# Axia Senior Insurance Advisors > Official Axia Senior Insurance Advisors business agent. Axia Senior Insurance Advisors provides no-cost Medicare and health insurance guidance for adults 65+… ## Ask it a question Axia Senior Insurance Advisors answers for itself at https://api.hailera.com/mcp/axiasiadvisors. A client that speaks MCP can connect to that address; the tool is ask_axiasiadvisors and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Axia Senior Insurance Advisors Who we are - Axia Senior Insurance Advisors is an independent insurance agency focused on serving the 65+ community and their families. - The agency was founded by Maricela Santana and Daniel Santos. - Daniel moved into the Medicare field after working in financial services and wanting better ways to support people following the 2008 financial crisis. - The founders were motivated by personal family experience with complex health challenges and the difficulty of navigating health benefits. Our story and growth - Axia Senior Insurance Advisors was founded in 2017 to serve Medicare beneficiaries (primarily people aged 65+). - In 2020, the agency expanded to include health insurance solutions for individuals under 65, including: - Individuals and families - Self-employed people - Small business owners - The agency has grown to include several agents across the United States. - Axia also supports members of the 65+ expat community in Mexico through dedicated advisors. Education and advocacy focus - Axia was created in response to misleading Medicare advertising, undertrained call centers, and aggressive sales tactics in the market. - The agency focuses on: - Educating clients so they can make informed decisions - Providing transparent guidance - Advocating for clients when issues arise with carriers, billing, or claims Senior Health Agent Hub - In 2024, Axia launched Senior Health Agent Hub, a platform for aspiring Medicare agents. - The platform provides tools, resources, and support to help new agents build a successful career in the Medicare insurance industry. What you can expect as a client - A consultative, education-first approach to Medicare and health insurance decisions. - Clear explanations of your options and ongoing support after enrollment. - A long-term relationship aimed at helping you feel confident and secure in your health coverage choices. Source: https://www.axiasiadvisors.com ## What Axia Senior Insurance Advisors does Independent advisors - Axia Senior Insurance Advisors is an independent agency. - Advisors work with many major insurance carriers rather than just one company. - This independence allows them to recommend plans based on your needs instead of a single carrier's product line. No-cost service for clients - You do not pay Axia a fee for consultations or advisory services. - Services include: - Education on Medicare and health insurance options - One-on-one consultations - Help with enrollment - Ongoing support and advocacy after enrollment How Axia is compensated - When you choose and enroll in a plan with Axia's help, the insurance carrier compensates Axia for acting as your agent. - This compensation does not change your premium with the carrier. - Your cost for working with Axia is $0 – you never pay Axia directly for their advisory services. Ongoing support and advocacy - Once you are enrolled, Axia becomes your agent of record for that plan. - The team supports you throughout your Medicare or health insurance journey, including: - Questions about benefits or coverage - Issues with bills or claims - Changes in your needs or life circumstances that may require a plan review Focus on financial security - Axia's advisors review the financial aspects of your coverage along with your health needs. - The goal is to help protect both your health and your financial peace of mind in retirement and beyond. Important note - Axia does not make decisions for you and does not guarantee specific outcomes. - Advisors provide education and recommendations so you can choose the coverage that best fits your situation. Who we serve - Adults 65+ who are new to Medicare or reviewing existing Medicare coverage. - Individuals under 65 seeking health insurance solutions, including: - Individuals and families - Self-employed people - Small business owners Medicare-related services - Help you understand how Medicare works and what your options are. - Review your current situation, needs, and budget before making recommendations. - Compare plan options from multiple major insurance carriers Axia works with. - Provide guidance during initial enrollment, annual reviews, and when your circumstances change. Health insurance for people under 65 - Support individuals, families, self-employed people, and small business owners in understanding their health insurance options before age 65. - Help you evaluate and select available health insurance options that fit your needs and goals. Ongoing guidance and advocacy - Axia's advisors stay informed about changes in Medicare and health insurance. - They provide ongoing support after enrollment, including help with questions about: - Coverage and benefits - Billing issues - Claims questions or problems that arise with your insurance carrier. No-cost advisory service - Consultations and advisory services are provided at no cost to you. - When you choose and enroll in a plan, the insurance carrier compensates Axia for acting as your agent. - You do not pay Axia a fee for these advisory services. Source: https://www.axiasiadvisors.com ## Where Axia Senior Insurance Advisors works Lists Santana, Glória, Santos, and Medicilândia as a location. Names Santana, Glória, Santos, and Medicilândia as a service area. Areas beyond these are not published. ## How Axia Senior Insurance Advisors works with clients No-cost consultations - Axia offers Medicare and health insurance consultations at no cost to you. - The goal of each consultation is to educate you on your options and help you choose coverage that fits your needs. How to request a consultation - Use the "Book a Consultation" or "Contact us" sections on the Axia Senior Insurance Advisors website to request a meeting. - You can submit your name and contact information and briefly describe what you need help with. Consent to be contacted - By submitting your contact information through the website forms, you consent to be contacted by a licensed insurance agent about Medicare plans. - You may receive calls, text messages, and/or emails at the contact details you provide. - Calls or texts may use an autodialer or pre-recorded voice. - Your consent is not a condition of enrollment or purchase, and you can revoke it at any time. How you may be contacted - A licensed insurance agent may contact you to: - Answer questions about Medicare or health insurance options - Schedule or confirm a consultation - Follow up on a request you submitted Agency disclosure - Axia Senior Insurance Advisors is an insurance agency that works with licensed, independent agents. - When you submit a request, your information may be shared with a licensed agent so they can respond to your inquiry and assist with Medicare plan options. - These licensed agents operate independently and are responsible for their own communications. - You will receive follow-up calls or SMS directly from Axia only if you are working with Daniel or Maricela Santos. Direct contact details If you need assistance outside of the website forms, you can reach Axia at: - Email: info@betterhealth.insure - Phone: (602) 344-9940 Standard calling, messaging, or data rates from your service provider may apply. Source: https://www.axiasiadvisors.com ## Hours and contact _Last updated: July 30, 2025_ Overview - Axia Senior Insurance Advisors may use text messaging (SMS) and other communication channels to support clients and prospective clients in understanding Medicare and related insurance services. - You must explicitly opt in before Axia sends you SMS messages. - SMS consent is not required to receive services or enroll in a plan. What you consent to By providing your mobile number and opting in, you consent to receive SMS messages regarding: - Medicare consultations and enrollment support - Appointment reminders or confirmations - Document or information follow-ups - Enrollment deadlines or benefit period alerts - Responses to website contact forms or other inquiries Your mobile opt-in or text message consent is not shared with third parties or affiliates for marketing purposes. Message frequency and charges - Message frequency varies depending on your level of engagement. - In most situations, you will receive no more than about 2 SMS messages per week, unless you are actively working with an advisor on consultation or enrollment. - Standard message and data rates from your mobile carrier may apply. - You are responsible for any messaging or data charges from your provider. How to opt in You may provide consent to receive SMS messages in any of the following ways: - Verbally, during a phone conversation with Axia - Submitting a contact or request form on the Axia website and agreeing to be contacted - Completing a written or paper permission form How to opt out You can opt out of SMS communications at any time: - Reply "STOP" to any SMS message from Axia to unsubscribe from further text messages. - You may also request removal from the SMS list by contacting Axia directly: - Email: info@betterhealth.insure - Phone: (602) 344-9940 - Website: https://www.seniorhealthagenthub.com Help and support via SMS - For assistance related to SMS, you can text "HELP" to (602) 344-9940. - Standard messaging and data rates may apply. Additional notes - SMS communication is intended to supplement, not replace, other ways of communicating with your advisor. - If you change your mobile number, you should notify Axia so your preferences can be updated. - If you have questions about Axia's SMS or privacy practices, contact the agency using the details above. Source: https://www.axiasiadvisors.com ## Our team of advisors Leadership - Maricela Santana Co-Founder, Managing Partner, Licensed Insurance Advisor - Daniel Santos Co-Founder, Licensed Insurance Advisor Advisors and key roles - Gloria Santana Licensed Insurance Advisor; Mexico Expat Community Liaison Director supporting members of the 65+ expat community in Mexico. - Ryan Seitz Licensed Insurance Advisor; Co-owner at Integrity Brokers. - Christy Baruso Licensed Insurance Advisor. - Andrea Whitmire Licensed Insurance Advisor. - Additional team members The Axia team also includes other licensed advisors and support staff who assist Medicare beneficiaries and health insurance clients across various U.S. states and in Mexico. How the team works with clients - The team is focused on educating and advocating for the 65+ community and others seeking health insurance. - Advisors help clients: - Understand Medicare and other health insurance options - Review coverage based on health and financial needs - Navigate enrollment and changes over time - The team's goal is to build long-term relationships and earn your confidence through trusted guidance and ongoing support. Source: https://www.axiasiadvisors.com ## What Axia Senior Insurance Advisors has not published yet These are things people ask Axia Senior Insurance Advisors that its published information does not yet cover. - prices - availability - specific coverage guarantees - contract terms - tax advice - legal advice - clinical outcomes Ask anyway — the agent will say plainly that it is not published rather than guess. ## Where this comes from https://www.axiasiadvisors.com