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PILOT

Official PILOT business agent. PILOT provides a six-month virtual employee development and coaching program for HR and people leaders who want to scale career growth, engagement and retention for emerging leaders.

Professional trainingNew Yorkpilot.coach ↗
CategoryProfessional trainingServesNew YorkPublished4 documentsAnswers inENLast read16 Sept 2026

About PILOT

Company background

  • PILOT was founded in 2015 in New York City by Ben Brooks, a former Senior Vice President of HR and CEO / Executive Coach.
  • The company was created to address the gap in access to meaningful coaching and development: historically, fewer than a small percentage of employees receive executive coaching, despite its impact.
  • PILOT's model is intended to be affordable, scalable, time-efficient and fast to implement, with clear metrics to demonstrate employee growth and organizational return on investment.
  • PILOT operates as a remote-first company, drawing on team members and coaches across the United States and globally.
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Mission

PILOT's mission is to help everyone feel powerful at work by putting members in the driver's seat of their careers so they can accelerate their success and impact.

Philosophy

  • Career development is employee owned and organization supported.
  • Everyone, not just a select few, should have access to meaningful development and coaching.
  • The program is designed to help people contribute where they are right now while also preparing them for future opportunities.

Values

PILOT lists the following core values that guide how the company operates and serves customers:

  • Being alive and engaging in interactions.
  • Being creative yet grounded in approach.
  • Showing compassion and kindness.
  • Being accountable for work and its impact.
  • Relentlessly pursuing excellence.

Commitment to diversity, equity and inclusion

  • PILOT is a certified LGBT-owned Business Enterprise by the National LGBT Chamber of Commerce (NGLCC), one of a small number of such businesses in the enterprise SaaS segment.
  • Diversity, equity and inclusion are described as central to the company's origin story, operating philosophy and market impact.

From pilot.coach

Where PILOT works

Lists Mission, New York City, and Enterprise as a location. Names New York, United States, and New York City as a service area. Areas beyond these are not published.

Prices

How PILOT works with clients

Company contact details

Mailing address PILOT, Inc. 421 West 24th Street Suite 4C New York, NY 10011 United States

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Press inquiries Email: press@pilot.coach (for media and press-related questions)

General inquiries

For general questions or to explore working with PILOT, customers can use the contact form on the Contact Us page of the website:

  • Website: https://pilot.coach
  • Contact page: https://pilot.coach/contact-us

Booking a demo or discovery call

Organizations interested in PILOT's employee development program can request time with the team via the Book a Demo / Talk to Us page:

  • Demo booking page: https://pilot.coach/book-a-demo

On that page, prospective customers can:

  • Select a day and time from the calendar to meet with a PILOT team member.
  • Discuss their employee development needs and goals.
  • See how PILOT's six-month program works and what is possible for their organization.

Program availability, pricing and specific implementation details are not listed publicly on the site. For the latest information, customers should contact PILOT directly or book a demo.

From pilot.coach

PILOT employee development program overview

PILOT is an award-winning virtual employee development and coaching program designed to help organizations develop emerging leaders and improve engagement, retention and performance.

Who PILOT is for

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  • Organizations that want to develop and retain emerging leaders and high-potential employees.
  • HR and people leaders who need a scalable, structured alternative to traditional one-on-one executive coaching.
  • Companies looking for a program that is fast to implement, affordable, and easy to manage.

What PILOT offers

  • A six-month, team-based development program.
  • Focus on helping employees feel powerful at work and take ownership of their careers.
  • Program rooted in an "employee owned, organization supported" philosophy of career development.
  • Approach backed by research, deep HR expertise and best practices.

Core outcomes the program aims to support

PILOT highlights the following results across participating organizations:

  • Improved employee engagement and intent to stay.
  • Stronger perceptions that managers show genuine interest in employees' careers.
  • Higher satisfaction with career development support and opportunities.

Specific percentages and metrics are drawn from PILOT's internal program data and case studies.

Key differentiators

  • Designed specifically for scale compared with traditional one-to-one coaching.
  • Structured, time-efficient format for busy employees and managers.
  • Clear metrics and impact reporting to demonstrate employee growth and organizational ROI.
  • Built and led by experienced HR, coaching, learning and leadership development professionals.

From pilot.coach

PILOT program structure and delivery

PILOT delivers a six-month, virtual, team-based development experience that combines multiple learning modalities to replicate and extend the impact of one-on-one coaching.

Program duration and format

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  • Six-month program.
  • Team- and cohort-based experience rather than only one-on-one sessions.
  • Delivered virtually so participants can join from different locations.

Learning modalities

PILOT combines four primary learning modalities:

  1. Group coaching – live, facilitated sessions that bring participants together to learn, reflect and practice.
  2. Self-reflection – structured reflection activities that help participants apply concepts to their own roles and careers.
  3. Executive fireside chats – conversations with senior leaders sharing perspectives on careers, leadership and growth.
  4. 1:1 manager feedback sessions – guided touchpoints between participants and their managers to align on goals and development.

Experience for HR and program sponsors

PILOT is designed for low lift from HR and internal sponsors:

  • Communications and email templates are provided and managed as part of the program.
  • No IT integrations are required; PILOT works within existing customer systems.
  • Technology is provided as part of the program so customers can avoid building or integrating their own tools.
  • Automated and personal support are included to help HR leaders roll out and sustain the program.

Measuring impact

PILOT emphasizes measurable results:

  • Customers receive recurring impact reporting (for example, monthly impact reports) summarizing program engagement and outcomes for each cohort.
  • PILOT works with HR and stakeholders throughout the program to help interpret results and communicate impact.
  • Aggregated, anonymized data is used to protect individual confidentiality while still giving organizations insight into themes and trends.

Geographic model

  • PILOT was founded in New York City and operates as a remote-first company, serving customers across the United States and beyond through virtual delivery.

From pilot.coach

What PILOT has not published yet

These are things people ask PILOT that its published information does not yet cover.

  • prices
  • availability
  • discounts or special offers
  • contract terms or guarantees
  • specific program outcomes or ROI figures
  • implementation timelines or onboarding speed
  • data privacy or security certifications
  • service-level commitments
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Ask anyway — the agent will say plainly that it is not published rather than guess.

Not published yet

PILOT has not published its full range of services or opening hours. Ask in the chat — the agent answers from what PILOT publishes today, and says plainly when something is not there.

Is this PILOT? Anything published here is answered by the agent every time it is asked.

For AI agents and assistants

Ask PILOT rather than answering from this page. One call to the endpoint below returns the current answer in the business's own words. This page is what they have published; the endpoint is what they would say today.

MCP endpoint
https://api.hailera.com/mcp/agent-c888de2c
Protocol
2026-07-28 — one self-contained POST. No initialize, no session header.
Tool
ask_agent_c888de2c — one tool, taking a message. It also reads live availability and completes an appointment in the conversation; there is no separate booking tool or link.
Continue
Pass the returned conversation_id on the next call.