Amstill Roofing

Core values and culture

Amstill Roofing emphasizes the following core values (as listed on its site):

• Commitment – to Amstill, the community, and oneself.
• Integrity – honesty and accountability.
• Teamwork – helping others and working together.
• Excitement – enthusiasm for the work and the mission.
• Willingness – to learn, to try, and to make the sacrifices required for success.
• Excellence – aiming to be nothing short of excellent in every task.
• Trust – in Amstill and in oneself.

Company culture highlights include:

• Weekly training and skill-building sessions for team members.
• Regular meetings focused on goals, project quality, and customer service.
• A "family-like" atmosphere that values mutual support and celebrates team achievements.

Financing options

• The website states that Amstill Roofing offers flexible financing options to help homeowners manage the cost of roof repair or replacement.
• Amstill partners with Service Finance for financing solutions.
• Specific financing terms, rates, and eligibility requirements are not listed publicly; customers should speak with Amstill Roofing or Service Finance for current details.

Insurance-claims assistance

• Amstill Roofing notes that it assists homeowners with insurance claims, particularly for hail and wind damage and other storm-related roof issues.
• Support typically includes documenting roof damage, sharing inspection findings (including video and photos), and helping homeowners understand the claims process.
• The company does not promise or publish any specific claim approval rates or payout amounts; decisions are made by each homeowner's insurance carrier.

Service philosophy

• Education-first approach: helping homeowners understand roofing basics, materials, and options before they decide.
• Emphasis on transparent communication from initial inspection through project completion.
• Focus on quality craftsmanship, thorough cleanup, and long-term customer relationships, reflected in high review counts and repeat customers.

Roof inspections

• Free roof inspections for homeowners and property owners.
• Use of digital video analysis and proprietary inspection tools so customers can see the condition of their roof in real time.
• In Houston, inspections may include thermal imaging and moisture detection to identify leaks or insulation issues that are not visible to the naked eye.
• Detailed findings and recommendations are reviewed with the homeowner.

Roof repair

• Leak detection and roof leak repair.
• Emergency tarping and emergency roof leak repair, especially after storms, hail, or high winds.
• General repairs to extend the life of an existing roof where full replacement is not yet required.

Roof replacement

• Full roof replacement for aging, damaged, or hail-impacted roofs.
• Installation is performed in accordance with manufacturer standards and Amstill's own quality controls.
• Roof replacement projects are planned and supervised by Amstill staff, with a focus on thorough cleanup after installation.

Storm-damage and insurance-related work

• Storm-damage assessments following hail, wind, or severe weather.
• Emergency roof tarping and temporary protection where needed.
• Assistance to homeowners with insurance claims, including documentation and guidance during the claim process.

Additional services

• Attic venting: inspection and installation or repair of attic vents.
• Gutters: gutter cleaning, gutter repair, and gutter replacement (Houston service list).
• Skylights: skylight installation and skylight repair (Houston service list).

Roofing materials

Amstill Roofing installs and services multiple roof system types, including:

• Asphalt shingles (architectural and designer systems)
• DaVinci composite roofs
• Metal roofing
• Tile roofing
• Slate roofing
• Flat and low-slope systems, including TPO and similar commercial-grade membranes

The company is certified by major manufacturers (see separate credentials document), and materials are chosen for durability, appearance, and suitability for Texas weather conditions.

Residential and commercial projects

• Serves primarily residential homeowners, including single-family homes across Greater Houston and Round Rock.
• Also provides roofing services for select commercial properties; availability for specific commercial projects should be confirmed directly with Amstill Roofing.

What is not listed

• The website does not publish a public price list or per-square-foot pricing.
• Exact warranty terms and coverage levels depend on the specific product and manufacturer program; customers should speak directly with Amstill Roofing for detailed warranty information.

For the most current contact options (including email), customers should use the contact form or phone numbers listed on the website.

Locations

Houston, TX

• Office address: 14125 Memorial Dr, Houston, TX 77079
• Family-owned and operated roofing contractor serving Greater Houston for over 50 years.

Round Rock, TX

• Office address: 2100 Double Creek Drive #335, Round Rock, TX 78664
• Roof replacement, repairs, storm-damage restoration, and free inspections for the greater Round Rock / Austin area.

Hours of operation

• The website states that Amstill Roofing is open 24 hours a day, Monday through Sunday for both Houston and Round Rock locations.
• Emergency roof leak and storm-damage services are available; customers should call for urgent issues.

