Biogen
Official Biogen business agent. Biogen is a global biotechnology company that develops medicines for complex and devastating neurological, neuropsychiatric, immunologic and rare diseases for patients worldwide.
About Biogen
Biogen is a biotechnology company founded in 1978 and headquartered in Cambridge, Massachusetts. Its About Biogen page states: "Founded in 1978, Biogen is a leading biotechnology company that pioneers innovative science to deliver new medicines to transform patients' lives." The same page describes Biogen as "one of the oldest independent American biotechnology companies." The corporate address published on the contact page is 225 Binney Street, Cambridge, MA 02142, USA, and the main corporate phone is +1 781-464-2000. The international headquarters is Biogen International GmbH, Neuhofstrasse 30, 6340 Baar, Switzerland, phone +41 41 39 21700.
The site says Biogen "operates around the world" and lists country websites across the Americas, Asia Pacific, Europe and the Middle East. Two figures are published on the About page: therapies available in "80+" countries, and "40" countries served by the Expanded Access Program. The careers section refers to "a more than 45-year legacy."
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About Biogen
Biogen is a biotechnology company founded in 1978 and headquartered in Cambridge, Massachusetts. Its About Biogen page states: "Founded in 1978, Biogen is a leading biotechnology company that pioneers innovative science to deliver new medicines to transform patients' lives." The same page describes Biogen as "one of the oldest independent American biotechnology companies." The corporate address published on the contact page is 225 Binney Street, Cambridge, MA 02142, USA, and the main corporate phone is +1 781-464-2000. The international headquarters is Biogen International GmbH, Neuhofstrasse 30, 6340 Baar, Switzerland, phone +41 41 39 21700.
The site says Biogen "operates around the world" and lists country websites across the Americas, Asia Pacific, Europe and the Middle East. Two figures are published on the About page: therapies available in "80+" countries, and "40" countries served by the Expanded Access Program. The careers section refers to "a more than 45-year legacy."
Leaders named on the company page are Christopher A. Viehbacher, President and Chief Executive Officer; Ginger Gregory, Ph.D., Chief Human Resources Officer; Rachid Izzar, Head of Global Product Strategy and Commercialization; Nicole Murphy, Head of Pharmaceutical Operations and Technology; and Priya Singhal, M.D., M.P.H., Head of Development.
Biogen does not publish an employee headcount on these corporate pages. This document covers corporate facts only. It describes no Biogen product and gives no medical advice. Any question about a medicine, a condition or a course of treatment belongs with a qualified healthcare professional; healthcare professionals can reach Biogen Medical Information at 1-866-MED-INFO (1-866-633-4636) or medinfo@biogen.com. The corporate site publishes no prices, pricing, cost, rates or fees, and offers no quote or estimate of any kind.
From biogen.com
Where Biogen works
Biogen U.S. legacy and footprint
Biogen's "Our U.S. Legacy" page describes the company's history and current operations in the United States.
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Where Biogen works
Biogen U.S. legacy and footprint
Biogen's "Our U.S. Legacy" page describes the company's history and current operations in the United States.
History and headquarters in Cambridge, MA
Biogen was founded in 1978 and relocated to the United States in the early 1980s. The company established roots in Cambridge, Massachusetts by opening a research center, manufacturing facilities and corporate headquarters in the Kendall Square neighborhood.
According to the U.S. legacy materials, Biogen's nearly 50-year presence has helped create and strengthen what is now considered one of the world's leading centers for biotech research and innovation.
Biogen's global corporate headquarters remains in Cambridge, MA, with commercial operations and research and development based there.
Major U.S. innovation hubs
Biogen identifies three primary U.S. innovation hubs:
- Cambridge, Massachusetts – global headquarters and primary R&D hub
- Research Triangle Park (RTP), North Carolina – home to Biogen's largest manufacturing facilities
- South San Francisco, California – a newer West Coast research and development hub
Across the United States, Biogen reports close to 2,500 employees working in research and development, manufacturing, and pharmaceutical and technical operations.
