Aire Texas Residential Services, Inc

The address is 1200 Jupiter Rd, Unit 940704, Plano, TX 75094, and the phone number is 972-734-1791. On hours, the site does not post office opening times or a weekly schedule. What it does say is that the company provides "Vigilant Customer Service. 24/7, 365 Days a Year," that customers can call 24/7, that emergency HVAC repair is offered, and that Cool Club maintenance members pay no additional charge for overtime or after-hour visits. To book an appointment, schedule service or contact the team, call 972-734-1791 or use the online Send a Message or Request an Estimate forms. The site also has pages to review the company, refer a friend, take a survey and access a customer portal.

Lists Jupiter, Princeton, University Park, Republic, Allen, Carrollton, Coppell, and Corinth as a location. Names Texas, North Korea, Jupiter, Dallas, and Plano as a service area. Areas beyond these are not published.

For larger jobs the company offers financing. The financing page says a new heating or cooling system is no small investment and that Aire Texas Residential Services, Inc is proud to offer financing options through Service Finance. The site does not publish interest rates, terms, monthly payment amounts or approval criteria for that financing; the new-system promotion notes only that price is dependent on approved credit. The footer lists Payment Options, Financing Available and Special Offers.

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Air Filters

How often should I change my air filter?

Aire Texas highlights that clean air filters are essential for both system efficiency and indoor air quality. Clogged filters make your system work harder, increase energy use, and can lead to unnecessary wear and tear.

Recommended replacement/cleaning intervals from the FAQ:

• 1" filter: every 1–2 months
• 2" filter: about every 4 months
• 4" filter: every 6–8 months
• Electronic air cleaner: about every 3 months

Actual timing can vary based on your home, pets, allergies, and usage, but these are the baseline recommendations from the site.

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Duct Cleaning

Do I need to have my air ducts cleaned?

Duct cleaning is not listed as a yearly requirement like routine HVAC maintenance, but Aire Texas notes it can:

• Help improve your family's health and comfort
• Support HVAC efficiency

From the FAQ:

• A general guideline is every 3–5 years.
• You should consider cleaning sooner if you notice:
• Visible dust or debris in vents or ductwork
• Dirty supply or return vents
• Unexplained illnesses or allergy-like symptoms that may be related to air quality

If you believe you need duct cleaning in Plano or nearby areas, the FAQ says to call Aire Texas for a professional evaluation.

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Routine HVAC Maintenance

How often should I receive HVAC maintenance?

The FAQ explains that regular maintenance is important for:

• System efficiency
• Lower energy bills
• Longer equipment life
• Catching small issues before they become major repairs

Guidance from the site:

• Twice a year is generally recommended:
• Spring: maintenance for your air conditioning system
• Fall: maintenance for your heating system
• Older systems or systems with recurring issues may need more frequent check-ups.

During a maintenance visit, a professional technician inspects, cleans, and tunes the system to keep it operating safely and efficiently.

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Indoor Air Quality

What is in the air I breathe in my home?

Aire Texas notes that indoor air can contain many of the same pollutants as outdoor air, often at higher concentrations indoors. Common contaminants listed include:

• Dust
• Pollen
• Particles from household cleaners
• Mold spores
• Pet dander

These particles can degrade indoor air quality and impact comfort and health. The company offers a range of indoor air quality products and services (such as filters, purifiers and other solutions) and recommends speaking with a Plano indoor air quality specialist at Aire Texas to determine what is appropriate for your home.

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System Types Explained

What is a mini split?

From the FAQ:

• A mini-split (also called a ductless mini split or ductless heat pump) is a heating and cooling system that does not rely on ductwork.
• It uses an outdoor compressor and one or more indoor air handlers to deliver conditioned air directly into rooms or zones.
• It is useful for areas without existing ducts and is described as a generally cost‑effective and efficient option.

What is a heat pump?

According to the FAQ, a heat pump:

• Provides both heating and cooling in one system.
• In cooling mode, it works much like a traditional air conditioner, moving heat from indoors to outdoors.
• In heating mode, it reverses the process and pulls heat from the outside air (even when it is cool) and brings it indoors.

