planet Positive Firm of the Year." No award years, no rankings beyond those headlines, and no professional licence or registration numbers for the firm or its Chicago staff are published on the pages read. Source: https://www.cannondesign.com/contact/chicago ## Ethics, integrity program and hotline at CannonDesign CannonDesign states that one of its company maxims is "Do Good, Do Right"—not just when it's easy, but always. The firm describes a structured ethics and integrity program overseen by a dedicated Office of Ethics and Integrity. Ethics and Integrity program - CannonDesign commits to conducting business in full compliance with applicable laws, regulations and internal policies and procedures. - The firm has an Office of Ethics and Integrity that oversees this commitment and works in partnership with leadership and employees. - This office is responsible for developing, implementing and overseeing an international program that: - Ensures there are processes, procedures and training in place. - Facilitates compliance with both the letter and spirit of applicable laws, regulations, rules and policies. - The firm describes this program as a value-added service it brings to all of its work on behalf of clients at no cost, benefitting CannonDesign, its partners and its clients. Ethics and Integrity team The Ethics and Integrity page lists key team members: - Paul M. Moskal, JD, CCEP, CCEP-I – Ethics and Integrity Director focused on risk management, corporate governance and integrity leadership. - Emily Londos, JD, CCEP – Works with enterprise and department leadership to plan, coordinate and communicate operational activities to ensure compliance with laws, firm policies, government regulations and a best-practice approach. - Mary Waz, CCEP – Integrity Specialist who assists with monitoring processes, maintaining documentation and helping ensure adherence to policies. The page also notes that: - There are 55 integrity champions across the firm who help employees understand policies and navigate ethical dilemmas. - Every year, 1,200+ employees participate in thousands of hours of ethics and compliance training. Codes of Conduct CannonDesign publishes two codes of conduct: - A Corporate Code of Conduct. - A Vendor Code of Conduct. These documents outline the principles and standards the firm expects all employees and vendors to follow. (The site does not reproduce their full text on the summary page; it links to them instead.) Ethics Hotline CannonDesign operates an ethics hotline as an anonymous reporting tool. The site states that the hotline: - Is available 24 hours a day, 7 days a week. - Allows employees, partners and the public to report conduct they feel is unethical or improper. - Handles all reports confidentially and allows them to be made without fear of retribution. Published hotline contact details: - From the U.S. and Canada: 1.855.502.1878. - From India: 0008000820252. - From China: via www.reportlineweb.com/cannondesign. - Reports can also be submitted online at www.reportlineweb.com/cannondesign. Recognition related to ethics and employee wellbeing The Ethics and Integrity page notes that: - CannonDesign has been honored with an Excellence in Ethics and Compliance award from NAVEX. - Building Design + Construction has profiled CannonDesign's efforts to support employee mental health, highlighting approaches and programs the firm uses to support staff wellbeing. What is *not* published - The website does not publish detailed internal disciplinary procedures, timelines for investigations or specific case examples. - It does not publish legal advice or client-facing contractual terms related to ethics; those would need to be requested directly from the firm where relevant. Source: https://www.cannondesign.com ## Living-Centered Design approach at CannonDesign CannonDesign describes Living-Centered Design as its novel approach to designing solutions for today's greatest challenges. What Living-Centered Design is - It is an approach that addresses not only immediate human needs but also the complex interdependencies that exist across all life. - It is inspired by the best attributes of human-centered and systems-based design methods. - It looks at opportunities through the lens of the broader ecosystems they exist within, so organizations and communities can realize more impactful, systemic change. - Although it originated within CannonDesign and is embedded in the firm's DNA, the firm explicitly states it is not meant to be proprietary and is shared openly as a better way to design. Core beliefs behind Living-Centered Design The Living-Centered Design page lists core needs and connections that drive the approach: - People deserve to live inspired, safe and fulfilling lives. - Businesses should be constantly empowered to define new levels of success. - Communities need to support and nurture all citizens. - Society must create equitable paths for social and economic prosperity. - Our environment needs to be protected. The firm emphasizes that none of these needs exist in a silo, and its design process intentionally addresses the interrelationships among them. How CannonDesign practices Living-Centered Design - The firm states that its purpose is to help people continuously flourish, using design to create lasting solutions for challenges such as public health, climate change, education and social injustice. - Inclusion is described as the backbone of Living-Centered Design. CannonDesign says it engages the diverse communities and stakeholders it is designing for at every step of the process. - The approach is not confined by sector, typology, geography, scale or area of expertise. The firm notes that Living-Centered Design can be applied across different project types and will continue to evolve as needs and challenges change. Recognition and example projects - The website notes that in 2019, Fast Company recognized CannonDesign as one of just nine World-Changing Companies of the year because of Living-Centered Design and its impact on communities. - The Living-Centered Design page highlights several example projects where this approach is applied, including: - D'Youville University, Health Professions Hub – described as delivering health, hope and optimism to Buffalo's West Side. - Simon Wiesenthal Center, Museum of Tolerance – described as using immersive spaces to promote tolerance and inclusion. - York University, Second Student Center – described as a facility created "by students, for students." What is *not* published - The website does not publish a step-by-step methodology, checklist or proprietary toolkit for Living-Centered Design. - It does not list sector-specific deliverables tied to this approach, nor any guarantees of outcomes; instead it describes Living-Centered Design as a guiding philosophy and process lens that shapes CannonDesign's work. Source: https://www.cannondesign.com ## What CannonDesign has not published yet These are things people ask CannonDesign that its published information does not yet cover. - prices - availability - project timelines or completion dates - guaranteed outcomes or performance - regulatory or permitting approvals - construction budgets or costs Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.cannondesign.com/chicago-architecture-and-engineering/