Altura Mental Health

Altura Mental Health provides outpatient mental health and substance use services in San Diego, California. Its website alturamentalhealth.com now redirects to solarahealthcare.com, where the Altura Mental Health name is used throughout. The services listed are an Intensive Outpatient Program (IOP), a Virtual Intensive Outpatient Program (VIOP), a Partial Hospitalization Program (PHP), an adolescent program, supportive housing for adults, individual, family and group therapy, and art and music therapy. The conditions the site says it treats are ADHD, anxiety disorders, bipolar disorder, depression, eating disorders, gender and sexuality-related disorders, obsessive-compulsive disorder, personality disorders, schizophrenia, substance use disorders, suicidal thoughts, and trauma. Named therapeutic methods include Acceptance and Commitment Therapy (ACT), Attachment Based Family Therapy (ABFT), Cognitive Behavioral Therapy (CBT), Compassion Focused Therapy (CFT), Dialectical Behavior Therapy (DBT), Emotionally Focused Therapy (EFT) and Mindfulness-Based Stress Reduction (MBSR). The site states that Altura Mental Health is accredited by The Joint Commission. The phone numbers published are (619) 350-0077 and (844) 600-9747, and the address given is 1539 Garnet Ave, San Diego, CA 92109. The published hours on the home page are Monday to Friday 10AM to 8PM, with Saturday and Sunday closed. No price, prices, pricing, rates or fees for any program are published on the site. Anyone asking about cost, a quote, an estimate, current hours, or how to book an appointment should contact the phone numbers above. No crisis line and no statement that the service is not for emergencies appears on any page read, so the site does not establish whether Altura handles emergencies or crisis calls. Whether a particular program suits a particular person is not something the website states.

Altura Mental Health is located in San Diego, California. The address published on the locations page is 1539 Garnet Ave, San Diego, CA 92109, with a second San Diego address at 1321 Garnet Avenue, San Diego, CA 92109. The contact page also publishes an address at 316 Central Ave, Great Falls, MT 59401. The locations page states that in-person programs are offered in California and Montana. For areas served beyond those sites, the virtual intensive outpatient program page states only that the virtual IOP is available to individuals across different states and asks people to contact the service to verify specific eligibility based on their location; no list of states is published, so eligibility outside California and Montana must be confirmed by phone. Published hours differ between pages: the locations page gives Monday to Friday 10AM to 8PM for 1539 Garnet Ave, and Monday to Friday 9AM to 7PM with Saturday and Sunday 9AM to 4PM for 1321 Garnet Avenue, while the contact page gives Monday to Friday 9AM to 7PM, Saturday 9AM to 4PM and Sunday 9AM to 4PM. Because the published hours are inconsistent, callers should confirm when a location is open before travelling. The phone numbers published for these locations are (619) 350-0077, (619) 614-8694 and (844) 600-9747. No crisis line, after-hours number, or statement that the service is not for emergencies is published for any location.

Lists Frederick, Stratford, San Diego, Anthem, Great Falls, and Central as a location. Names California, Montana, and San Diego as a service area. Areas beyond these are not published.

No prices, rates or fees are published anywhere on the site, so there is no price list, no per-session cost and no program total to quote. The insurance page names carriers it says are accepted: Aetna, Anthem Blue Cross, Blue Shield of California, Cigna, Health Net, Molina Healthcare, Oscar Health, Scripps Health Plan, Sharp Health Plan, Tricare, TriWest, United Healthcare, Valley Health Plan and Western Health Advantage. Being listed is not the same as a given plan covering a given person, and the page does not state that any individual's treatment will be covered. Medicaid, Medi-Cal and Medicare are not mentioned on the page. On working out cost, the page states: before your first appointment, we will verify your insurance benefits to provide clarity on what services are covered and any potential out-of-pocket costs, and that they will explain what the plan covers including copayments, deductibles and coinsurance. It also states that detailed estimates for out-of-pocket costs are provided based on the insurance plan. Other payment options described are a sliding scale fee structure based on financial situation, flexible payment plans allowing treatment to be paid for over time, and financial assistance programs for those who qualify; the page does not publish the criteria or amounts for any of these. The way to get pricing, a quote or an estimate is to call (619) 350-0077 or (844) 600-9747 and have benefits verified.

Admissions begin with a phone call or an online inquiry. The page states that the journey with Altura Mental Health begins with a simple phone call or online inquiry, and that the admissions team is available to answer questions, discuss needs and provide information about the programs. The published phone numbers for booking are (619) 350-0077 and (844) 600-9747. The second step described is a comprehensive assessment, stated as a thorough assessment to understand the person's situation and needs. It has three parts: a care evaluation conducted by the clinical team to determine the most appropriate level of care; insurance verification, where the admissions team works with the insurance provider to verify benefits and discuss coverage options; and a personalised consultation about goals and how the programs can support recovery. The third step is admission and orientation. The page states that once the assessment is complete and insurance is verified, admission can often be facilitated within 24 hours; it does not publish current availability, so no start date or wait time should be promised. No online self-service booking or scheduling tool is published, and no appointment times are listed; scheduling is arranged through the admissions phone call. The page publishes no crisis line and no statement that the service is not for emergencies. Cost, prices and fees are not published and are discussed during insurance verification.

The Partial Hospitalization Program (PHP) is described as a structured outpatient treatment program offering multiple modalities of intensive group and individual therapy, treatment planning, medication management, and ancillary services. The page states PHP runs 5 days per week for about 4 hours per day, typically over 12 weeks and individualised, with session times of 9AM to 11AM, 12PM to 4PM, or 5PM to 7PM. Listed components are individual therapy and psychiatric care, group therapy and family support, evidence-based therapies named as CBT, DBT and ACT, life skills workshops, and holistic wellness practices including mindfulness and expressive arts. The page describes PHP as serving adults and transitional age youth, and refers to a separate adolescent and teen facility at 1321 Garnet Ave in San Diego. On the difference between levels of care the page states that PHP is a more intensive level of care than IOP, involving more hours of therapy per week, typically 20 to 30 hours for PHP compared with 9 to 12 hours for IOP, and a more structured daily schedule. No price, pricing, cost, rates, fees, quote or estimate for PHP is published. No current availability or start date is published. No crisis line and no not-for-emergencies statement appears on the page. For cost, hours, or to book an appointment or assessment, the published contact phone numbers are (619) 350-0077 and (844) 600-9747.

The Intensive Outpatient Program (IOP) is described as a structured treatment program offering intensive therapy while allowing patients to live at home and maintain their daily responsibilities. The page states participants attend 3 to 5 days per week, with sessions of approximately 3 hours, and that the program typically runs 8 to 12 weeks, individualised based on progress. Session times listed are 9AM to 11AM, 12PM to 4PM, and 5PM to 7PM. The program is described as serving adults, adolescents and teens. The services included are individual therapy, group therapy, family therapy, and evidence-based treatments named as CBT, DBT and Motivational Interviewing, alongside holistic approaches such as mindfulness and nutrition counselling. The page positions IOP as care beyond traditional outpatient therapy for people who do not require inpatient hospitalisation. No price, pricing, cost, rates or fees for the IOP are published, and no estimate or quote figures appear anywhere on the site; cost is discussed by phone. The page does not publish current availability, a waitlist, or any statement about how soon a place can start. It does not publish a crisis line or a statement that the program is not for emergencies. To ask about cost, hours, a specific schedule, or to book an appointment or intake, the numbers published are (619) 350-0077 and (844) 600-9747. Whether IOP is the right level of care for an individual is determined by the clinical team, not stated on the website.