All Service Musical Electronics Repair

All Service Musical is owned and managed by Randy Morgan, who writes on the about page that the business has been under his ownership and management since it started in 1981 as KMA Electronics, standing for "Keeping Music Alive," and that he has personally been repairing electronics since the mid-seventies. The name was changed roughly 20 years ago to better reflect the work. The shop ran as a full retail storefront in Portland until July 2017; retail space cost and the lack of customer parking led to a move to a more affordable non-retail location outside the metro area and a shift in focus toward onsite service calls at the customer location. Bench repairs are still taken in, but pickups and drop offs are by appointment only and walk-ins cannot be accommodated. The site describes the business as serving Oregon and Western Washington for over 35 years, with a service area of roughly 100 miles in any direction from Portland, and it accepts shipped-in repairs from anywhere in the country. Questions can be sent to service@asmusic.org or asked by phone at 503-231-6552. The site does not publish technician certifications, licence numbers, trade association memberships, insurance details or any repair warranty terms, so those should be confirmed with the shop directly rather than assumed.

All Service Musical Electronics Repair has been providing quality service on all types of electronic musical and sound equipment since 1981. The website states the shop repairs new, used and vintage musical gear and that it is "factory authorized for most brands." Services listed cover Keyboards, Organs, Sound Systems, Intercoms, Soundboards and Mixers, Amplifiers (tube and solid state), Powered Speakers, Microphones and Wireless Systems, Jukeboxes, Stereo and Surround Sound Systems, DJ equipment, Tape Machines, Digital Multi-track and Cassette Recorders, Effects units, and Reel to Reels. Separate service pages cover keyboard repair, organ repair, sound and PA system repair, recording and studio gear, home stereo and console stereo repair, surround sound, jukebox repair, system setups, and what the site calls "odd repairs." Customer categories named on the site are musicians and DJs, houses of worship, commercial systems, public facilities, educational facilities and home systems. The site sums up its scope with the rule of thumb that "if you can plug it in and make music or sound with it then we probably work on it." Work is offered three ways: onsite service calls at the customer location, bench repair for local customers, and shipped-in repairs accepted from all over the country. The site says the service schedule is "generally pretty reasonable" and that rush service is available if a need is more urgent; it does not publish a turnaround time in days or weeks. To ask about a specific piece of gear, contact the shop by phone at 503-231-6552 or email service@asmusic.org.

Onsite service calls are described as the main thrust of the business: the shop travels to the customer location rather than the customer bringing gear in. Service calls are offered on items such as Keyboards, Digital Pianos, Organs (church, band and home), Sound Systems, Intercoms, Recorders, Amps, Home Stereos, Entertainment Systems, Jukeboxes and Commercial Sound Systems, for church, band, home or commercial customers. The service area for onsite calls is roughly 100 miles in any direction from Portland, and the site says customers can generally count on the shop being in their area at least every four to six weeks if not sooner, or immediately if necessary. Mileage sharing is available if a service call can be grouped with another in the same area. The page asks customers to give the shop a call for a quote and to schedule a service call; it does not publish an hourly rate, a trip charge, a mileage rate or any other cost for onsite work, so the price of a service call has to be quoted directly by the shop. The published bench and mail-in minimum charges are stated on the site as not applying to service calls. All work is by appointment and walk-ins cannot be accommodated. Contact for a quote and to schedule is 503-231-6552 or service@asmusic.org.

Lists Rolla, Allen, Marshall, Hammond, Lansing, Baldwin, Mesa, and Orange as a location. Names Oregon, Washington, Beaverton, Hillsboro, Portland, and Vancouver as a service area. Areas beyond these are not published.

All Service Musical Electronics Repair can be reached by phone at 503-231-6552 or by email at service@asmusic.org. The published hours are open 9-5 weekdays and 10-4 Saturdays. The mailing and shipping address is 33470 SW Chinook Plaza, PMB 154, Scappoose, Oregon 97056. The service area is described as roughly 100 miles in any direction from Portland, covering both Oregon and Washington, and the site names Portland, Beaverton, Hillsboro, Clackamas and Vancouver "and all points in between," as well as serving Oregon and Western Washington for over 35 years. Shipped-in repairs are accepted from all over the country. The business is mostly a service call and mail-in operation serving the greater Portland and Vancouver area, though bench repairs are accepted. The contact page states the shop is located in a non-retail complex behind a coded security gate, so customers with bench repairs are met just up the hill from the shop space, where there is ample parking; a Google Maps link to that parking and meeting area is provided on the page. Every service page repeats that all work is by appointment and that walk-ins cannot be accommodated, and that pickups and drop offs for bench repairs are by appointment only. To book or schedule an appointment, call or email using the phone number and address above. The site does not publish a separate physical street address for the workshop or any online booking form.

