BitPay

Contact

BitPay publishes no phone number, no street address, no office location and no opening hours on its website. Business and sales enquiries, including any request for a price, a quote or an estimate, go through the form at bitpay.com/contact-sales, which asks for name, position, business email, company website, country, industry, employee count, annual revenue, ecommerce platform and product interest. Customer and account support runs through the help library at support.bitpay.com, and service status is at status.bitpay.com. There is no published appointment booking or schedule tool. Nothing on the site should be read as investment, tax or legal advice.

The page carries the line "LEADING CRYPTO PAYMENTS SINCE 2011" and states "BitPay has processed more than $7 Billion" and "more than 13+ Million Transactions" since 2011, and that "BitPay supports 100+ cryptocurrencies which account for over 90% of the global crypto market cap." Which coins, networks and wallets are supported changes, so check the live site rather than relying on any list repeated here.

Areas served are described as global rather than as a local service area. BitPay does not publish a street address, office location, phone number or opening hours anywhere on its website, and there is no booking or appointment calendar. Businesses make contact through the "Contact Sales" form at bitpay.com/contact-sales or by choosing "Get Started"; existing account holders use the help library at support.bitpay.com. Prices, rates and fees are published separately at bitpay.com/pricing.

The asterisk on the page reads: "*Higher fees applicable for high-risk industries."

Those are the prices published on the page as read. BitPay states the rates move with monthly volume, so treat every figure as changeable: confirm the current cost, rates and fees on the live pricing page or with BitPay before relying on them. No price for a specific account can be given without BitPay quoting it. The pricing page does not show, in its visible text, the rates for crypto payouts, payroll or remittance payments; it lists that only as an unopened FAQ heading, so there is no published number to give.

Other items listed on the pricing page: "Industry-leading KYC and compliance program", "Unlimited monthly transactions", "Eliminate fraud chargebacks", and the features "Email billing tools", "Ecommerce, donation and retail payment tools", "Automatic payment exception handling" and "Quickbooks IIF download".

Settlement options are described as "Get settled in your local currency, cryptocurrency or any combination of the two", with local currencies listed as Australian Dollar, Canadian Dollar, Euro, British Pound, Mexican Peso, New Zealand Dollar and US Dollar. Settlement timing is not restated here; ask BitPay.

To get a quote or an estimate for your own volume, use the Contact Sales form at bitpay.com/contact-sales or the "Get Started" signup. No self-serve quote or pricing calculator output is published beyond the tier table above.

Reasons the page gives for choosing BitPay include "Trusted - Operating since 2011", "Never hold crypto - Accept payments on your website without holding or managing crypto", "Low cost - Pay fewer fees than traditional payment processing solutions", "Easy setup - Get up and running in days with flexible APIs, plugins, and hosted tools. No crypto expertise required" and "Fiat settlement and funding - Settle cryptocurrency payments in local currency."

The BitPay Integration Guide at bitpay.com/integrations lists ecommerce plugins for Magento 2, Shopify, WHMCS, Wix, WooCommerce and BigCommerce, plus libraries and sections covering checkout integration, creating invoices, invoice webhooks, invoice states, refunding payments, hosted donation pages, banking and settlements, and configuring settlements. Developer documentation is at developer.bitpay.com.

Integration availability, supported platforms and supported coins change, so check the live pages. Pricing, rates and fees for online acceptance are on bitpay.com/pricing. To ask about setup, cost or a quote, or to schedule a conversation with sales, use the contact form at bitpay.com/contact-sales; BitPay publishes no phone number, address or support hours on its site.

The three-step flow published on the page is: "1 Merchant - Fund payments in fiat. Invite recipients and choose payout details. 2 BitPay - Convert fiat to cryptocurrency and send to receiving wallets. 3 Recipient - Receives crypto payment direct to their wallet."

Use cases listed are crypto payroll payments, customer cash outs, marketplace and affiliate settlements, B2B vendor payments, and rewards, rebates and refunds.

