Best Trails and Travel

• Private, luxury charter bus and coach company based in Brooklyn, New York.
• Over 30 years of experience providing professional, high‑quality group transportation.
• Specialises in private charters only for groups – not public line‑run bus service.

Types of groups

• Corporate and executive groups
• Private groups and families
• Universities and school groups
• Sports teams and professional sports franchises
• Church and religious groups
• Tour and event groups

Service areas

• Serves all five boroughs of New York City:
• Manhattan
• Brooklyn
• Queens
• The Bronx
• Staten Island
• Services local and long‑distance destinations:
• Airport transfers
• One‑day trips
• Multi‑day trips
• Trips throughout the broader Northeast region
• Long‑distance trips within the United States, based on itinerary and quote

Style of service

• Focus on safe, stylish, and reliable transportation.
• Emphasis on premium customer service, comfort and peace of mind throughout the journey.
• Trips can be pre‑arranged or planned with help from Best Trails and Travel staff.

Experience and reputation

• Described as one of New York City's premier charter bus services.
• Provides modern, luxury coaches, mini‑coaches, and sprinter vans suitable for a wide range of group sizes and trip types.

Best Trails and Travel specializes in private charter bus services for a variety of group and trip types.

Corporate travel services

• Transportation for board meetings, client visits and executive travel.
• Charter service for conferences, trade shows and corporate events.
• Group movements for company outings and employee events.
• Options ranging from luxury sprinter vans for small executive groups to larger executive coaches for full departments or company‑wide events.

Private travel services

• Extended family vacations and reunions.
• College friend group trips and leisure travel.
• Day trips and multi‑day tours departing from the New York City and Tri‑State area.
• Comfortable, clean vehicles for trips to destinations across the United States, planned around the group's itinerary.

Sports franchise and team travel

• Official charter bus provider for multiple New York–area professional sports organizations and venues (see separate partners document).
• Transportation for:
• Home and away games
• Team travel days
• Team celebrations and special events
• Staff, executives and VIP guests

Church and religious travel services

• Charter buses for church retreats and spiritual gatherings.
• Transportation to meetups with other congregations and inter‑church events.
• Private group travel designed around each congregation's schedule and destination.

University and school group travel

• Group transportation for university groups and other educational organizations.
• Suitable for academic trips, campus events, athletic travel and student group outings.

Custom travel package planning

• Custom‑planned packages for groups that want a tailored itinerary.
• Example trip types mentioned on the website include:
• Amusement park trips
• Casino trips
• Theme‑park and tour packages
• Airport transfers
• Local and long‑distance sightseeing and tours
• Best Trails and Travel staff can assist with planning logistics and schedules as part of the charter package.

How to request a quote or start a booking

Best Trails and Travel handles trips on a quote and private‑charter basis rather than instant online ticket sales.

Ways to start the process:

1. Request a quote form on the website

• Customers can fill out an online form with details such as:
• Name and contact information
• Approximate bus size or passenger count
• Pickup state and city (commonly New York or New Jersey)
• Destination city
• Basic trip details
• The team follows up with pricing and availability information.

2. Phone

• Call (212) 206‑6974 to discuss trip details, ask questions, or begin arranging a charter.

3. Email

• Email reservations@bttny.net with trip information to request a quote or more details.

Hours and availability

• The website states that dispatch or contact coverage is available 24 hours a day, 7 days a week.
• Specific office reception hours are not consistently detailed; callers should rely on the 24/7 contact and dispatch information published on the site.

Payments

• The website includes an option to "Make a Payment" online; full payment terms and methods are not detailed publicly.

Social media

The website links to Best Trails and Travel presence on several social platforms (such as Facebook and other major networks), which are additional ways to follow updates from the company.

Pricing, detailed payment terms, and any cancellation or change policies are not published in detail on the website and must be obtained directly from Best Trails and Travel.

Vehicle sizes and capacities

The website references the following vehicle sizes and options:

• Sprinter van
• 24‑passenger executive coach
• 33‑passenger executive coach
• 38‑passenger coach
• 38‑passenger executive coach
• 40‑passenger coach
• 50‑passenger executive coach
• 56‑passenger coach

Overall, the fleet ranges from approximately 14 to 56 passengers, allowing Best Trails and Travel to accommodate both small and large groups.

Onboard amenities

Most coaches and buses are described as including:

• TVs
• DVD players
• CD players
• Wi‑Fi
• Power outlets
• Tables (where fitted)

These amenities are intended to create a comfortable, modern travel environment for both short and long journeys.

