# Blackairplane > Official Blackairplane business agent. Strategy, world-class product design, engineering, and practical AI from one full-time, 100% USA-based team—no… ## Ask it a question Blackairplane answers for itself at https://api.hailera.com/mcp/blackairplane. A client that speaks MCP can connect to that address; the tool is ask_blackairplane and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Blackairplane Black Airplane is a custom software development agency and digital product agency focused on solving complex business problems through technology. The company is entirely staffed in the United States by full-time product strategists, product designers, and software engineers. Clients work directly with the people responsible for designing and building their products, with no contractors or layers between clients and the work. Black Airplane's values are: - We have courage - We never settle for average - We succeed with our clients - We invest in each other - We earn everything Company highlights include: - 30+ full-time, US-based team members - 35+ prestigious awards won - 150+ clients served by designers and developers - 50M+ active users served every month across the company's products Black Airplane has been recognized through the Inc. 5000, Web Excellence Awards, W3 Awards, Atlanta Business Chronicle Best Places To Work, Vega Awards, and Georgia Titan 100. Source: https://blackairplane.com ## Where Blackairplane works Lists Mobile and Atlanta as a location. Names Georgia and United States as a service area. Areas beyond these are not published. ## Hours and contact To discuss a project with Black Airplane, prospective clients can schedule a free consultation or brief the team on their mission. Contact: - Phone: 404-939-2544 - Email: talk@blackairplane.com The project inquiry form requests a name, email, project description, and the services needed. Phone number, organization, estimated budget, and referral source are optional fields. Available service selections include: - AI Development and Automation - Product UI/UX Design - Web Development - Application Modernization - Mobile Development - Web Ecommerce - Software Project Rescue - Other For mobile or app development consultations, the website states that the team usually responds within 1–2 business hours, 9–5pm EST. Source: https://blackairplane.com ## AI Development and Automation Black Airplane builds production AI applications and automation designed around real business outcomes. Its work can include discovery, proof of concept, production engineering, enterprise integrations, and ongoing operation. AI capabilities include: - Customer-facing and internal AI product experiences - Workflow automation and agents that connect systems, handle repeatable work, and route uncertainty to the right person - Voice interfaces, real-time transcription, and conversational systems - Permission-aware retrieval-augmented generation (RAG) and intelligent search - Secure Model Context Protocol (MCP) servers and product integrations - Evaluation, monitoring, observability, safeguards, and human fallback paths Black Airplane's AI process is outcome-focused: - Discovery: Map the workflow, risks, data, security boundaries, and success metric. - Proof: Build and test a focused proof of concept using real scenarios. - Production: Engineer the product experience and integrations, with evaluation, monitoring, approval, and fallback paths. - Operate: Monitor reliability, security, cost, and business outcomes, then improve the system using production evidence. The team selects technologies according to product, data, latency, quality, privacy, and cost requirements. Its implementation experience includes OpenAI, Anthropic Claude, Google Gemini, Meta, and ElevenLabs technologies. Source: https://blackairplane.com ## Application Modernization Black Airplane modernizes business-critical applications while preserving the workflows, data, and operational continuity organizations depend on. The modernization assessment examines: - Product workflows and areas of user friction - Architecture, dependencies, integrations, data ownership, and deployment constraints - Security exposure, reliability concerns, bottlenecks, and operational risks - User journeys, accessibility, and opportunities for a more modern experience The recommended path may involve retaining, refactoring, replacing, or retiring application components. Modernization is delivered in controlled phases: - Assess: Establish a shared view of the application, users, dependencies, risks, and goals. - Decide: Compare what to retain, refactor, replace, or retire and create a practical sequence. - Modernize: Deliver coordinated changes across experience, APIs, data, infrastructure, integrations, security, and performance. - Transition: Validate the new system, migrate users and data, document ownership, and retire old components when safe. Black Airplane distinguishes modernization from net-new development and software project rescue. Modernization is suited to an existing application with useful workflows and data whose experience or technical foundation limits progress. Source: https://blackairplane.com ## Mobile App Development Black Airplane develops cross-platform mobile applications with Flutter. Flutter's single codebase supports consistency across iOS and Android devices. Mobile development solutions include: - Flutter framework development - Cross-platform publishing - Embedded analytics Black Airplane takes a business-focused approach to mobile development, considering the client's goals, target audience, and the app's unique value in the market. The team works to align technology with business objectives and maintains transparency through regular updates, collaboration, and progress checks. The company's mobile development team is based in the USA and includes in-house designers and engineers. Black Airplane has also worked on a mobile app for an industry leader. Source: https://blackairplane.com