Butter Plumbing

Butter Plumbing is a locally and family-owned plumbing contractor serving Las Vegas, Nevada and, more recently, Cedar City, Utah. The about page states the company has operated since 1984 and has served residential and commercial customers in the Las Vegas, NV region for over a quarter of a century; elsewhere the site describes over 25 years of experience serving Las Vegas. The about page publishes several operating figures: an 88% customer retention rate, four service vehicles on the road, and about 4,200 jobs handled every year. Plumbers are described as on call 24/7. The owner is named as Shawn Butter, described on the site as owner and master plumber. According to the page, he grew up in Pittsburgh, Pennsylvania, became interested in plumbing through a scout leader who was a plumbing inspector, worked for a local plumber while in high school, continued his plumbing education at a technical school after graduation, became a master plumber and opened his own business in 1984. The company says its plumbers are paid an hourly wage rather than on commission, and that during a service call they wear a clean uniform shirt, blue pants and yellow shoe covers to protect the home. The site describes the team as highly trained and certified. It does not publish any contractor licence number, Nevada State Contractors Board registration, bond amount or insurance details, and it does not name any trade association memberships, review counts or star ratings.

Butter Plumbing offers plumbing installation, replacement, repair and maintenance services throughout the Las Vegas, NV area and in Cedar City, UT. The services page lists systems the company works on: water heaters, water treatment systems, gas lines, sump pumps, bathroom plumbing, kitchen plumbing, garbage disposals, low-flow toilets and main water lines. Listed services include whole-house repiping, leak detection and repair, slab leak repairs and hydro-jetting. The site navigation lists further services: 24/7 emergency plumbing repair, remodel installations (plumbing and heating), bidet installation and service, garbage disposal replacement and repairs, rough-ins, faucet and fixtures repairs, high pressure drain cleaning, solar hot water repair and install, toilet replacement and repairs, sewer clogs and repairs, boiler repairs, service and new installations, pool heater maintenance and repair, repiping, water heater maintenance and repairs, video pipeline inspection, water quality testing and water treatment systems. The footer repeats the range as whole-house repiping, gas piping, sump pumps, kitchen plumbing, low flow toilets, hydro jetting, main water lines, water heaters, drain cleaning, water treatment systems and pool heaters. The site states the company backs up many of its new product installations with extensive lifetime parts and labor warranties, but does not publish the warranty terms, exclusions or duration. To arrange services a customer can phone the company or fill out the service form on the contact page. The site does not publish a price, cost, rate or fee for any individual service.

Butter Plumbing works from two locations. The Las Vegas address published on the site is 4130 Arctic Spring Ave, Suite A, Las Vegas, NV 89115, with the phone number 702-655-5214. The Cedar City, Utah address is 546 North 300 West, Cedar City, UT 84721, with the phone number 844-655-5214. Both numbers are listed on the site as available 24 hours a day for emergency service. The areas served that the site names are Anthem, NV; Cedar City, UT (described as a new location); Centennial, NV; Duck Creek Village, UT; Henderson, NV; Los Prados, NV; North Las Vegas, NV; Paradise, NV; Sun City, NV; Sunrise Manor, NV; and Summerlin, NV. The company describes its coverage as the entire Las Vegas, NV area as well as Southern Utah in Cedar City. Individual area pages are published for Sunrise Manor, Sun City, Summerlin, Paradise, North Las Vegas, Los Prados, Henderson, Centennial and Anthem. To contact the company or book a visit, the contact page offers a form asking for full name, phone, email address, street address, city, state, ZIP or postal code, and details about the plumbing problem. The site tells customers with an emergency to call rather than use the form. Beyond the round-the-clock emergency line, the website does not publish office opening hours, days of the week, or a business email address.

Lists Spring, Pittsburgh, Sun City, Centennial, Henderson, Las Vegas, North Las Vegas, and Paradise as a location. Names Nevada, Pennsylvania, Utah, Las Vegas, and Cedar City as a service area. Areas beyond these are not published.

Butter Plumbing publishes no prices, price list, cost figures, hourly rates or fee schedule on its website, and no coupons, discounts or promotional offers appear anywhere on the pages read. Pricing is described only in general terms: the company says its pricing is competitive and transparent with no hidden fees, and its frequently asked questions answer states that it provides free estimates. The separate Request an Estimate page carries the note that some fees may apply, so a customer wanting to know what an estimate will cost in their own case should ask when they call. Anyone who needs a price, quote or estimate must contact the company directly. Two routes are published. The Request an Estimate form asks for name, email, phone or mobile, ZIP code, and details about the plumbing problem. Alternatively customers can phone 702-655-5214 for Las Vegas or 844-655-5214 for Cedar City, UT. The contact page also offers a schedule service form for booking a visit. The company states it can work with a customer's budget to find a professional solution, and that many new product installations are backed by extensive lifetime parts and labor warranties, though the warranty terms themselves are not published. No cost, rates or fees for drain cleaning, water heater installation, repiping, leak detection or any other individual job appear on the site.

Butter Plumbing handles water heater installation, replacement, repair and maintenance in Las Vegas, NV and the surrounding area. The company states it services all brands and types, including conventional tank water heaters as well as tankless and solar water heaters. The site describes a tank water heater as an upright cylindrical tank holding a reservoir of heated water, a tankless water heater as heating water on an on-demand basis with multiple units usable throughout a home, and a solar water heater as using solar energy drawn in through a solar panel, often backed up with a conventional water heater for cloudy and cold days. The company says it guides customers from equipment selection through the installation itself. On heating-side work, Butter Plumbing offers boiler repair, maintenance, cleaning, inspections, troubleshooting and new boiler installation, and states its plumbers are certified plumbing technicians. Boiler emergency repair is described as available 24/7. Pool heater maintenance and repair, solar hot water repair and install, and remodel installations covering plumbing and heating are also listed among its services. To book an appointment or schedule an estimate for a water heater or boiler, customers phone 702-655-5214 in Las Vegas or 844-655-5214 in Cedar City, or use the contact form on the website. The site does not publish equipment prices, installation cost, hourly rates or brand names it stocks.