BitPay does not publish a price, rate or fee schedule for payouts, payroll or remittance on this page, and the pricing page lists that only as an unopened FAQ question, so no payout cost figure can be quoted. The page's call to action is "Contact BitPay to Get Started" - the contact and quote route is the sales form at bitpay.com/contact-sales. Country coverage and supported coins change; check the live page.

BitPay Billing is positioned for:

• Services and B2B transactions
• One-off or occasional payments
• Clients and payers around the world who want to pay in crypto

The page highlights benefits including:

• Get paid in minutes with blockchain invoice processing
• Save on transaction costs compared with wires or card payments
• Create crypto invoices for payers around the world
• Avoid volatility by settling in fiat direct to your bank account
• Never hold or manage cryptocurrency yourself
• Low cost compared with traditional payment processing
• Licensed, regulated and compliant crypto payment processing with KYC, AML and transaction monitoring handled by BitPay

How crypto invoicing works with BitPay

The billing page gives a four-step outline of how cryptocurrency invoicing works with BitPay:

1. Send bill – Use BitPay's crypto invoice generator to create an invoice and send it to your client by email.
2. Payment – The customer pays the BitPay invoice at a locked-in exchange rate using their preferred wallet and supported coin.
3. Conversion – BitPay converts the cryptocurrency payment into your chosen local currency for settlement.
4. Transfer – BitPay settles funds in local fiat to your bank account, typically on the next business day as described on the page.

Settlement and coverage

The page describes settlement as follows:

• Receive funds directly to your bank account
• Bank deposits available in multiple countries (the page cites bank deposits in 38 countries, settled in US Dollars, Euros, GBP and more)
• Option to get settled in fiat, crypto, or a mix of both, depending on your BitPay configuration

Exact country coverage, supported settlement currencies and supported coins can change, so always check the live billing page or contact BitPay for current availability.

Compliance and integrations

BitPay describes Billing as part of a licensed and regulated crypto payments platform. The billing page notes that BitPay maintains robust KYC, AML and transaction monitoring programs so businesses can integrate blockchain invoice processing with confidence.

It also points to flexible APIs, plugins and hosted tools that allow businesses to get up and running in days without requiring crypto expertise.

Pricing and fees

The billing page itself does not list a separate, detailed fee table for crypto invoicing. BitPay's published merchant pricing for acceptance is on the main pricing page at bitpay.com/pricing, which uses a volume-based tier table for crypto acceptance fees.

Any specific price, rate or fee for Billing or for a particular merchant account must come from the live pricing page or directly from BitPay. Do not assume unpublished or historical rates; treat all pricing as changeable.

How to get started with BitPay Billing

To start using crypto invoicing and email billing with BitPay:

• Use the "Get Started" flow for businesses on bitpay.com, or
• Contact the sales team through the form at bitpay.com/contact-sales and indicate that you are interested in crypto invoicing or BitPay Billing.

Existing BitPay merchants manage their billing setup and seek support through the BitPay dashboard and the help center at support.bitpay.com.

It also lists "Trusted - Operating since 2011", "Never hold crypto - Accept cryptocurrency payments in-store without holding or managing crypto", "Low cost - Pay fewer fees than traditional payment processing solutions", "Easy setup - Get up and running in days with flexible APIs, plugins, and hosted tools" and "Fiat settlement and funding - Settle cryptocurrency payments in local currency." The page describes customers as "Brick and mortar businesses across fashion, automotive, jewelry, luxury" and similar categories.

BitPay does not publish hardware specifications, terminal prices, a rental cost, or a per-store rate on this page. Fees for accepting payments are on the pricing page at bitpay.com/pricing and are volume-tiered and changeable. There is no published list of cities or areas served for in-store setup and no local BitPay office address, location or phone number on the site; the service is presented as available to merchants generally rather than by area.

A retail merchant starts by choosing "Get Started" or by using the "Contact Sales" form at bitpay.com/contact-sales to ask for a quote or to schedule a discussion. Existing merchants use support.bitpay.com.

Ask anyway — the agent will say plainly that it is not published rather than guess.