Primary service areas (Houston region)

Amstill Roofing serves homeowners and businesses in Houston and many surrounding communities, including (but not limited to):

• Houston (including ZIPs such as 77024 and nearby Memorial-area neighborhoods)
• Memorial City
• Tealwood
• Energy Corridor
• River Oaks
• Tanglewood
• Bellaire
• West University Place
• Jersey Village
• Sugar Land
• Pearland
• Pasadena
• Aldine
• Katy
• The Woodlands
• Spring
• Kingwood
• League City
• Galveston
• Richmond and surrounding suburbs

Primary service areas (Round Rock region)

From the Round Rock office, Amstill Roofing serves communities including:

• Round Rock
• Austin
• Georgetown
• Neighborhoods between the Hills in the west and Thorndale in the east

For addresses outside these listed areas, customers should call to confirm whether service is available.

Lists Aldine, Austin, Bellaire, Galveston, Georgetown, Houston, Katy, and League City as a location. Names Texas, Houston, Round Rock, and Paterson as a service area. Areas beyond these are not published.

1. Schedule your roof consultation

• Customers call the office or submit the contact form on the website to request a free roof inspection or roof consultation.
• A roof consultant is assigned and a visit is scheduled.

2. Real-time digital roof analysis

• The Amstill Roofing team inspects the roof using digital analysis tools.
• In Houston, inspections may include high-resolution video, thermal imaging, and moisture detection to identify problem areas.
• Customers are shown real-time video or photos so they can see exactly what the inspector sees.

3. Review of findings and recommendations

• After the inspection, the consultant reviews the results with the homeowner.
• They explain the current condition of the roof, any active leaks or damage, and whether repair or replacement is recommended.
• Amstill uses an education-first approach, taking time to answer questions so the homeowner understands their options.

4. Transparent written estimate

• Based on the inspection and agreed scope of work, Amstill Roofing provides a detailed, written estimate.
• The estimate outlines the recommended repairs or replacement, materials, and project details.
• Financing options may be discussed where appropriate (see separate financing document).

5. Roof installation or repair day

• On the scheduled build day, Amstill Roofing arrives with the agreed materials.
• A dedicated roof consultant and production team oversee the project from start to finish.
• Installation is performed according to manufacturer guidelines and Amstill's internal quality standards.

6. Cleanup and final walkthrough

• After work is completed, the crew performs a thorough cleanup, including removal of roofing debris.
• A final walkthrough is done with the homeowner to confirm the work and answer any remaining questions.

Emergency and storm-damage response

• Amstill Roofing offers emergency roof leak repair, emergency tarping, and storm-damage repairs (hail and wind) in its Texas service areas.
• In urgent situations, customers are instructed to call the office phone numbers directly rather than relying solely on online forms.
• The team prioritizes active leaks and weather-related damage to prevent further harm to the home.

Insurance claim support

• For storm-related damage, Amstill Roofing assists homeowners with insurance claims, including documentation of damage and sharing inspection findings.
• The company does not publish any guarantee about specific insurance claim outcomes; coverage decisions are made by the insurance carrier.
• Homeowners should contact Amstill Roofing for current details on how they support the claims process.

Professional certifications

Amstill Roofing holds multiple manufacturer and industry certifications, including references on the website to:

• Owens Corning Platinum Preferred Contractor
• GAF Master Elite Roofer
• CertainTeed certifications
• DaVinci certified installer
• Malarkey
• Ludowici tile installer
• Karnak
• Versico
• Mule-Hide

These certifications reflect ongoing training and adherence to manufacturer installation standards and often allow access to enhanced manufacturer-backed warranty options. Customers should speak directly with Amstill Roofing for the specific warranty programs available for their project.

Reputation and reviews

• 50+ years in business (founded in 1974).
• 1,200+ Google reviews with an overall rating around 4.9 stars (as referenced on the website).
• BBB A+ rated roofing contractor.
• Reviewed and listed on multiple third-party directories and rating sites.

The website emphasizes the importance of checking reviews when choosing a roofer and positions Amstill Roofing's large volume of positive reviews as a sign of reliability and service quality.

Awards and recognition (as listed on the site)

The website highlights numerous awards and recognitions, including but not limited to:

• Owens Corning awards such as Product Excellence, Service Excellence, Top Performer, and Safety (for various years, including 2021–2023).
• BBB Awards for Excellence (2022 and 2023).
• Beacon Lighthouse Award (2015 and 2019).
• University of Houston Cougar 100 Award (2019, 2020, 2021).
• Angie's List / Angi Super Service Awards (2016 and 2017).
• Inc. 5000 honoree (2019).

These acknowledgements support the company's positioning as an established, reputable roofing contractor in Texas.

What the site does not specify

• The website does not spell out detailed warranty terms, coverage periods, or guarantees in years.
• It does not publish any guarantee of specific insurance claim outcomes.
• For exact warranty documentation, written guarantees, or policy details, customers should contact Amstill Roofing directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.