What is geothermal heating?

The FAQ describes geothermal heating (geothermal heat pumps) as systems that:

• Use the relatively stable temperature of the ground below the surface to provide heating and cooling.
• Circulate water or refrigerant through underground loops to absorb heat from the earth in winter and release heat into the ground in summer.
• Are presented as an energy‑efficient option that can reduce long‑term energy costs and carbon footprint.

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Common Thermostat and AC Issues

Why is my thermostat display blank?

The FAQ notes several possible causes for a blank or malfunctioning thermostat display:

• Dead or low batteries – batteries should be changed at least once a year.
• Tripped circuit breaker cutting power to the system.
• Triggered safety switch due to problems like excessive heat or condensation.

If checking batteries and breakers does not resolve the issue, or if a safety switch may be involved, Aire Texas advises contacting their technicians for an inspection. Thermostats do eventually wear out and may need replacement.

Why is my outside AC unit not turning on?

Potential causes listed in the FAQ include:

• Incorrect thermostat settings
• A tripped circuit breaker or blown fuse
• Problems with the outdoor unit's contactor
• Dirty/clogged coils or a refrigerant issue

If basic checks do not restore operation, the FAQ recommends a professional inspection by an HVAC technician.

Why is my air conditioner blowing hot air?

The FAQ mentions several common issues:

• Dirty or clogged air filter, which restricts airflow and reduces performance
• Low refrigerant due to a leak
• Problems with the compressor or condenser unit

If changing the filter and simple checks do not correct the issue, Aire Texas recommends scheduling professional service.

Why does my air conditioner turn off by itself?

Possible causes described include:

• Dirty or clogged air filters leading to overheating and safety shut‑offs
• A malfunctioning thermostat
• Electrical issues (for example, a tripped breaker or wiring problem)
• Safety sensors detecting overheating or refrigerant problems and shutting the system down to protect it

Frequent or unexplained shut‑offs should be evaluated by a professional technician.

Why is my air conditioner freezing up?

The FAQ lists these common reasons:

• Dirty evaporator coils that restrict airflow
• Low refrigerant or issues with refrigerant circulation
• Thermostat or blower fan problems affecting proper operation

If your system is freezing up, the FAQ suggests turning it off to let the coils thaw, checking and cleaning filters and coils if accessible, and then contacting a professional if the problem persists.

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Energy Use, Sizing and Replacement

Could my heating and cooling system be causing high energy bills?

According to the FAQ, heating and cooling can account for around half of a typical home's monthly energy use, so an older or inefficient system can significantly affect bills.

The FAQ suggests improvements such as:

• Upgrading to more efficient HVAC equipment
• Installing a programmable thermostat to match temperatures with your schedule
• Sealing ductwork and improving insulation to reduce energy loss

A qualified HVAC technician can inspect your system and discuss repair vs. replacement options.

What size AC unit do I need?

The FAQ explains that proper sizing depends on multiple factors, including:

• Home square footage
• Local climate
• Insulation quality
• Number of windows and stories

A professional should perform a detailed evaluation to recommend equipment sized to your specific home, rather than relying on simple rules of thumb.

What is a SEER rating?

From the FAQ:

• SEER (Seasonal Energy Efficiency Ratio) measures the energy efficiency of central and split‑system air conditioners over a typical cooling season.
• Higher SEER ratings indicate more efficient equipment that can cool effectively while using less electricity.

If you have an older, low‑SEER system, the FAQ notes it may be worth considering an upgrade to take advantage of modern efficiency improvements.

When does my HVAC system need to be replaced?

Guidance from the FAQ:

• Many central air conditioners and furnaces have an expected life of about 10–15 years.
• Some natural gas systems and tankless water heaters may last 15–25 years.
• Lack of maintenance or delayed repairs can shorten equipment life.

Indicators it may be time to discuss replacement include:

• Frequent breakdowns
• Rising repair costs
• Increasing utility bills
• Equipment age at or beyond the typical lifespan ranges listed above

Aire Texas recommends having a professional evaluation to decide whether repair or replacement makes more sense.

