Bob Testa State Farm Insurance

The About Me text states

"I've proudly served as your local, second-generation State Farm Agent since 1995", and "For nearly three decades, I've enjoyed helping individuals, families, and businesses throughout Bergen County protect what matters most." Outside the office the bio mentions kayaking, listening to music, and time with his wife and two daughters.

The office team section lists one team member: Crystal McFadden, Insurance Account Representative, License #1453217. No state is published alongside that number. Her bio says she "joined my Agency in 1997", is "a life-long Bergen County resident", and is the contact for auto insurance, home insurance, renter's insurance or life insurance needs. A separate line on the same page says she "has been with me for 25 years".

The site displays a customer rating of "4.9/5 average rating on Google (77 reviews)" and links out to the Google reviews and to its own reviews page. The office address is 18 W Passaic St, Rochelle Park, NJ 07662 and the phone is (201) 342-7267.

The office itself is located in Rochelle Park, NJ 07662. The only licence state published for the agent is New Jersey, so anyone outside New Jersey should ask the office directly rather than assume the area is covered. The site does not publish travel fees, service area limits by distance, or any prices tied to a location. Call (201) 342-7267 to ask whether a specific address or area is served.

Lists Mobile, Topeka, Elmwood Park, Crystal, Fair Lawn, Fort Lee, Hackensack, and Palisades Park as a location. Names New Jersey, Garfield, Hackensack, Paramus, and Teaneck as a service area. Areas beyond these are not published.

The pricing language on the site is State Farm brand-wide marketing, not an office rate card. The insurance page describes a "Personal Price Plan" and says "Contact Bob Testa for a Personalized Price Plan", without naming any amount. The State Farm footer disclosure on every page reads: "Prices vary by state. Options selected by customer; availability, amount of discounts, savings and eligibility may vary."

Because nothing is published, no premium, discount, saving, eligibility or coverage outcome should ever be stated or estimated on the office's behalf. The office is reachable at (201) 342-7267 by phone or text.

What the website does not publish: no price, prices, pricing, cost, rates, fees or premium figures appear anywhere for any of these products, and the site does not state what a given policy covers, who is eligible, or whether a claim would be paid. Those are questions for the office. To ask about services or to request a quote or estimate, contact the office by phone or text at (201) 342-7267, or use the contact form on the site.

The product pages on bobtesta.com mix two kinds of content, and they should be kept apart. The office facts are the address at 18 W Passaic St, Rochelle Park, NJ 07662, the phone (201) 342-7267, the areas served list, and Bob Testa's own licence NJ-8305809. Everything below is State Farm brand-wide marketing copy that appears on agent sites generally, not a statement made by this office about a specific customer.

The renters insurance page carries brand-wide copy: "Think about all the stuff you own, from your laptop to bed to golf clubs to children's toys", and "While your landlord's insurance probably covers an abrupt leak that causes water damage or tornado damage to the roof, who will repair or replace your belongings?" It directs the reader to "Visit agent Bob Testa's office to learn more about a renters insurance policy that works for you."

The auto insurance page names State Farm savings programs by name, as brand-wide material: Steer Clear, Vehicle Safety Features, an older vehicle passive restraint safety feature discount, Drive Safe and Save, comprehensive coverage and uninsured motor vehicle coverage. The page names them only; it does not publish any amount, rate, price or eligibility rule for any of them, and the State Farm footer states that "availability, amount of discounts, savings and eligibility may vary".

So none of this brand material establishes what a given person's coverage, discount or cost would be. Those go to the office by phone or text on (201) 342-7267.

Office hours are the one gap a caller should know about. Where the site shows "Office Hours" it states only "After Hours by Appointment", with the line "Call or text us 24 hours a day!". No weekday opening or closing times, no Saturday hours and no holiday schedule are published, and there is no online booking or appointment scheduling tool on the site. To book an appointment or confirm when the office is open, phone or text (201) 342-7267.

For policy servicing, the site states that coverage cannot be bound or changed by the online email form or by voice mail, and gives the State Farm toll-free customer service line as (855) 733-7333.

Ask anyway — the agent will say plainly that it is not published rather than guess.