Blossom Home Care

Blossom's stated vision is to:

• Help every eligible family receive all the services they deserve
• Make the process quick, easy, and thorough
• Deliver support with a personal, human touch that strengthens patients and their loved ones

Mission

Blossom Home Care's mission is to:

• Reassure and uplift people who need care
• Step in when life feels uncertain and care is needed
• Provide heartfelt support and a sense of community for patients and their families

Promise

The agency describes its promise as:

• Living to see clients well cared for
• Combining a "small‑town attitude" with a statewide infrastructure across New York
• Using that blend of personal attention and scale to benefit every client and family

How Blossom works with clients and families

A dedicated guide for each case

• From first contact, each person is assigned a guide who is personally responsible for moving their enrollment forward.
• The guide listens carefully, gathers information, and helps develop a care plan that addresses ongoing and short‑term needs.

Collaboration with family and discharge planners

• Families are treated as central members of the care team.
• Discharge planners and other professionals involved in a client's transition home are included in planning where appropriate.
• The goal is to reduce stress and confusion and to support better health and wellbeing.

Respect for preferences and language

• Blossom notes that client preferences matter and that there is room for choice.
• When possible, Blossom can match clients with caregivers who speak the client's preferred or native language, to help them feel more comfortable at home.

Focus on safety and quality

Blossom highlights several safety and quality practices for caregivers, including:

• Background checks for each caregiver
• Health and skills assessments
• Ongoing support, including continuing training
• Regular medical screenings on at least an annual basis

These steps are described as part of their commitment to making client safety a first priority.

Statewide presence in New York

• Blossom Home Care notes that its caregivers live in communities across New York State.
• Service regions highlighted on the website include New York City, Long Island, Hudson Valley, Central New York, Western New York, and the Capital District.

For any questions about services, eligibility, or current offerings, clients and families are encouraged to contact Blossom Home Care directly using the phone numbers or contact options listed on the website.

• Individuals in New York State who need home care services
• People who are new to Medicaid and need help understanding options
• Individuals and families who want help switching home care agencies
• Families seeking additional support for a child at home
• People who may not qualify for Medicaid and are interested in private-pay home care options

Blossom emphasizes:

• A dedicated 1:1 guide for each case, from first contact through ongoing services
• Quick response times (the website highlights an average callback time of about eight minutes)
• Faster time to service compared with many other home care providers
• High enrollment success rates for eligible members

New-to-Medicaid guidance and enrollment help

Blossom Home Care offers:

• New-to-Medicaid guidance – support for people who are new to Medicaid and need help understanding and accessing home care benefits.
• Home care enrollment help – assistance with the steps needed to enroll in home care services.
• Support with switching agencies – help for people who already receive services but wish to transfer to Blossom.

Main programs and services

Blossom describes "six ways we care about you," which include the following programs and service types:

1. CDPAP program

• Consumer Directed Personal Assistance Program (CDPAP) option for eligible New York residents.
• Lets the person receiving care hire a caregiver they choose, such as a friend, neighbor, or certain family members, where allowed by program rules.
• Designed to give more control over who provides day‑to‑day care and when it is provided.

2. Home Health Aides

• In‑home support from trained home health aides.
• Aides help clients remain in their own homes while receiving assistance.
• The website emphasizes care that includes companionship, emotional support, and help with light day‑to‑day needs.

3. NHTD waiver services

• Services under the Nursing Home Transition and Diversion (NHTD) waiver program for eligible individuals.
• Intended to help people remain in, or return to, the community instead of being in a nursing home, by bringing needed supports into the home setting.

4. Pediatric program

• Home care services for children who qualify.
• Additional support can be arranged outside typical school hours, such as after school, on weekends, and on holidays, based on program rules and individual eligibility.

5. Patient advocacy and benefits support

Blossom Home Care provides patient advocacy services, which can include:

• Help with Medicaid applications
• Support with SNAP (Supplemental Nutrition Assistance Program) benefits
• Guidance on pooled income trusts
• Other related assistance that may help eligible clients access the services and financial supports they qualify for

Specific outcomes or eligibility decisions are made by the appropriate agencies, not by Blossom; Blossom's role is to guide and support clients through the process.

6. Private-pay options

• Home care services for people who do not qualify for Medicaid or other coverage, or who prefer to pay privately.
• Payment arrangements are customized; exact prices and plans are not listed on the public site.

For current details about private‑pay options, payment methods, or exact costs, clients should contact Blossom Home Care directly.

Ongoing support after enrollment

• Blossom emphasizes that support continues after initial enrollment.
• Staff check in with clients and families and look for ways to improve the care experience over time.

For the most accurate and current information about any program or service, including whether a specific individual is eligible, callers should speak directly with Blossom Home Care.

People interested in services or support can contact Blossom Home Care using:

• Phone (New York City / general number): 718.732.0100
• Phone (Hudson Valley headquarters): 845.547.1610

The website also offers online options, such as "Enroll Now," "Call Me," and "Verify Eligibility" buttons/forms that help start the enrollment or inquiry process.

For the most accurate and current contact options, clients should refer to the contact details on the main website.

Office locations

New York City / Forest Hills office

• Address: 113-13 76th Road, Forrest Hills, NY 11375
• Phone: 718.732.0100
• Fax: 718.873.2095

Hudson Valley headquarters

• Address: 300 N Main Street, Spring Valley, NY 10977
• Phone: 845.547.1610
• Fax: 845.286.2956

Clients and caregivers should call ahead to confirm any details about office visits, hours, or required appointments, as these details are not specified on the public website.

Service areas in New York State

Blossom Home Care states that its caregivers live in neighborhoods across New York, and that if you are in New York, they aim to be "in your corner."

Regions specifically highlighted on the website include:

• New York City
• Long Island
• Hudson Valley
• Central New York
• Western New York
• Capital District

For questions about whether a specific city, town, or county is currently served, callers should contact Blossom Home Care directly using the phone numbers above.

Lists York, Mission, Forest Hills, Long Island City, New York City, Hudson, and Spring Valley as a location. Names New York and New York City as a service area. Areas beyond these are not published.

Ask anyway — the agent will say plainly that it is not published rather than guess.