# Bigentities > Official Bigentities business agent. Big Entities: Where Technology Meets Excellence. Discover Innovative, Expert, and Comprehensive Solutions for Tomorrow. ## Ask it a question Bigentities answers for itself at https://api.hailera.com/mcp/bigentities. A client that speaks MCP can connect to that address; the tool is ask_bigentities and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Bigentities Big Entities Big Entities is an end-to-end development company and AI solution provider focused on technological excellence. The company provides advanced software solutions intended to help businesses address future challenges, improve operations, and support digital growth. Its team includes designers, engineers, and experienced software developers committed to delivering solutions aligned with clients' requirements. Big Entities describes its working environment through innovation, collaboration, agility, continuous learning, work-life balance, and ethical values. Development approach Big Entities' project process includes: - Research: Exploring insights for intelligent solutions. - Design: Crafting intuitive, user-centric interfaces. - Development: Building robust software with precision. - Production: Delivering solutions at scale and on time. The company has presented projects including FieldForce-AI, Pillar Insurance, Dukandar Online, and Raphy Apparel. Source: https://bigentities.com ## What Bigentities does Services offered Big Entities offers IT services supporting software development, network management, and broader business technology needs. Its listed services include: - AI and machine learning - Custom software development - Blockchain development - Web app development - Mobile app development - QA as a Service - DevOps solutions - Staff augmentation - Salesforce - SAP - Data sciences - ServiceNow - UI Path Technology expertise The company states that it works with technologies including Java, Python, .NET, JavaScript, PHP, and mobile app frameworks. Its custom software services also include software integration, cloud solutions, and maintenance. Source: https://bigentities.com ## Where Bigentities works Lists Lewes as a location. Names Delaware as a service area. Areas beyond these are not published. ## Hours and contact Contact information Big Entities can be contacted through the following channels: - Phone: +1 (302) 321-4914 - Phone: +92 (42) 371-86471 - Email: connect@bigentities.com Address 16192 Coastal Highway, Lewes, Delaware 19958, County of Sussex, USA. Requesting a project quote To request a customized software project quote, visitors can submit the website contact form or contact the sales team by phone or email with their project details. Confidentiality Big Entities states that client data security is paramount and that it maintains safeguards for confidentiality. Source: https://bigentities.com ## AI and Custom Software AI and machine learning Big Entities provides AI and machine learning services designed to support automation, innovation, data-driven insights, customer experience improvements, operational optimization, and return on investment. Solutions can be customized around specific business needs. Capabilities listed on the AI/ML service page include: - Deep learning algorithms and complex neural network strategies - Natural language processing for understanding human language - Computer vision for visual recognition and image analysis - Classification processes for categorization and labeling - Predictive analytics Custom software development Big Entities develops software tailored to a company's requirements and processes. Its stated objectives include creating scalable, creative, and effective applications, streamlining procedures, improving client experiences, and supporting long-term business growth. The custom software approach emphasizes agile development, transparency, adaptability, prompt delivery, ongoing support, maintenance, strong security, and solutions that can expand with the business. Custom software may also help organizations avoid unnecessary features or restrictions found in generic, off-the-shelf products. Highlighted capabilities include cutting-edge technology, agile development, streamlined processes, and ongoing support. Source: https://bigentities.com ## DevOps and Quality Assurance DevOps solutions Big Entities' DevOps services focus on improving coordination between development and operations teams through agility, automation, collaboration, and continual improvement. The services are intended to streamline software development, reduce deployment bottlenecks, improve reliability, shorten time to market, and lower administrative costs. DevOps capabilities include: - Continuous integration: Automating testing and build processes - Continuous deployment: Streamlining update deployments - Monitoring and logging: Providing live system monitoring and insights - Infrastructure as code: Managing infrastructure programmatically QA as a Service Big Entities provides QA as a Service to help improve software quality, reliability, security, functionality, and user satisfaction. QAaaS can cover web applications, mobile apps, and complex software systems. The company uses testing approaches, automation technologies, expert testers, and ML/AI-supported QA services to identify defects early, reduce testing workload, and support faster time to market. QA-related capabilities include JIRA for project and issue management, JUnit for Java unit testing, bug reporting, and test environment setup. Source: https://bigentities.com ## ServiceNow Solutions ServiceNow integration Big Entities helps organizations use ServiceNow to transform and optimize service management processes. ServiceNow can streamline service delivery, automate workflows, and improve operational efficiency. The integration can support automated management of: - Service requests - Incidents - Problems - Changes Big Entities helps configure ServiceNow for integration with existing systems and centralized operations, enabling teams to collaborate and share information more effectively. Knowledge Base and reporting Big Entities assists with setting up an organized ServiceNow Knowledge Base containing articles, troubleshooting guides, and best practices. This supports self-service and can reduce support demands. The company also customizes ServiceNow workflows and reporting tools to meet specific organizational needs. Ongoing support and guidance help keep the Knowledge Base and platform current and help organizations benefit from new ServiceNow features. Source: https://bigentities.com