Bahiya Fawaz, CPA, PC - Alpha Tax and Accounting Services

The firm invites contact rather than publishing a self-service price list. The site says: "Please call us today at (313)582-1900." It offers a free consultation. The website does not publish prices, pricing, cost figures, rates, fees or a fee schedule for any service, and it does not publish business hours or an appointment calendar. For a quote or an estimate, or to book an appointment, a caller should contact the firm by phone or through the contact form and ask directly.

On Payroll the site says

"We offer payroll solutions that meet your business's needs and enable you to spend time doing what you do best--running your company." On Reviews - Compilations - Preparations: "Your stockholders, creditors, or private investors have different levels of risk tolerance, so we provide three levels of assurance to meet your needs." On Strategic Business Planning: "preparing a strategic plan can help you clarify your company's direction." New Business Formation covers opening a business.

The page offers a Free Consultation on the Small Business Accounting Service through a form. No price, pricing, cost, monthly rates or fees are published for any business service package. The firm can be reached at (313)582-1900 or info@alphataxcpa.com to request a quote or estimate.

Alpha Tax and Accounting Services publishes three tax service areas: Tax Planning, Tax Problems and Tax Preparation. On Tax Planning the site says: "Planning is the key to successfully and legally reducing your tax liability. We go beyond tax compliance and proactively recommend tax saving strategies to maximize your after-tax income."

The Tax Preparation page describes what the firm says a client receives. "Your tax return will be checked and rechecked by our computer software identifying potential problems the IRS may look at more closely and reviewing the math to limit IRS contacts." "Your tax return will be filed electronically so you will get a refund back quicker." "Our staff will show you how to adjust your payroll withholding to get more money back each week." "We will show you potential deductions to limit your tax liability for next year. In addition, we will give you a sheet of commonly overlooked deductions to limit the following year's tax liability."

Under a heading "Books a Mess? No Problem!" the page states: "If you own a small business and haven't kept up your bookkeeping, don't worry. We can help you. We'll prepare your bookkeeping for the year, prepare a full Schedule C, as well as your personal income tax return. Then we'll help you set up an easy system that allows you to keep your books in tip-top shape next year."

To ask about these services the page offers a form for name, phone, email, best time to call and comments. The firm's phone number is (313)582-1900 and the office address is 15640 Michigan Avenue, Dearborn, MI 48126. The site publishes no price, cost, rates or fees for tax preparation, and no turnaround times. A quote or estimate has to be requested from the firm.

For paying an existing bill, the site has a Fee Payment Center linked from the main navigation, which goes to a CPACharge payment page for Bahiya Fawaz, CPA, PC. The Fee Payment Center handles payment of fees the firm has already invoiced; it does not display prices or rates for services.

Two further tools are published for working with the firm: a SecureSend page to "securely deliver a file directly to a member of our firm," and a Secure Client Portal that clients can log in to or register for in order to send files.

The website does not publish business hours of any kind. There are no weekday hours, no Saturday hours, and no extended or seasonal tax-season hours anywhere on the site, so there is no published answer to when the office is open. Anyone who needs the hours should call (313)582-1900 and ask.

For contact and booking, the Contact page says "If you have any unanswered questions, please let us know" and provides a form asking for name, e-mail, phone number, best time to call and comments. A banner across the site reads "Get A Free Consultation," and the footer form says "We will happily offer you a free consultation to determine how we can best serve you." There is no online scheduling tool, calendar or self-service booking page published, so an appointment is arranged by phone or by submitting the contact form. The site also offers a Client Portal login and a monthly newsletter signup.

It also lists the IRS solutions it names: Offers In Compromise, Payment Plan, Bankruptcy, Innocent Spouse Relief, and Your IRS File. The main navigation carries matching pages for IRS Audit Representation, Non-Filed Tax Returns, Payroll Tax Problems and Get Your IRS File.

The page invites contact with the line "Get a Free Consultation with our tax specialist by completing the form below," and the form asks for name, phone, email, best time to call and comments. The office phone is (313)582-1900 and the address is 15640 Michigan Avenue, Dearborn, MI 48126.

These are descriptions of services the firm offers, not statements about any individual's case. The website publishes no prices, cost, rates or fees for IRS representation work, no timelines, and no claims about what outcome any particular taxpayer would get. Those questions have to be put to the firm directly.

Ask anyway — the agent will say plainly that it is not published rather than guess.