BLVD Vet River North

BLVD Vet also runs an online pharmacy where prescriptions and pet food can be ordered and shipped, with a separate ordering link for each location including BLVD Vet River North. The River North contact page lists prescription refills through VetSource.

No prices, cost, rates or fees are published for any of these services on the website. Questions about what a service costs, or about a specific pet's care, need to go to the practice by phone at 312.888.3630.

BLVD Vet runs several locations in Chicago: Lakeview-Lincoln Park, Logan Square, Ravenswood, River North, and BLVD Cat. Each location has its own address, phone number and hours, so the River North details above apply only to the River North clinic and not to the other locations.

Across the practice, the site describes BLVD Vet as "a modern, state-of-the-art veterinary practice where veterinary medicine is our sole focus," providing care guided by the standards of the American Animal Hospital Association. Services, hours, contact methods and how to book an appointment are covered in the other documents. The website does not publish prices, cost estimates, rates or fees for any service, and it does not publish appointment availability.

Lists Chicago and Erie as a location. Names North and Rivers State as a service area. Areas beyond these are not published.

The site does not publish payment plans, financing terms beyond the mention of Care Credit, discounts, wellness plan pricing, membership fees, or deposit requirements. It also does not state whether payment is due at the time of the visit.

For the online pharmacy, the site says prescriptions are filled immediately and that there is free shipping with no minimum purchase on most products, and that automatic deliveries can be scheduled for free shipping on products that do carry a fee. No product prices are published.

• Appointment request, through the online request form.
• Call us, at 312.888.3630. The page marks calling as "Recommended for emergencies."
• Text us, with the note "Please allow us 24 Business Hours to respond."
• Email us, at rivernorth@blvd.vet, with the note "Please allow us 24-48 Business Hours to respond."
• Prescription refills, via VetSource.

The River North page states

"If your pet is sick, please call us at: 312.888.3630." For emergencies outside opening hours, the site publishes this guidance without further comment: "In case of an after-hours emergency, please contact one of the following: VEG Chicago, Scout Urgent Care, MedVet - Chicago." That is the practice's own published referral guidance; anyone concerned about a pet should follow it and speak with the practice or one of those providers directly.

When requesting an appointment the site asks the client to select a preferred location, since Lakeview-Lincoln Park, Logan Square, Ravenswood, River North and BLVD Cat each take their own bookings. The website does not show an online calendar, open appointment slots, wait times, or same-day availability, and it does not state a booking fee or deposit.

These hours and this phone number belong to the River North clinic only. BLVD Vet also lists Lakeview-Lincoln Park, Logan Square, Ravenswood and BLVD Cat locations, each with its own contact page, and their addresses, phone numbers and hours are published separately and are not interchangeable with River North's.

The website does not publish a service area, a list of neighborhoods served, or a travel radius; River North is a clinic that clients visit at the Erie Street address, and the site does not mention house calls or mobile visits. It also does not publish parking information, holiday hours, or exceptions to the hours above.

The site notes that appointments are by appointment only. For anything that depends on the current schedule, including whether a particular day or time is open, contact the River North location directly at 312.888.3630 rather than relying on the published hours alone.

• Dr. Rachel Courville, Veterinarian, River North: Doctor of Veterinary Medicine from the University of Missouri; undergraduate studies at Michigan State University. Professional affiliations listed: USDA Accredited, American Veterinary Medical Association, Fear Free Certified.
• Dr. Nick Spano, Veterinarian, River North: Doctor of Veterinary Medicine from the Virginia-Maryland College of Veterinary Medicine (Virginia Tech); undergraduate degree in Veterinary and Biomedical Science from Penn State; listed as a Fear Free Certified Veterinarian. Professional affiliations listed: American Veterinary Medical Association, Chicago Veterinary Medical Association, Illinois State Veterinary Medical Association.
• Dr. Emma Smith, Veterinarian, All Locations: Doctor of Veterinary Medicine from Midwestern University; B.A. in English and Biology from the University of Virginia; listed as a Fear Free Certified Veterinarian. Professional affiliations listed: American Veterinary Medical Association, USDA Accredited.

On accreditation, the River North page states that Boulevard Veterinary River North is accredited by the American Animal Hospital Association, and the veterinarians page states that the practices are AAHA accredited. Fear Free certification is published for the individual veterinarians named above; the site does not describe the practice or the hospital itself as Fear Free certified. No state licence numbers are published for any veterinarian. Dr. Dylan Frederickson is listed as Owner, Founder and Veterinarian for BLVD Vet.

Ask anyway — the agent will say plainly that it is not published rather than guess.