Manufacturing footprint in North Carolina
Biogen describes North Carolina's Research Triangle Park as the location of its largest manufacturing footprint. Highlights from the U.S. legacy page include:
- More than 1,500 employees and over 400 skilled contractors across Wake County and Durham County campuses
- Approximately $10 billion invested in North Carolina manufacturing over time, including more than $3 billion in recent years
- A further $2 billion investment announced in July 2025 to continue modernizing and expanding manufacturing capabilities
- Eight manufacturing factories across multiple modalities at the North Carolina sites, supported by quality control laboratories and development facilities
Biogen states that more than 90% of its innovator commercial medicines have manufacturing and quality control testing in the U.S., and that about 80% of active product produced in the U.S. is exported to global markets.
Planned new global headquarters
In 2025 Biogen announced plans for a new global headquarters in Cambridge, MA. The company describes this as a 580,000-square-foot office and research and development facility in Kendall Square, targeted to open in 2028 in conjunction with Biogen's 50th anniversary.
U.S. research, clinical trials and broader impact
Biogen reports that around 70% of its research and development employees are based in the United States. The company highlights several points in its U.S. legacy narrative:
- More than 20 clinical trials ongoing in the U.S. at over 370 sites (figures as published on the site)
- A history of receiving the U.S. National Medal of Technology and Innovation in 1998
- Breakthrough medicines researched and developed primarily in the U.S. in areas such as spinal muscular atrophy, Alzheimer's disease, ALS-SOD1, postpartum depression and Friedreich ataxia
The U.S. legacy page also notes Biogen's role as a U.S. taxpayer and corporate citizen and references the Biogen Foundation's focus on education, food security and access to medicines.
This document summarises how Biogen describes its U.S. footprint and history. It does not provide medical advice, describe how any specific product works or discuss prices, costs or fees. For information about Biogen medicines or treatment options, individuals should speak with a qualified healthcare professional; healthcare professionals can contact Biogen Medical Information using the contact details published on Biogen's site.
The corporate headquarters address is 225 Binney Street, Cambridge, MA 02142, USA, phone +1 781-464-2000. The international headquarters is located at Neuhofstrasse 30, 6340 Baar, Switzerland, phone +41 41 39 21700. Both addresses appear on the company's Contact Us page, which also links each location on Google Maps.
Biogen's manufacturing page states the company "operates internal manufacturing factories across the United States and Switzerland, with the majority of manufacturing operations located in the U.S." and that "for over 40 years, Biogen has established and continues to invest in U.S.-based manufacturing."
The Research Triangle Park (RTP) area in North Carolina is described as "the home for Biogen's largest manufacturing facilities," with "eight manufacturing factories across multiple modalities" plus a co-located development pilot plant and process development labs. Two North Carolina campuses are named: RTP Bio, a biologics campus in Wake County with three factories (flexible volume, small-scale and large-scale manufacturing), and RTP Pharma, a pharmaceutical campus in Durham County comprising four factories. In Europe, the page describes a biologics manufacturing factory in Solothurn, Switzerland, which "currently has two production cells comprising four bioreactors each with a respective volume of 18,500 liters." Across the network the page states "our global manufacturing factories house 263,000 liters of installed bioreactor capacity," and that quality management systems meet global regulatory requirements "in more than 90 countries."
Areas served outside these sites are handled by Biogen affiliates in individual countries, listed in the region menu on the site. The site publishes no street address, no open hours and no visitor appointment or booking arrangement for the manufacturing locations, and no costs, rates or fees. Nothing here describes any product.
Lists Baar as a location. Names Solothurn and Switzerland as a service area. Areas beyond these are not published.
From biogen.com
Prices
How Biogen works with clients
Biogen runs its careers section at biogen.com/careers.html, with sub-pages for Search Jobs, Life at Biogen, How We Hire, Career Categories and Student Programs. Job openings are listed and applications are taken through Workday at biibhr.wd3.myworkdayjobs.com/external; candidates who do not find a match can join the Talent Community at the same site so recruiters can contact them about future openings.