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Refrigerant and R‑22 (Freon)

How often should I add Freon to my HVAC system?

The FAQ states that under normal conditions you should not need to add refrigerant:

• Systems are charged with enough refrigerant to last for their entire service life.
• Refrigerant does not get used up like fuel.
• If levels are low, it usually indicates a leak.

If you see signs such as reduced cooling or airflow, Aire Texas advises having a professional locate and repair any leak and then properly recharge the system.

How does the R‑22 phase‑out affect me?

Key points from the FAQ:

• R‑22 (Freon), previously common in air conditioners, has been found harmful to the ozone layer.
• It is being completely phased out of production and import.
• Existing systems that use R‑22 can still operate, but any refrigerant needed must come from recycled supplies.

If your system uses R‑22 and needs frequent recharging, Aire Texas suggests discussing long‑term options with a professional, including potential equipment replacement.

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Uneven Temperatures and Comfort Issues

What can be done about hot and cold spots in my house?

The FAQ lists several common causes of uneven heating and cooling:

• Improperly sized HVAC equipment for the home
• Poor ductwork insulation
• Poor attic insulation

If you experience persistent hot or cold spots, Aire Texas recommends having an expert evaluate your system and insulation so you can make an informed decision on the best solution.

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Resetting Your AC System

How do I reset my AC unit?

The FAQ outlines a basic reset process:

1. Turn the power to the unit off at the circuit breaker panel.
2. If your unit has a clearly marked RESET button on or near the equipment, press and hold it for about 5–10 seconds, then release.
3. Restore power by turning the breakers back to the ON position.

If the system continues to malfunction after this basic reset, Aire Texas advises contacting a professional technician for further diagnosis rather than repeatedly resetting the equipment.

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For any issue you are unsure about, or if troubleshooting steps do not resolve the problem, contact Aire Texas Residential Services, Inc at 972-734-1791 or use the online contact options on their website to schedule professional service.

2. FREE Service Call w/Repair! Terms: "Only applies to repairs over $350. Cannot be combined with any other offer."

3. Up to $4,400 in Rebates on Qualifying Systems! Terms: "Some restrictions may apply. Call for details."

4. Installation Special - Price Match Guarantee. The page says: "Show us the invoice for the 'other guy' and we'll match price!" Terms: "Must provide invoice. Other restrictions may apply. Call for details."

5. Save Big on a New System. The page says to call about getting a new HVAC system for less with approved credit. Terms: "Price is dependent on approved credit. Some restrictions may apply. Call for details."

Each offer says to call the company for details, at 972-734-1791. No expiry dates are printed for any of these promotions, and no other prices, rates or fees are published anywhere on the site. Aside from the $79 tune-up and the $350 repair threshold, the website does not list the cost of repairs, installations, service calls or the maintenance plan.

During a maintenance visit the systems are cleaned, lubricated, tested and inspected, and the page says over 15 different components and functions are checked. The fall heating checklist includes cleaning and adjusting the burner assembly, cleaning the ignition assembly, cleaning the heat exchanger or elements, monitoring flue draft, testing starter capabilities, inspecting the pilot system, testing safety and limit switches, checking the air filter, checking gas valve operation and gas pressure, measuring air flow and volts/amps, checking for burnt wires, lubricating moving parts, tightening electrical connections, and rinsing condenser coils on heat pump units. The spring AC checklist includes checking thermostat calibration, a temperature split test, checking freon/refrigerant levels, fastening electrical connections, purging the drain line, checking system pressures, condenser motor and compressor amp draw, testing capacitors, cleaning the condenser coil and outside unit, checking the air filter, lubricating components, testing contactors, and volts/amps measurements. Air filter replacement is noted as an additional cost.

The website does not publish a membership price, cost or fee for The Cool Club. The page says to call 972-734-1791 or contact the company online to learn more about joining.

Ask anyway — the agent will say plainly that it is not published rather than guess.