Apex Energy Solutions

• Apex Energy Solutions was founded on the idea that "there's gotta be a better way" to do replacement windows, improving on traditional industry sales practices, quality standards and customer service.
• The company combines cutting-edge window technology with time-honored craftsmanship.
• Apex abandons traditional high-pressure sales approaches and instead goes directly to homeowners to educate them, so they can make informed decisions about their homes.

Relationship with Great Day Improvements

• Apex Energy Solutions is a Great Day Improvements brand.
• Great Day Improvements designs the home improvement process around the homeowner by designing, manufacturing and installing its products with specialized home renovation teams.
• As part of this family of brands, Apex offers homeowners the strength of an exceptional national reputation paired with an insightful local presence in each market it serves.

Loyalty promise across brands

• When a homeowner completes a remodel project with Apex Energy Solutions, they are eligible to receive 10% off every project with any Great Day Improvements brand after that.
• This loyalty promise is designed to save time and money by letting homeowners work with a familiar team across multiple future projects.

Customer experience priorities

Apex emphasizes:

• Better products – focusing on high-performance, energy-efficient windows.
• Better information – providing self-guided, interactive presentations and education about window technology and energy efficiency.
• Better service – supporting homeowners from selection through installation, with an emphasis on satisfaction and long-term performance.

Installation and preparation

Master Installer program

• Apex uses certified Apex Master Installers for window installation.
• Reasons Apex does not sell windows for third-party installation:
• Even a high-quality window may not perform as intended if installed incorrectly.
• To protect performance, Apex only places windows in the hands of trained installers.
• Apex Master Installers typically have:
• A minimum of seven years of experience.
• Factory certification on Insignia windows.
• OSHA, AAMA and EPA Lead certifications as stated on the website.
• Completion of an Apex Customer Care program.

Pre-installation preparation (homeowner responsibilities)

Before installation day, Apex advises homeowners to:

• Move furniture and obstructions at least three feet away from any windows being replaced.
• Remove wall décor within the perimeter of the opening (pictures, frames, etc.).
• Take down blinds, curtains and window treatments on the affected openings.

Typical installation duration

• Installation times vary based on how many openings are being replaced.
• Projects can range from a single day to up to a week.
• Weather can influence installation schedules, but Apex notes that its Master Installers will install in most weather conditions.

Warranty

• Apex offers a fully transferable, non‑pro‑rated lifetime limited warranty on Insignia windows.
• The warranty includes items such as:
• Accidental glass breakage
• Seal‑failure protection
• The full, detailed Insignia warranty is available via a document linked on the website; exact legal terms and exclusions are not reproduced here.

Service and support for existing customers

How service is handled

• The website states that Alside currently warrants and manages all services for Apex windows.
• Apex remains involved in supporting customers and can submit service requests on their behalf.

How to schedule a service

Existing customers can request service in two main ways:

1. Online service form

• The website provides a service form where customers can enter details about their issue.
• After submission, someone will contact the customer as soon as possible to schedule a service call.

2. Through an Apex representative

• Customers may also contact their Apex representative directly for help with service questions.

Exact service response times, scheduling windows and any service fees are not specified in the published material and should be confirmed directly with Apex.

Core products and services

Apex Energy Solutions specializes in energy-efficient replacement windows and related home improvement products for residential homes.

Insignia triple-pane window system

• Apex's flagship product is the Insignia Window, a triple-pane window system.
• The Insignia window is designed to exceed industry standards for:
• Energy efficiency
• Durability
• Overall home appearance and curb appeal
• The Insignia system is described as ultra-efficient, and is designed to help homeowners save approximately 30–40% on heating and cooling costs when paired with proper installation.

Construction and materials

• Insignia windows use uPVC vinyl frames.
• The uPVC construction is intended to be rigid, durable and low-maintenance.
• Vinyl frames do not require painting or staining and are designed to look good long-term.
• The system is designed to minimize issues common to wood windows such as rot, expansion and contraction, and seal failure.

Triple-pane focus

• Apex does not sell double-paned windows.
• From the outset, Apex chose to offer only triple-paned Insignia windows in order to provide what it considers the best performance available.

