Arista Networks

Arista Networks builds networking hardware and software. The company describes itself as an industry leader in data-driven, client to cloud networking for large data center/AI, campus and routing environments. What it sells are Ethernet switches, routers, campus and Wi-Fi equipment, SD-WAN and edge devices, and the network software that runs and manages them.

The core software is the Arista Extensible Operating System (EOS), described on arista.com as the core of Arista cloud networking solutions for next-generation data centers and cloud networks. EOS is a fully programmable, modular, Linux-based network operating system that runs a single binary software image across the Arista switching family, with programmatic control through eAPI JSON-based RPC, OpenConfig, and Python and Go on-box scripting. CloudVision is Arista's platform for cloud automation and visibility, and CloudVision Universal Network Observability (CV UNO) is published alongside it.

Arista Networks' corporate headquarters is located at 5453 Great America Parkway, Santa Clara, CA 95054, in the San Jose / Santa Clara area of California. The main phone number for that address is +1-408-547-5500 and the fax is +1-408-538-8920. General enquiries go to info@arista.com, and there is a contact form at arista.com/en/company/contact-us.

Other published Arista locations include the Ireland international headquarters at 3130 Atlantic Avenue, Westpark Business Campus, Shannon, Co. Clare, Ireland; an R&D office at 9200 Glenlyon Pkwy, Unit 300, Burnaby, British Columbia, Canada V5J 5J8; an R&D and sales office at 1390 Market Street, Suite 800, San Francisco, CA 94102; an R&D office at 10 Tara Boulevard, Nashua, NH 03062; an India R&D office at Global Tech Park, Marathahalli Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bangalore 560103; and an APAC administrative office at 9 Temasek Boulevard, #29-01, Suntec Tower Two, Singapore 038989. The contact page also lists offices in Austin, Nashua, North Carolina, Vancouver, Chennai, Pune, Sydney, Dublin, Korea and Colorado, and regional sales contacts for North America, Latin America, Europe/Middle East/Africa, Asia-Pacific, Japan, Korea and China.

Beyond switches, Arista publishes a software, security and observability portfolio. EOS, the Arista Extensible Operating System, uses a multi-process state sharing architecture (SysDB) that separates state information and packet forwarding from protocol processing and application logic, and it runs as one binary image across the switching family. CloudVision is the platform for cloud automation and visibility, used for segmentation, automation, telemetry, provisioning and troubleshooting, with CloudVision Universal Network Observability (CV UNO) listed as part of the family, and CloudVision CUE for Cognitive Wi-Fi management.

Security products listed on arista.com are Network Access Control, Multi-Domain Segmentation (MSS), Arista NDR for network detection and response, Wireless Intrusion Prevention System, and Edge Threat Management. Network observability is covered by the DANZ Monitoring Fabric, described as a controller-driven visibility fabric delivering multi-tenant monitoring for context-driven network observability. Multi-Cloud Director is published for multi-cloud networking.

Arista publishes its platforms as numbered series. Data center and routing families listed on arista.com include the 7800R Series, 7700R Series, 7500R Series, 7300X Series, 7280R Series, 7200R Series, 7130 Series, 7060X Series, 7050X Series, 7020R Series and 7010X Series, with current generations such as the 7800R4, 7700R4, 7500R3, 7388X5, 7368X4, 7358X4, 7300X3, 7280R4, 7280R3, 7060XE7, 7060X6, 7060X5, 7050X4, 7050X3, 7020R4 and 7010X.

Campus switching is the 700 Series, covering the 750 Series modular platform and the 722XPM, 720XPM, 720XP, 720D, 710HXP, 710XP and 710P fixed switches. Wireless is published as Cognitive Wi-Fi, with Wi-Fi 7, Wi-Fi 6E and Wi-Fi 6 access point series. SD-WAN and edge routing covers the VeloCloud 7x0 Series Virtual Edge and the 4100 and 5100 Series. The site also groups platforms by role and speed: R-Series and X-Series spine and leaf, hyperscale data center, cloud-grade routing, programmable 7130, plus 800G, 400G and flexible 10G and 1G leaf categories. Transceivers and cables are a separate product area.

Arista's support offering is called A-Care, delivered by the Arista Technical Assistance Center (TAC). The A-Care data sheet states that support is available on a 24x7x365 basis, that TAC engineers are full-time Arista employees with no outsourced support, and that assistance is reachable by email, phone or the Arista Support Portal. Multilingual support is offered. Published components are Global TAC Support, Advanced Hardware Replacement, Software Resources, and paid value-added services such as AVD support, a Customer Success Lead and custom TAC training.

Advance hardware replacement is sold at several service levels: 2-Hour, where a replacement unit is delivered within two hours of RMA approval; 4-Hour; Next Business Day; and Return-to-Base, where replacements ship by ground or economy service and the customer returns the defective unit to the local in-country depot at their own cost. Onsite service, where an Arista engineer installs the replacement and manages RMA logistics, is available with the Next Business Day and 4-Hour levels. Every level includes unlimited 24x7 TAC access, software downloads, online case management and Arista Community Central.

Arista sells to organisations, not consumers. The company describes its customers as cloud titans, large global enterprises, financial services firms and specialty cloud service providers, and it publishes solution pages aimed at data centre and AI operators, campus and workspace networks, electronic trading, federal government, hybrid cloud, IP storage and big data, media and entertainment, and service provider routing.

Buying is indirect. Arista's reseller programme is the Channels NOW! Partner Program, and the site states that all new partners are on-boarded as Authorized and operate under InDirect-Supply arrangements with Arista Distributors. The programme has three levels: Authorized, Elite, and ElitePlus, which is invitation-only for global solution providers. SD-WAN managed service providers use the equivalent Authorized MSP, Elite MSP and ElitePlus MSP tiers, previously called Registered, Premier and Pinnacle. There are also technology partners and OEM/SI partners for the Converged Cloud Fabric product.

These are things people ask Arista Networks that its published information does not yet cover.

• prices
• availability
• lead times or shipping dates
• warranty terms or coverage details
• support response times or sla commitments
• product specifications or performance numbers
• partner or distributor names for a region
• contract, licensing or discount terms