Executive and upgraded vehicles

From the website's descriptions and articles:

• Luxury Sprinter Vans are available and are highlighted as ideal for:
• Executive and leadership travel
• Client transportation
• Board meetings
• Conference speakers, sponsors or staff
• Smaller VIP or corporate groups that want a more private setting

• 50‑passenger executive charter buses are available for:
• Large corporate events and conferences
• Company outings and employee movements
• Airport transfers and multi‑stop itineraries for bigger groups

Comfort and safety

• Buses are described as clean, spacious, and equipped with modern features.
• Safety and reliability are repeatedly emphasized, with buses regularly serviced and professional, experienced drivers.

Service area and trip distances

• Provides charter bus services across all five boroughs of New York City:
• Manhattan
• Brooklyn
• Queens
• The Bronx
• Staten Island
• Covers local and long‑distance travel beyond NYC, including:
• Airport transfers
• One‑day trips
• Multi‑day trips
• Destinations throughout the broader Northeast region
• Many trips originate in the NYC and Tri‑State area; longer‑distance travel within the United States is possible depending on the itinerary and quote.

Types of groups and uses

• Works with:
• Corporate and business groups
• Private groups and families
• Universities and school groups
• Sports teams and sports organizations
• Church and religious groups
• Typical uses include:
• Business events and conferences
• Vacations and leisure trips
• Team travel and sporting events
• Retreats and group outings

Onboard amenities

FAQ content confirms that buses typically include:

• TVs
• DVD players
• CD players
• Wi‑Fi
• Power outlets
• Tables (where available)

Discounts mentioned online

• The website notes that discounts may be available for veteran and/or first responder organizations.
• To confirm whether a specific group qualifies and what the pricing would be, the company asks for details such as:
• Pickup and destination
• Whether the organization is a non‑profit

Booking timing and last‑minute requests

• The website recommends booking as early as possible, especially for larger groups or special events, to help ensure availability and allow for proper planning.
• Best Trails and Travel states that it can often assist with last‑minute or emergency travel requests, subject to vehicle and driver availability.

Safety and comfort

• Safety is described as a top priority.
• Buses are described as clean, spacious, and regularly serviced.
• Professional, experienced drivers are highlighted as part of the service.

What is not specified online

The website does not publish detailed information on:

• Exact fare or package prices
• Real‑time availability for particular dates or vehicles
• Detailed cancellation, change or refund policies
• Exact accessibility configurations (such as lift‑equipped vehicles)

For these topics, customers are directed to contact Best Trails and Travel directly for up‑to‑date information.

Main package types mentioned on the website include:

Amusement park packages

• Group charter packages to theme parks and amusement parks.
• Designed for families, school groups, church groups and other organizations.

Casino packages

• Charter bus packages to popular casino destinations, including:
• Atlantic City casinos
• Foxwoods
• Mohegan Sun
• Options for one‑day or multi‑day casino trips, depending on the group's plans.

Custom travel package planning

• Custom‑planned itineraries based on the group's desired destinations and schedule.
• Can include combinations such as:
• Theme parks and attractions
• Casinos
• Tours and sightseeing
• Multi‑city or multi‑day routes

Common trip types highlighted on the site

• Local and long‑distance charter bus trips originating in New York City or the broader Tri‑State area.
• Airport transfers for groups.
• One‑day and multi‑day regional tours.
• Special event transportation (concerts, major events and large venue trips).

Specific pricing for packages and tours is not listed on the website and must be obtained by requesting a quote.

• Official charter bus sponsor of:
• New York City Football Club
• St. John's (including Carnesecca Arena)
• New York Red Bulls
• Official charter bus of:
• Brooklyn Nets
• Barclays Center
• Official charter bus sponsor of:
• New York Mets
• Citi Field
• Official team charter bus of:
• New York Liberty
• Proud partner of:
• iHeartRadio Z100

(Partnerships and sponsorships are as described on the website and may change over time.)

Sports franchise travel services

• Provides charter bus transportation for professional and other sports organizations.
• Typical uses include:
• Travel to and from games
• Team celebrations and special events
• Staff and support personnel travel
• Transportation for executives, sponsors, clients and invited guests

Major event transportation examples

The website highlights charter bus service for large, high‑profile events, such as:

• Charter bus transportation for teams and corporate groups traveling to major events at regional venues (for example, World Cup matches at MetLife Stadium within the event dates described on the site).

For these kinds of events, Best Trails and Travel focuses on:

• Private charter buses dedicated to one team or organization.
• Coordinated pickup and drop‑off schedules.
• Comfortable travel for professional groups, executives and guests.

Exact availability for specific events and dates is not listed online and must be confirmed through a quote or direct contact.

Ask anyway — the agent will say plainly that it is not published rather than guess.