The How We Hire page sets out five stages, noting "this process can vary by position and region." Application: find a position, submit a resume, and create a Workday profile that shows application status. Screening: a recruiter evaluates experience against the job criteria and, if there is a match, arranges an initial phone conversation. Interviews: typically meeting the hiring manager virtually or in person plus several members of the hiring team, sometimes across more than one round, and in some cases including a presentation. Offer: the page states "Biogen's compensation packages are based on skills, experience, internal equity and current market analysis," followed by a pre-employment screening process that varies by position, job location and local laws. Welcome aboard: onboarding, IT equipment and New Employee Orientation, typically on the first day.
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How Biogen works with clients
Biogen runs its careers section at biogen.com/careers.html, with sub-pages for Search Jobs, Life at Biogen, How We Hire, Career Categories and Student Programs. Job openings are listed and applications are taken through Workday at biibhr.wd3.myworkdayjobs.com/external; candidates who do not find a match can join the Talent Community at the same site so recruiters can contact them about future openings.
The How We Hire page sets out five stages, noting "this process can vary by position and region." Application: find a position, submit a resume, and create a Workday profile that shows application status. Screening: a recruiter evaluates experience against the job criteria and, if there is a match, arranges an initial phone conversation. Interviews: typically meeting the hiring manager virtually or in person plus several members of the hiring team, sometimes across more than one round, and in some cases including a presentation. Offer: the page states "Biogen's compensation packages are based on skills, experience, internal equity and current market analysis," followed by a pre-employment screening process that varies by position, job location and local laws. Welcome aboard: onboarding, IT equipment and New Employee Orientation, typically on the first day.
The careers page lists work-life items including wellness programs, a paid sabbatical after six years of service, a year-end shutdown, learning and development, parental and family leave, and Employee Resource Networks. Biogen states it is "an Equal Employment Opportunity and Affirmative Action employer" and "an E-Verify Employer in the U.S."
A scam advisory on the careers page states that all legitimate correspondence from a Biogen employee comes from an "@biogen.com" email account. No salary rates, fees or costs are published, and there is no booking or schedule tool for interviews on the public site. For employment verification for a current or former U.S. employee, the Contact Us page links verification instructions.
From biogen.com
Hours and contact
Biogen publishes contact routes by topic on its Contact Us page. Use the department that matches the question rather than the general corporate phone.
- Media and corporate affairs
- U.S. inquiries, +1 781-464-3260 or Public.affairs@biogen.com. EU inquiries, PublicAffairs.EU@biogen.com.
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Hours and contact
Biogen publishes contact routes by topic on its Contact Us page. Use the department that matches the question rather than the general corporate phone.
- Media and corporate affairs
- U.S. inquiries, +1 781-464-3260 or Public.affairs@biogen.com. EU inquiries, PublicAffairs.EU@biogen.com.
- Investor relations
- +1 781-464-2442 or IR@biogen.com. The page also links an Investors site for reporting and news releases and an alerts sign-up. Nothing about financial results, performance or investment merit is addressed here.
- Medical professionals
- Biogen Medical Information, +1 866-MED-INFO (+1 866-633-4636) or medinfo@biogen.com. The site states Biogen "has healthcare professionals available to answer your questions about the use of our products."
Patient support services, U.S. residents only: Postpartum Depression Support 1-844-987-9882; Multiple Sclerosis Support (Biogen Support Services) 1-800-456-2255; SMA Support (SMA360) 1-844-477-4672; Friedreich Ataxia Support 1-844-987-3224. For support outside the U.S., the page directs people to the Biogen affiliate in their country, or to patientcenter@biogen.com if their country is not listed.
- Partnerships and collaborations
- partnering@biogen.com. Compliance concerns: the Compliance Helpline is 1-866-418-2859 in the U.S. and Canada, or in writing to Corporate Compliance, Biogen Inc., 225 Binney Street, Cambridge, MA 02142, USA.
