Bright Eyed Moving

Bright Eyed Moving is a locally owned and operated Cleveland, Ohio moving company that handles residential and business relocations, both local and long distance. The home page lists the available services as: Long Distance Moving, Local Moving, Storage, Furniture Assembly / Inhouse Moves, Office Moving / Business Relocation, Moving Labor, and Packing Services. The same page describes each of these in more detail: local moving across the street or across the city, including packing, loading, unloading and furniture placement; long distance and interstate moving; labor-only loading and unloading for customers who have their own truck but not the manpower; partial moves for customers who started a move themselves and need help finishing; boxes and moving supplies including packing tape and packing paper; furniture delivery and repositioning, where the crew collects newly bought furniture from a store and places it in the home; junk removal for items such as old tires, water heaters and couches; packing and unpacking services; short and long term storage; and custom crating using wooden pallet style boxing for items that need it. The company describes itself as a small local business rather than a large commercial mover, and says every move begins with a free moving quote and consultation with a move coordinator. Anyone comparing services, prices or cost should call the company on (440) 256-6368 or use the free quote form on the website, since no rates, fees or price lists are published. Bright Eyed Moving does not publish its opening hours or day-to-day availability anywhere on the site.

Bright Eyed Moving is located in Cleveland, Ohio and serves the Greater Cleveland and Northeast Ohio area. The areas served listed on the services page are Cleveland, Kirtland, Mentor, Willoughby, Concord, Highland Heights, Beachwood, Lakewood, Mayfield, Westlake, Chardon, Elyria, Aurora, Ravenna, North Olmstead, Brunswick, Bainbridge, Independence, Kent, Hudson, Solon, Medina, Akron, Canton and Lyndhurst. At county level the site lists Lake County, Geauga County, Cuyahoga County, Portage County, Summit County, Medina County and Lorain County. The company states that this list is not exhaustive and asks anyone whose location or address is not named to call and ask, since it is always looking at new regions to expand into. For long distance work the company says it specialises in servicing long distance moves nationwide, while its local moving service covers the Greater Cleveland area. The business address is 1844 Columbus Rd. Suite A, Cleveland, Ohio 44113, and the phone number given across the site is (440) 256-6368. The services page also groups the work into these categories: local moving, long distance and interstate moving, labor-only loading and unloading, partial moves, boxes and moving supplies, furniture delivery and repositioning, junk removal, shipping containers, packing and unpacking services, storage, and crating. To confirm whether a particular area is covered, or to check what a move to or from a given location would cost, contact the company directly for a quote.

Lists Independence, Columbus, Canton, Portage, Summit, Akron, Brunswick, and Cleveland as a location. Names Northeast, Ohio, and Cleveland as a service area. Areas beyond these are not published.

The local movers page explains how Bright Eyed Moving handles a local Cleveland move and answers the questions it is most often asked. Booking starts with an initial phone call or the online form, during which the company gathers information about moving date availability, the services needed, costs, and the specific requirements of the move. On the type of estimate, the page states that a local move estimate is an hourly, non-binding estimate; no hourly rate figure is published, so the rate has to be obtained from the company. The page says a local bid sets out the size of the moving truck, the hourly rate and what it includes, the number of movers recommended, and the number of hours estimated for the move based on the information provided. It states that the clock starts when the crew arrives at the pack or departure address. On inventory, it says inventory is typically provided by the customer on a local move. On cancellation, it states that local moves do not require a deposit and can be cancelled or rescheduled at any time. On staffing, it states that Bright Eyed Moving employees are employees and that the company does not use subcontractors or temp workers, and that the point of contact for a local move is usually the office dispatch contact. Basic furniture pads, tools, shrink wrap and dollies are included, with additional supplies for floor, wall and electronics protection available to purchase. Payment is accepted by cash, check or credit cards. Related services listed include moving labor, packing services, moving supplies, short and long term storage, rental truck driving and junk removal.

Bright Eyed Moving does not publish prices, rates, hourly rates or fees anywhere on its website. What it publishes is the process for getting a quote. The Get a Free Moving Quote page invites customers to request a free moving estimate, and says the company offers free quotes so that customers know the estimate of the price they would pay before committing to anything. The company states that it aims to be transparent, staying on top of anything that could pose additional fees and being up front about what is and is not included, and it says it does not want customers worrying about additional costs or hidden fees. It offers a free personalised consultation and a professional moving assessment covering how to minimise the stress, cost and time frame of a move, and it says a free consultation and quote can be scheduled on any service required. Customers can start either by calling (440) 256-6368 or by filling in the online Free Moving Quote form, which asks for name, phone, email, the zip codes being moved from and to, and a moving date. The page also invites people who are unsure whether their location falls inside the service area to make contact to talk about location, service and price point. Because no rates or cost figures are published, any specific price, estimate or quote has to come from the company itself.

Bright Eyed Moving publishes its regulatory numbers in the footer of every page of its website: MC #: 609826, PUCO #: 157491-HG and US DOT: 1657726. Those three numbers are the identifiers the company itself publishes; anyone verifying them should check them against the relevant federal and Ohio registers rather than relying on a summary. On insurance, the site states on its local movers page that the minimum insurance coverage is $.60 per pound as mandated, and that cash value coverage is also offered for an additional fee. The company does not publish the terms of either level of coverage, what is or is not covered, or how a claim would be handled, so what any given shipment would be covered for has to be confirmed with the company in writing before booking. The long distance movers page describes the standards the company says apply to interstate work: it offers dedicated freight, meaning the company hired is the service provider from start to finish rather than handing the load to another carrier; long distance pricing is described as typically a binding estimate; inventory on a long distance or larger move is typically verified by an in-person or video survey; there is normally a point of contact in the office and a second point of contact during transport; and distance drivers are required to pass screening and training. The page notes a moving company must be licensed to move belongings across state lines. No prices, rates or fees are published. The site also carries an Angie's List badge reading 8-time Super Service Award Winner. The company does not publish a founding date or the number of years it has been in business.

The contact page for Bright Eyed Moving gives a phone number of (440) 256-6368, an email address of Admin@brighteyedmoving.com, and a street address of 1844 Columbus Rd. Suite A, Cleveland, Ohio 44113. That phone number also appears in the header and footer of every page on the site. Alongside the phone and email, the site carries a Free Moving Quote form that appears on each page. The form asks for a name, phone, the zip code being moved from, the zip code being moved to, a moving date, an email address, and how the customer heard about the company. Submitting that form is the online route to book a consultation or request an estimate; the company also invites customers to call and speak to a move coordinator. Bright Eyed Moving does not publish its opening hours, office hours or any schedule of when it is open, and it does not publish which dates or crews are available, so anyone who needs to book or schedule a move on a specific date should call or submit the quote form and ask. There is no online self-service booking or appointment calendar on the website. Nothing on the contact page states prices, rates or fees. For anything involving cost, availability or an appointment, the company should be contacted directly.