A to Z Moving

Long average staff tenure is a meaningful claim for piano moving specifically: it is skilled physical work where experience determines whether a heavy, valuable and awkward instrument is moved without damage.

The company describes itself as "Licensed and insured".

The site has a customer reviews page.

The site does not publish its founding year - only the "over 25 years" figure - the owner's or any staff member's name, the size of the team, how many movers attend a job, equipment used such as piano boards, skids or dollies, training or certification, trade association membership, or what happens if an instrument is damaged in transit. Those are answered by calling 503-777-3201.

• Piano moving
• Piano storage

Each has its own page on the site.

This is a specialist rather than a general moving company: the site publishes piano moving and piano storage only, and does not list household removals, office moves, packing services, labor-only help, long distance moves or truck rental anywhere.

On the range of instruments handled, the site says it moves everything from "the most expensive Classic Collection heirloom grands or the bargain basement old uprights", and names moving a "1400-pound Mason and Hamlin CC nine-foot concert grand" - a full concert grand, which is the largest and heaviest class of piano.

The service includes "delivering and setting up" the piano at the destination.

The company describes itself as "Licensed and insured".

The site does not publish whether it moves organs, harpsichords or other large instruments, whether it takes general household moves alongside a piano, tuning or servicing after a move, or piano disposal.

No street address is published anywhere on the site, and no email address is published either.

No business hours or opening times are published.

The site does not publish specific cities, suburbs or counties served, how far outside Portland it travels, whether it does long distance or out-of-state piano moves, travel or mileage charges, or a service area map. It does not publish where the piano storage facility is located.

The company states it is "Licensed and insured" but publishes no licence number, no USDOT or Oregon ODOT registration number, and no insurance details or coverage limits - so the specifics of its licensing and insurance are not established by the website.

All of these are answered by calling 503-777-3201.

Lists Mason and Portland as a location. Names Oregon as a service area. Areas beyond these are not published.

• Call 503-777-3201
• Complete the online estimate form

The online estimate form asks for name, email, phone, the pick-up address, the delivery address, the number of stairs at the pick-up location, the number of stairs at the delivery location, the service type (piano moving or piano storage), and notes.

The stair counts at both ends are asked for up front, which tells a customer what determines the difficulty and therefore the price of a piano move: the instrument, and the stairs at each end.

A walk-through can also be scheduled, meaning someone assesses the job in person before quoting.

No prices, rates, hourly charges, minimum charges or price ranges are published anywhere on the site, for moving or storage.

The site does not publish how long a quote takes, whether the walk-through is free, deposit requirements, payment methods, cancellation terms, how far ahead moves book, or what happens if access turns out to be harder than described.

Ask anyway — the agent will say plainly that it is not published rather than guess.