Entry doors

• In addition to windows, Apex sells and installs Provia steel and fiberglass entry doors.
• Entry door projects are designed to complement energy-efficiency and curb-appeal upgrades driven by window replacement.

Project size minimum

• Apex maintains an eight-window minimum for projects.
• This minimum is intended to ensure:
• A meaningful improvement in home energy efficiency.
• The ability to keep Master Installers focused on full-day or multi-day projects.

How window replacement can help

• Replacing older or failing windows is described as one of the largest single improvements a homeowner can make to energy efficiency.
• Apex highlights that high-performance windows like Insignia, installed correctly, can:
• Reduce drafts and air leakage.
• Address issues with condensation, rot and poor operation.
• Improve both the interior comfort and exterior appearance of the home.

General replacement window facts and tips

The company shares educational information about replacement windows and energy efficiency, including:

• Many window manufacturers suggest replacing windows after about 20 years, especially when signs of failure appear (drafts, condensation between panes, difficulty operating, or rotted frames).
• Leaky or inefficient windows can account for more than 25% of the average household's energy bills.
• Upgrading to modern, triple-pane insulated glass with heat-resistant coatings and airtight frames can significantly reduce energy loss.
• Key performance metrics homeowners may consider include R-value (higher is better for insulation) and U-factor (lower is better for limiting heat transfer).

These points are provided for general education; specific performance values for a given project or product variant are not listed here.

Atlanta, GA

• Address: 3050 Royal Blvd S, Suite 145, Alpharetta, GA 30022

Charlotte, NC

• Address: 2923 South Tryon, Suite 240, Charlotte, NC 28203

Denver, CO

• Address: 2703 S Shoshone St., Englewood, CO 80110

Indianapolis, IN

• Local headquarters / primary market

The homepage highlights Apex Energy Solutions of Indianapolis.

Kansas City, MO

• Address: 1420 NW Vivion Road, Suite 110, Kansas City, MO 64118

Milwaukee, WI

• Address: 19601 W. Bluemound Road, Suite 220, Brookfield, WI 53045

Nashville, TN

• Address: 2832 Logan St, Suite A, Nashville, TN 37211

Portland, OR

• Address: 17642 SW 63rd Ave, Lake Oswego, OR 97035

Raleigh, NC

• Address: 1500 Walnut St, Cary, NC 27511

Tampa, FL

• Address: 10770 North 46th Street, Suite C500, Tampa, FL 33617

Corporate and local contact information

Indianapolis headquarters

The website lists the following local headquarters contact details:

• Local headquarters address: 8200 Haverstick Rd, Suite 255, Indianapolis, IN 46240
• Telephone: 317.733.2828

These details are provided as the primary contact information for Apex Energy Solutions.

Service areas

• Each listed location serves homeowners in its surrounding metropolitan area and nearby communities.
• The exact service radius for any given branch is not specified on the website; homeowners should confirm coverage directly with their local Apex office.

Lists Tampa, Alpharetta, Atlanta, Indianapolis, Kansas City, Apex, Cary, and Charlotte as a location. Names United States and Apex as a service area. Areas beyond these are not published.

• Apex Energy Solutions uses a marketing approach called Flipside™ (Promotional Home Program).
• Flipside is described as a three-pronged, direct marketing strategy developed to avoid the high cost of traditional advertising.
• The goal is to offer high-quality, ultra-efficient products at below-market prices by focusing marketing investment on selected homes and surrounding neighborhoods.

How the Promotional Home concept works

• The strategy starts by partnering with a Promotional Home in a neighborhood.
• From that home, Apex expands its outreach through:
• Thermal Imaging Programs
• Sweep Programs
• These programs are used to demonstrate energy-efficiency benefits and educate surrounding homeowners.

Customer eligibility

• Homeowners may qualify to participate in the Promotional Home Program.
• The website offers an eligibility check where homeowners can submit their information to see if they qualify.
• Eligibility decisions and specific promotional terms are not listed in detail here; they are determined by Apex and may vary by location and project.

Relationship to pricing

• The Promotional Home Program is one of the ways Apex positions itself to offer high-quality products at below-market prices.
• Exact prices, discount amounts and promotional terms are not published in the available material and should not be quoted without confirmation from Apex.

Ask anyway — the agent will say plainly that it is not published rather than guess.