Astro Automotive

Astro Automotive is an auto repair shop at 65 S. Cherokee Street, Denver, Colorado 80223, phone 303-722-2808, open Monday through Friday 7:30am - 5:30pm. The services named on its home page are computer diagnostics, suspension and alignment, brake services, transmission repair, oil and maintenance, and pre-purchase inspections. The site's own service pages cover air conditioning and heating systems, automatic and manual transmission service, electrical systems and accessories, engine repair, engine performance diagnostics and repairs, scheduled maintenance services, suspension services, timing belt replacement, top brand tires, used vehicle inspection, wheel alignment, and towing in Denver.

On vehicle makes, the site sorts its work into two groups: "European and Imports", described as "Dealership-level service without the dealership price tag", and "Domestic and Trucks", described as "Reliable, heavy-duty service for the vehicles that power your life", under the heading "One Shop for All Your Vehicles." Thirteen manufacturer logos appear on the page, but no make is named anywhere in the text, so the specific brands the shop specialises in are not published and should not be assumed.

Astro Automotive's address and location is 65 S. Cherokee Street, Denver, Colorado 80223, in the Baker neighbourhood south of downtown Denver. The phone number is 303-722-2808. Hours and days of operation are listed as Monday to Fridays 7:30am - 5:30pm; no Saturday or Sunday hours are published, and no holiday schedule is published. To book an appointment or schedule service, customers call that number; the website also has a contact form and a "Schedule Your Service" link, but no online booking calendar or live availability is published.

The shop describes itself as centrally located for easy drop off and pick up. A free shuttle will take a customer home or to the office within a two mile radius of the shop, including downtown. Free loaner cars are available for large jobs and require a reservation and a signed agreement; elsewhere the site notes loaner vehicles are first come, first serve. The RTD light rail station is on Cherokee three blocks south of the shop. A waiting room is available for quick maintenance and repair jobs. For after-hours drop-off there are Night Drop envelopes and an "Early Bird/Night Owl" dropbox next to the office; the shop says it will call the following day to confirm it received the vehicle. The page states that "Most repairs are done the same day", but no turnaround time is published for any particular repair.

Astro Automotive publishes no prices, rates, fees or price ranges for any service anywhere on its website, and its coupons page currently displays no offers. Any price, cost, estimate or quote has to come from the shop directly, by phone on 303-722-2808 or by visiting 65 S. Cherokee Street in Denver during opening hours, Monday to Friday 7:30am - 5:30pm.

What the shop does publish is how it approaches pricing. Its mission page says Astro "gives you straight answers without a lot of 'tech talk' so you'll understand exactly what you are paying for", that "Astro will always give you an estimate before any work is done", that it will "explain the repairs in detail and only perform repairs that need to be done", and that its charges are "honest and reasonable". The page also says service writers take the time to explain needed repairs and to prioritise them, so the customer can make an educated decision about which repairs to do and on what timetable.

Astro Automotive's home page advertises a "12-Month / 12k Mile Warranty" and states under "Nationwide Warranty Peace of Mind" that "Most of our repairs are backed by a 12-month / 12,000-mile warranty" and "If something isn't right, we'll make it right - period." The page says most, not all, repairs are covered, and no exclusions, claim procedure, transfer rules or the name of any nationwide warranty administrator are published, so warranty terms beyond that headline should be confirmed with the shop.

The page lists "ASE Certified Technicians" as a credential. No individual technician names, certification numbers, licence numbers or other credentials are published. The shop describes itself as "Denver's Native Auto Experts Since 1972", with "50+ Years of Keeping Denver on the Road" and "over 125 years of combined experience" across the team. A Google review widget on the page reports "EXCELLENT Based on 196 reviews".

Astro Automotive handles engine performance, gas mileage, drivability problems and "check engine" lights, which it calls some of the most difficult issues to diagnose and resolve. The shop says it has the most current diagnostic equipment and information available, listing three different scanners, a five gas exhaust analyzer, a digital scope, and a smoke machine used to find vacuum and evaporative system leaks. It performs a computer scan plus other necessary tests so it can diagnose the drivability problem and estimate the correct repairs the first time.

On what a warning light means, the site explains that when the "check engine" or "service engine soon" light comes on, the vehicle's computer is asking for the engine to be checked by a trained technician, and that one or more trouble codes have been stored. It says those codes usually relate to engine performance - typically an engine misfire or a rich or lean fuel condition causing loss of power or excessive fuel use. Astro's technicians extract the codes and then run a series of tests to determine what repair or component replacement will correct the problem.

Astro Automotive offers a used vehicle inspection for people considering buying a used car, at 65 S. Cherokee Street in Denver. The shop describes a thorough inspection covering 50+ areas of the vehicle plus a test drive. It then lists any areas of concern and gives the buyer an idea of what might be needed and the cost should they go ahead with the purchase, and it says it will flag any expensive or dangerous problems so the buyer can make an informed decision.

Areas listed in the 50 point inspection: fluid leaks, cooling system, belts and hoses, maintenance items, condition of fluids, steering linkage, suspension, tires and tire wear including alignment wear, brakes, accessories, exhaust, drivability, road test, general overall condition of the vehicle, and a computer scan to verify the computer is working properly.

These are things people ask Astro Automotive that its published information does not yet cover.

• prices
• availability
• warranty terms beyond 12 month / 12,000 mile
• repair timelines or turnaround for a job
• which vehicle makes the shop specialises in
• emissions testing or state inspection services
• financing terms, rates or approval
• technician licences or certification numbers