AirMaster Heating and Cooling Specialists

The credentials and affiliations listed across the site are Authorized Carrier Factory Dealer, Mitsubishi Diamond Elite Dealer, SPAN Certified Installer, ACCA member, and BBB Accredited Business. The company was a Nextdoor Neighborhood Faves 2023 winner. The about page states a focus on creative heating and cooling solutions for historic homes.

The site does not publish a Pennsylvania contractor licence or registration number, insurance details, individual technician certifications beyond the leadership named above, or employee headcount. Anyone who needs licence or insurance verification should request it from the company at 215-284-7583.

Heating services listed are heating installation and heating repair and service, covering gas furnaces, boilers, heat pumps, and hydronic and radiant heating, plus light commercial heating. The heating page describes gas furnace installation, repair, and maintenance for all makes and models, boiler installation and maintenance, and both new heat pump installation and repair and maintenance of existing heat pump systems. Hydronic and radiant systems are described as effective at heating a home evenly.

Water heater services listed are water heater installation, repair, and descaling, tankless water heaters, heat pump water heaters, and water filter installation. Indoor air quality services listed are indoor air quality testing, filtration and purification, and smart thermostats.

AirMaster is described on the site as a Carrier Authorized Dealer and a Mitsubishi Diamond Contractor. For any of these services, customers contact the company by phone, through the website contact form, or with the Request Appt. button. The site does not publish a price, cost, or rate for any individual service, so the cost of a repair or installation has to be confirmed directly with the company.

The service areas named on the site are Ardmore, Bala Cynwyd, Bryn Mawr, Conshohocken, Gladwyne, Glenside, Havertown, King of Prussia, Narberth, Plymouth Meeting, Ridley Park, and Springfield, PA, in addition to Philadelphia itself, where the company is based and which its tagline calls out. That list covers much of the Main Line, parts of Montgomery and Delaware counties, and the areas immediately around the city.

The published address is the business location rather than a storefront the site invites customers to visit, and the site does not state whether there is a walk-in counter. No email address, fax number, or live chat is published, so contact is by phone or by the website form. The site does not say whether a location outside the named towns is served or whether a trip charge applies beyond a given distance, so anyone outside that area should ask when they call.

Lists Montgomery, Warner Robins, Frederick, Springfield, Ardmore, Havertown, Philadelphia, and Plymouth as a location. Names Pennsylvania and Philadelphia as a service area. Areas beyond these are not published.

Financing is offered through Wells Fargo, with an Apply Online link to the Wells Fargo retail services portal. The terms stated are Buy Today, Pay Over Time, subject to approved credit, with monthly payments described as more closely matching a budget, paperless account management, and online bill payment. No APR, interest rate, monthly payment example, minimum or maximum loan amount, credit score requirement, or loan term length is published. Applicants either apply online through the Wells Fargo link or call the company.

The homepage also mentions a 10-year parts and labor warranty on installations, while the heating page states a 10-year warranty on equipment with an optional 10-year labor warranty. The detailed warranty terms are not published, and the two statements are worded differently, so warranty coverage should be confirmed in writing for a specific job.

AirMaster also advertises membership plans, with the homepage mentioning discounts, priority scheduling, and service call discounts for Gold and Platinum members. As of this reading the membership plans page says only that the plans and the page are being updated, and it lists no plan names, fees, tune-up counts, or discount percentages; it directs customers to call 215-284-7583 to learn about the new membership plans.

For a heating or cooling emergency outside office hours, the emergency number published on the heating and air conditioning pages is 215-402-7661, and the company advertises 24-hour emergency response.

Useful details to have ready when contacting them are the property address so the town can be checked against the service area, the type of system involved such as furnace, boiler, heat pump, ductless mini split, rooftop unit, or water heater, and whether the job is a repair, a tune-up, or a replacement. Since no prices are published, the call or form submission is also how a quote or estimate is requested. The site does not state current availability, lead times, or how soon a non-emergency appointment can be scheduled.

Heat pumps appear on both the heating and air conditioning sides of the site. The heating page says AirMaster has years of experience installing new heat pump systems as well as repairing and maintaining existing systems. Heat pump water heaters are listed separately under water heaters. The owner is described as NATE certified with specialties in air conditioning and heat pumps.

On conventional equipment, Carrier is the brand AirMaster is an authorized dealer for, with Carrier Performance and Infinity systems named in site promotions. Hydronic and radiant heating is offered for homes heated by water rather than forced air.

The website does not publish equipment prices, sizing guidance, or a cost per system, and it does not say which specific mini split or heat pump models are stocked. A quote or estimate for a particular home has to come from the company at 215-284-7583.

Ask anyway — the agent will say plainly that it is not published rather than guess.