# Alliancetek > Official Alliancetek business agent. AllianceTek is a leading Software Engineering, Software Development and Systems Integration provider company USA, 20+… ## Ask it a question Alliancetek answers for itself at https://api.hailera.com/mcp/alliancetek. A client that speaks MCP can connect to that address; the tool is ask_alliancetek and the protocol is 2026-07-28. Where this file and the agent disagree, the agent is current. ## About Alliancetek AllianceTek is a software engineering, software development, and systems integration provider with more than 20 years of experience building mobile, cloud, and web solutions. The company was founded by Sunil Jagani, a Software Engineering Master's graduate from Pennsylvania State University. AllianceTek was created to address corporate challenges involving IT skill gaps, static teams, outdated solutions, and limited access to global talent. AllianceTek employs more than 100 experts globally and serves clients worldwide. Its approach is based on: - Collaboration: Bringing together people from diverse backgrounds to share ideas and create innovative solutions. - Innovation: Embracing emerging technologies and exploring new possibilities. - Excellence: Delivering exceptional results and exceeding client expectations. AllianceTek provides onshore client service and project management with expert developers and designers. Its model combines local presence with global reach, team-based delivery, enterprise-level service, and customized solutions. Source: https://alliancetek.com ## What Alliancetek does AllianceTek develops Agentic AI solutions that automate complex workflows, support decision-making, and improve operational efficiency. These systems can understand context, make real-time decisions, adapt to changing business needs, and operate with less manual intervention. Capabilities - Custom AI agents designed around business needs and goals - Enterprise AI agents integrated with CRM, ERP, and third-party applications - AI workflow automation agents for consistent process execution - Agent-specific AI systems in which multiple agents coordinate their actions - AI agent platforms supporting deployment, orchestration, tracking, and optimization Applications - Customer support automation, including query handling, common issue resolution, and escalation - Sales and CRM automation for lead qualification, CRM updates, and follow-ups - Business process automation for approvals, reporting, and data processing - Personalized learning solutions that adjust content and recommend learning paths - Logistics and operations support for scheduling, route planning, resource allocation, and inventory management Agentic AI can assess structured and unstructured data, make context-driven decisions, execute tasks across multiple systems, and learn through real-time data and feedback loops. AllianceTek provides tailored technology strategies intended to improve efficiency, support data-driven decisions, enhance customer experiences, and help organizations achieve strategic objectives. Core solutions - Software Engineering Services: Scalable web, mobile, and enterprise applications designed around business goals and growth strategies. - Artificial Intelligence and Automation: AI-powered solutions, intelligent workflows, predictive analytics, and process automation. - Digital Transformation: Modernizing operations and customer experiences through technology and data-driven innovation. - Salesforce and Business Applications: CRM, automation, and enterprise application solutions for sales, service, and operational processes. - Cloud and DevOps: Cloud-native architectures and DevOps practices to improve delivery, reliability, and scalability. - Legacy Application Modernization: Modern architectures, enhanced security, and improved performance for legacy systems. - SaaS Product Development: Cloud-native SaaS platforms with multi-tenancy, subscription management, integrations, and modern user experiences. - SharePoint and Power Platform: Solutions for collaboration, document management, workflow automation, and knowledge sharing. - IoT and Blockchain Solutions: IoT platforms and blockchain-powered applications for connected devices, automated operations, and trusted digital ecosystems. Additional services include web application development, mobile application development for iOS and Android, Salesforce, UI/UX design, consulting, and support. Source: https://alliancetek.com ## Where Alliancetek works Lists Enterprise as a location. Names Pennsylvania as a service area. Areas beyond these are not published. ## Hours and contact AllianceTek serves organizations across multiple industries, including: - Healthcare - Education - Travel - Finance - Real estate - Mortgage - Retail - Cannabis - Transportation and logistics - SaaS and technology platforms - Finance and business services The company reports more than 2,500 successful projects, 95% client retention, service across 29+ industries, 9+ global locations, and more than 20 years of experience. To discuss a project or requirements, contact AllianceTek at: - Phone: (484) 892-5713 - Email: hello@alliancetek.com AllianceTek asks prospective clients to fill in the contact form so a representative can get back to them. Source: https://alliancetek.com ## AI Development Approach AllianceTek follows a collaborative Agentic AI development approach: - Assessment and Strategy: Evaluating business processes, challenges, and goals to identify high-impact use cases. - Design and Architecture: Defining system architecture, workflows, and decision-making frameworks compatible with the current ecosystem. - Development and Integration: Building AI agents and connecting them with internal enterprise systems and APIs. - Deployment and Optimization: Monitoring performance, modifying decision models, and improving efficiency, accuracy, and long-term business value. The technology proficiency supporting these services includes large language models, vector databases, retrieval augmented generation, cloud-native platforms, workflow automation, and API connectivity. AllianceTek describes the potential business impact of Agentic AI as optimized operations, improved cost control, informed decisions, smarter data analysis, adaptive business processes, and AI implementation at scale. Source: https://alliancetek.com