# Appther > Official Appther business agent. Appther is an AI product engineering company in the USA. We build custom AI agents, ML models and RAG pipelines into your… ## Ask it a question Appther answers for itself at https://api.hailera.com/mcp/appther. A client that speaks MCP can connect to that address; the tool is ask_appther and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Appther About Appther Appther Technologies was founded in 2018 by engineers who wanted to make professional software development accessible to businesses of different sizes. The company began with mobile apps and custom software and later established dedicated AI Agent, Generative AI, and MLOps practices. Appther describes itself as headquartered in Noida, India, with engineering teams and representative offices in the USA, Canada, and Australia. Its listed offices are: - United States: 2440 Cerritos Ave, Signal Hill, CA 90755; +1 (562) 263-7567; sales@appther.com - India: 20, First Floor, Logix Infotech Park, D-5, Sector 59, Noida, UP 201301; +91 9911432288 - Canada: 2675 Chemin Bedford #03, Montreal, QC H3S 1G2 - Australia: 28 Marine Parade, Southport QLD 4215, Australia The company states that it has 50+ engineers, serves clients across 12+ countries, and holds ISO 9001:2015 certification. Working Principles Appther highlights 100% project delivery, enterprise-grade quality, AI built into the core, client-success focus, speed without shortcuts, and total transparency. Its stated practices include code review, automated testing, security-first design, two-week sprint cycles, weekly updates, live project dashboards, and direct access to the development team. Founder and CEO Vipin Pachauri has more than 15 years of experience building AI products, mobile platforms, and enterprise software. He personally oversees major client engagements. Source: https://appther.com ## What Appther does Production AI Agents Appther builds agentic systems that plan tasks, call business tools, and complete workflows, with human approval for actions that spend money or cannot be undone. AI agent projects are scoped as pilots so the system can be tested on the client's own data before a larger platform is approved. Agent Types - Customer support agents: Resolve tickets, look up orders, process refunds and returns through APIs, and escalate to humans with context. - Sales and SDR agents: Qualify inbound leads, research accounts, draft follow-ups, and write to Salesforce or HubSpot. - Back-office and finance agents: Capture and code invoices, perform three-way matching, reconcile ERP and bank feeds, and enforce approval thresholds. - Research and reporting agents: Conduct cited research, prepare market and account briefs, and deliver recurring reports using warehouse data. - Operations and workflow agents: Handle triage, routing, scheduling, dispatch, cross-system updates, retries, and rollback. - Multi-agent systems: Use planners, specialist agents, shared state, budget limits, and deterministic handoffs. Engineering Controls Agent builds can include tool and API integration, multi-step planning, grounded retrieval with citations, run tracing, audit dashboards, PII redaction, scoped credentials, role-based access, escalation rules, agent versioning, document and vision understanding, and cost and latency analytics. Appther uses controls such as allow-listed tools, typed arguments, step and token caps, approval gates, per-agent identities, encrypted transport, network segmentation, and evaluation sets for measuring changes. Deployment options include public cloud, private cloud, and open-weight models in a client's own region or environment. AI Product Engineering Appther is an AI-first software development and product engineering company founded in 2018. It partners with enterprises and growth-stage teams to build custom AI agents, machine learning models, RAG pipelines, intelligent platforms, mobile apps, web applications, and enterprise software. Appther works from first prototype through production scale and has delivered more than 200 projects for clients across 12+ countries. Its engineering teams build products for industries including healthcare, finance, logistics, retail, education, manufacturing, agriculture, real estate, travel, and food service. Core Services - AI strategy, automation, generative AI, chatbots, voice agents, predictive analytics, computer vision, data intelligence, and AI integration - iOS, Android, and cross-platform mobile app development - Web development using technologies including React, Angular, Node.js, and Laravel - Enterprise ERP, CRM, and workflow software - IoT products, connected devices, and factory monitoring - UI/UX design - Odoo implementation, customization, integration, and support Appther also provides product scaling, analytics, performance optimization, feature development, and ongoing support after launch. Source: https://appther.com ## Where Appther works Lists Bedford, Cerritos, and Enterprise as a location. Names United States as a service area. Areas beyond these are not published. ## How Appther works with clients Development Process Appther follows a milestone-driven process with a roadmap, documented success metrics, and a fixed-price proposal before development begins. - Discovery and strategy — weeks 1–2: Appther reviews goals, users, and constraints, then produces a prioritized roadmap, agreed success metrics, and a fixed-price proposal. - Design and prototype — weeks 2–4: The team creates clickable core flows and a design system, with user testing before production development. - Build and iterate — weeks 4–10: Engineers work in short sprints, provide live demos every two weeks, maintain staging access, and use CI/CD and code review. - Test and launch — weeks 10–12: The team performs functional testing, device coverage, load and security reviews, store submission, and go-live activities. - Scale and support — ongoing: Appther provides monitoring, incident response, performance and cost reviews, and roadmap sprints for new features. A focused MVP typically ships in 8–14 weeks. A full-featured enterprise product typically takes 16–28 weeks, depending on complexity, integrations, and compliance requirements. Appther also offers staff augmentation, including individual engineers or dedicated squads of up to 15 engineers. Pricing and Support AI agent pilots are advertised as fixed-price projects starting at $4,900, with a typical pilot live in three weeks. General software and AI projects are quoted at a fixed price against a written scope after a discovery call. The stated payment structure is a 10% advance to start, with the balance tied to milestones. Every engagement includes a 90-day bug-fix warranty after final delivery and sign-off for reproducible defects against the agreed specification. Separate support agreements cover monitoring, performance work, and feature iterations. AI products may also receive model retraining as new data accumulates. All intellectual property created for a project transfers to the client after payments due under the statement of work are received. Appther signs NDAs before discussions begin and works under confidentiality terms throughout. Source: https://appther.com