The site headline states "Factory Authorized for most brands," and the home page says the shop repairs new, used and vintage musical gear and is factory authorized for most brands. It does not name which specific manufacturers the shop holds factory authorization for, so authorized status for any one brand should be confirmed with the shop directly. The brands serviced page highlights Roland, Yamaha, Kawai, QSC, Kurzweil, Hammond, Suzuki, Rodgers, Sony, Toa, Baldwin and Korg, then gives a long alphabetical list described as "a fairly complete list of brands that we have repaired over the years," spanning musical, professional, commercial, stereo and jukebox names. That list includes Ampeg, Alesis, Allen and Heath, Allen Organ, Altec Lansing, Behringer, Bogen, Bose, Boss, Carvin, Casio, Crown, dbx, Denon, Digitech, Electro-Voice, Ensoniq, Fender, Fostex, Gallien-Krueger, Gibson, Hafler, Harman/Kardon, Hartke, JBL, Klipsch, Line 6, Mackie, Marantz, Marshall, McIntosh, Mesa Boogie, Nakamichi, Nord, Numark, Onkyo, Orange, Peavey, Pioneer, Polk Audio, Rane, Rhodes, Rock-Ola, Rotel, Seeburg, Sennheiser, Shure, Soundcraft, Studer, Tascam, TC Electronic, Teac, Technics and Telex among many others. The page states that a brand not appearing on the list does not mean it cannot or will not be repaired, and invites a call or email to 503-231-6552 or service@asmusic.org to find out.

The shop has been doing keyboard repair work since the early eighties and services all brands, makes and models of keyboards, digital pianos and organs, along with Leslie speakers. Popular keyboard brands named are Kawai, Roland, Yamaha, Kurzweil, Casio, Nord, Korg and Suzuki. The site says most units seen now are newer models from Roland, Yamaha, Korg, Kawai and Casio, while service continues on Kurzweil and the defunct Ensoniq, and on Fender Rhodes stage and suitcase pianos and Wurlitzer 200A electric pianos. Older Moog, Sequential Circuits and Arp keyboards are seen less often. The shop stocks schematics for hundreds of models and an inventory of spare parts. Keyboard contact problems are described in detail: symptoms include notes that do not sound, notes that sound at full velocity, and intermittent notes, and the remedies in order of preference are replacing the contact boards, replacing the contacts and cleaning the boards, or cleaning contacts and boards. On organs, the site says the most common faults are contact issues and, on older units, failed or out-of-tolerance capacitors, and it warns that parts for pre-1975 Hammond tone wheel organs can be hard to come by. Onsite service calls and rush service are offered for keyboards at homes, churches, schools, theatres, venues and businesses. Call 503-231-6552 for a quote. The shop does not buy, sell or accept free organs.

Repairs are accepted by mail from all over the country. The published process: fill out the repair form provided on the page (a fillable and a printable version are both linked), include it in the box, keep a copy, and email the shop a heads up that a repair is on the way. On receipt the shop emails a confirmation and an idea of when the unit is expected to be up on the bench. Customers are asked to pack and insure the shipment properly; if it is not packed per UPS guidelines there are additional charges for packing materials for the return shipment. A means of payment for the repair deposit, which is the minimum charge and applies toward the repair, must be provided: bank card details on the form, a check in the box, or an emailed invoice payable securely online. Cash should not be sent. No-charge factory warranty repairs require emailing the shop for authorization before shipping. The site publishes these minimum charges on non-warranty repairs, in dollars: Power Amplifiers 125.00; Guitar amplifiers 100.00 to 125.00; Effects and pedals 80.00; Microphones 80.00; Keyboards 125.00; Mixing boards 125.00; DJ equipment 80.00 to 125.00; Tape machines 80.00 to 125.00; Reel to Reels 175.00; Powered speakers 80.00 to 125.00; Home stereo gear 80.00 to 100.00. More unusual or complicated units may carry a higher minimum, described as rare. These minimums do not apply to service calls. No total repair prices, hourly labor rates or parts costs are published; call 503-231-6552 for an estimate.