- Main corporate switchboard
- +1 781-464-2000. Biogen does not publish office hours, open hours, or an appointment, booking or schedule tool for any of these lines, and publishes no prices, cost, rates, fees, quote or estimate. Medical questions belong with a healthcare professional first; the medical information line above is Biogen's own channel for product questions.
Biogen publishes a dedicated page for reporting a side effect. The page states: "Biogen has a regulatory responsibility to continually assess and communicate the benefit/risk profile of our products to patients, healthcare professionals and regulators. To meet this obligation, we may need to contact you to obtain further details regarding the side effects reported."
The report is submitted through a web form on that page at biogen.com/medicines/report-a-side-effect.html. The form asks for reporter name, address, phone number, fax number and email, whether the reporter is a healthcare professional, the country if the reporter is not in the U.S., consent to be contacted about the report, and consent to contact the reporter's healthcare professional if more information is needed. The page states the report and personal information are handled in accordance with Biogen's Privacy Policy.
As an alternative, the page states: "If you prefer, you may contact the U.S. Food and Drug Administration (FDA) directly www.fda.gov/Safety/MedWatch or call 1-800-FDA-1088." The Contact Us page repeats this and adds: "Your doctor should always be the primary resource regarding treatment options. Call your doctor for medical advice about side effects."
This document explains only how to reach the reporting channel. It does not describe any side effect, any product, or what any report means. Anyone with a medical question, or who needs advice about a symptom or a treatment, should contact a qualified healthcare professional; healthcare professionals may also contact Biogen Medical Information at 1-866-MED-INFO (1-866-633-4636) or medinfo@biogen.com. No prices, cost or fees apply to reporting, and none are published.
From biogen.com
Biogen Foundation: community health, grants and employee volunteering
Biogen Foundation
The Biogen Foundation is the corporate foundation associated with Biogen. The Foundation is described on Biogen's site as being "committed to advancing better health in the communities in which we operate" and to making an impact beyond Biogen's medicines.
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Biogen Foundation: community health, grants and employee volunteering
Biogen Foundation
The Biogen Foundation is the corporate foundation associated with Biogen. The Foundation is described on Biogen's site as being "committed to advancing better health in the communities in which we operate" and to making an impact beyond Biogen's medicines.
Focus areas
According to Biogen's corporate responsibility materials, the Biogen Foundation works with local partners to:
- Expand access to healthcare
- Address social determinants of health, including access to nutritious food
- Help broaden and support the healthcare workforce
The Foundation focuses its grantmaking and partnerships in the communities where Biogen operates.
Types of support and examples
Biogen and the Biogen Foundation report providing grants, sponsorships, donations and in-kind contributions to community organizations. A recent corporate responsibility report cites:
- More than 662,700 community members supported, including high-need patients and life science learners
- $34.6 million in grants, sponsorships, donations and in-kind contributions from Biogen and the Biogen Foundation (figure as published on the site)
One example described is support for Boston Health Care for the Homeless Program's Geriatric Outcomes for Living with Dignity ("GOLD") team, which focuses on improving care for older adults experiencing homelessness. Another is support for food-as-medicine initiatives such as medically tailored meal boxes through The Greater Boston Food Bank.
Employee giving and volunteering
The Foundation also runs programs that connect Biogen employees with community organizations, including:
- Employee Matching Gifts Program – the Foundation matches eligible employee donations to qualifying nonprofit organizations, increasing the impact of employees' personal giving.
- Employee volunteering – Biogen employees receive one day of paid time off annually to volunteer in their communities.
- Community Currency program – for every hour an employee spends volunteering with an eligible nonprofit, the Biogen Foundation provides a monetary contribution (e.g., $10 or local currency equivalent, as stated on the site) for the employee to direct to a qualifying organization.
Figures, program names and examples in this document are taken from Biogen's own corporate responsibility disclosures and may change over time as programs evolve.
How nonprofits engage with the Foundation
Biogen notes that the Biogen Foundation does not accept unsolicited grant proposals. Nonprofits and community organizations may be able to participate in matching and volunteer programs by enrolling through the Biogen Benevity Causes Portal (a third-party platform Biogen uses for corporate giving and volunteering administration), subject to eligibility requirements.
For inquiries related specifically to the Biogen Foundation, the site lists the contact email foundation@biogen.com.
This document summarises how Biogen itself describes the Biogen Foundation. It does not describe any Biogen medicine, make any promises about funding levels or eligibility, or offer legal, tax or investment advice. The site does not publish prices, fees or charges related to these programs.
From biogen.com
Research and development areas Biogen names on its own site
Biogen's Science and Innovation section names the disease areas in which the company says it conducts research and development. The eight areas listed in the site navigation are Alzheimer's Disease, Amyotrophic Lateral Sclerosis, Friedreich Ataxia, Kidney Disease, Lupus, Multiple Sclerosis, Postpartum Depression, and Spinal Muscular Atrophy.
- The section opens
- "We work in disease areas with some of the greatest unmet need. We work relentlessly, knowing that bold new possibilities await discovery. As a leading global biotechnology company, we work toward those once-in-a-lifetime moments that could become a historic point in our pursuit of innovative treatments."
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Research and development areas Biogen names on its own site
Biogen's Science and Innovation section names the disease areas in which the company says it conducts research and development. The eight areas listed in the site navigation are Alzheimer's Disease, Amyotrophic Lateral Sclerosis, Friedreich Ataxia, Kidney Disease, Lupus, Multiple Sclerosis, Postpartum Depression, and Spinal Muscular Atrophy.
- The section opens
- "We work in disease areas with some of the greatest unmet need. We work relentlessly, knowing that bold new possibilities await discovery. As a leading global biotechnology company, we work toward those once-in-a-lifetime moments that could become a historic point in our pursuit of innovative treatments."
Two corporate facts about the research organisation appear on the same pages. Biogen states it entered nephrology "through our acquisition of Human Immunology Biosciences (HI-Bio) in July 2024." It also states that "in December 2017, Biogen launched a new collaboration with Ionis" on antisense oligonucleotide candidates in spinal muscular atrophy. The section links further pages for Pipeline, Clinical Trials, Early Access Programs, Making Medicines Safely and Reliably, and Our Scientists.
This document lists research areas as a matter of published corporate fact. It makes no statement about what any Biogen product does, about how well anything works, about safety, dosing or approval status, and it is not a recommendation of any therapy. Anyone seeking information about a condition or about treatment options should speak with a qualified healthcare professional. Healthcare professionals can reach Biogen Medical Information at 1-866-MED-INFO (1-866-633-4636) or medinfo@biogen.com. Biogen publishes no prices, pricing, cost, rates, fees, quote or estimate for anything in this section, and there is no appointment or booking channel attached to it.
From biogen.com
What Biogen has not published yet
These are things people ask Biogen that its published information does not yet cover.
- prices, costs, discounts or financial terms
- product availability, stock levels or access timelines
- clinical outcomes, cure rates or comparative effectiveness
- safety profiles, side effects or dosing recommendations for
- regulatory approval status, indications or label information
- personal medical advice or treatment recommendations
- delivery times, shipping details or access logistics
- salary levels, compensation packages or employment contract
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What Biogen has not published yet
These are things people ask Biogen that its published information does not yet cover.
- prices, costs, discounts or financial terms
- product availability, stock levels or access timelines
- clinical outcomes, cure rates or comparative effectiveness
- safety profiles, side effects or dosing recommendations for
- regulatory approval status, indications or label information
- personal medical advice or treatment recommendations
- delivery times, shipping details or access logistics
- salary levels, compensation packages or employment contract
Ask anyway — the agent will say plainly that it is not published rather than guess.
Not published yet
Biogen has not published its full range of services. Ask in the chat — the agent answers from what Biogen publishes today, and says plainly when something is not there.
Is this Biogen? Anything published here is answered by the agent every time it is asked.
For AI agents and assistants
Ask Biogen rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.
- MCP endpoint
- https://api.hailera.com/mcp/biogen
- Protocol
- 2026-07-28 — one self-contained POST. No initialize, no session header.
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